PM
NPS PHLEBOTOMY STUDY GUIDE EXAM
QUESTIONS AND ANSWERS WITH COMPLETE
SOLUTIONS VERIFIED LATEST UPDATE
GRADED A++ 2025/2026
Terms in this set (359)
Fibrinogen This is a soluble protein that is present in blood plasma
(Essential to blood clotting)
Ethics A code of values and principles that a
phlebotomist should live by to hold
themselves to the highest standards.
Standard of Care An outline of conduct that a phlebotomist in the
same field would abide by to ensure that any
instance of malpractice would not occur.
informed consent A show of acceptance by the patient to what
the procedure is and how you will be
performing it.
Policy Manual An institution's outline of policy that should
include the Patient's Bill of Rights as well as
their definition of the Standard of Care.
Non-verbal consent An unspoken show of acquiescence to your
description of the procedure and request to
perform it.
An institution's promise to a patient that they
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Patient's Bill of Rights will be treated fairly and with respect, that they
are guaranteed the highest level of care, they
may refuse treatment, and that their
information will be kept private.
Malpractice Any level of care that deviates from your
institution's Standard of Care and thereby
causes harm to the patient.
Any harm inflicted that could have been
avoided based on skill and knowledge. Act of
carelessness that results in injury.
Negligence Harm caused by poor disposal of equipment, if
you know or should have known that an action
or inaction could cause an injury.
Unintentional or intentional direct harm or injury to a
patient.
Direct Harm
Could include any damage done during
venipuncture or a resulting nosocomial
infection from improper technique.
Indirect Harm Harm that inhibits a patient's quality of care or causes
repeat testing. Examples
include mislabeling, misidentification, or even selecting
the wrong tubes for a test.
Health Insurance Portability and Accountability
Act enacted in 1996, Passed in to law in 2003.
HIPAA
It's your job to assist in upholding this
agreement between your institution and the
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