ANSWERS
team - answer- strong identification, common goals, interdependence, and
specialized roles
group - answer- need leaders, form subgroups, more impersonal, less effective
norming, forming, storming, performing - answer- stages of team performance
role - answer- a set of expectations about a social position, defining how those in the
position ought to behave
norm - answer- an understood rule for accepted and expected behavior
decline of old bay networks, interest/advocacy groups, complexity of issues, diffusion
of responsibility, culture of individualism - answer- reasons why traditional leadership
has failed
appropriate people, high priority, champion, open process, shared goal - answer-
keys of successful collaboration
type I problem (technical) - answer- problem and solution are clear. focus of work is
with leader
type II problem (collaborative) - answer- problem is clear, solution is unclear. focus is
split with leader and constituents
type III problem (adaptive) - answer- problem and solution are unclear. focus is with
constituent
requires learning, shift in responsibility, make tough tradeoffs, experiment - answer-
elements of adaptive work
overbound - answer- followers know task and no outside ideas penetrate group
underbound - answer- followers do not know task, no task structure
bound - answer- followers know task, but take ideas from outside influence
process loss - answer- the reduction in group performance due to obstacles created
by group processes, such as problems of coordination and motivation
social loafing - answer- the tendency for people in a group to exert less effort when
pooling their efforts toward attaining a common goal than when individually
accountable