,TESTBANK for Strategic Management Theory &
Cases An Integrated Approach 14th Edition by
Charles W. L. Hill
Notes
1- The file is chapter after chapter.
2- We have shown you few pages sample.
3- The file contains all Appendix and Excel
sheet if it exists.
4- We have all what you need, we make
update at every time. There are many
new editions waiting you.
5- If you think you purchased the wrong file
You can contact us at every time, we can
replace it with true one.
Our email:
,Chapter 01 - Strategic Leadership: Managing the Strategy-Making Process for
Competitive Advantage
True / False
1. Determining the technological and legal factors surrounding a company’s possible international
expansion into India is an example of an internal analysis.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-5 The Strategic Planning Process
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES:SM.HILL.24.01.05 - Identify the primary steps in a strategic planning
process.
NATIONAL STANDARDS: United States - BUS PROG: Reflective Thinking
KEYWORDS: Bloom's: Apply
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
2. A customer comment on an online forum about changing a company’s product placement in stores
stimulates a change in an existing business plan, which results in increased profits and positive outcomes
and is an example of serendipity.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-6 Strategy as an Emergent Process
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.06 - Examine the criticisms of strategic planning.
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
KEYWORDS: Bloom's: Apply
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
3. Using customer surveys, focus groups, and field research to drive business decisions is an example of
the ivory tower concept of planning.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-7 Strategic Planning in Practice
QUESTION TYPE: True / False
Copyright Cengage Learning. Powered by Cognero. Page 1
,HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.07 - Review the practice of strategic planning.
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
KEYWORDS: Bloom's: Apply
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
4. Making a general business decision about where to manufacture a product based on the result of a
single survey of one small focus group is a cognitive bias known as illusion of control.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-8 Strategic Decision Making
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES:SM.HILL.24.01.08 - Explain strategic decision making and the cognitive
biases that might lead to poor strategic decisions.
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
KEYWORDS: Bloom's: Apply
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
Multiple Choice
5. Which of the following statements about sustained competitive advantage is true?
a. It is unaffected by the strategies taken by the company.
b. Sustainability is achieved when it lasts for three months.
c. It exists only when the company's profitability is greater than the 10 highest grossing firms in
the world.
d. It exists only when the company's profitability is greater than the average profitability and
profit growth of its rivals.
e. It is seldom affected by the business model of the company.
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-3 Competitive Advantage and a Company’s Business Model
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.03 - Explain what is meant by “competitive advantage.”
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
KEYWORDS: Bloom's: Understand
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
6. Daryl works for Delta Corp. He is involved in the important decision-making processes of the company
Copyright Cengage Learning. Powered by Cognero. Page 2
,and is also responsible for the overall performance of the company. In the context of strategic
management, Daryl is most likely a:
a. line manager.
b. functional manager.
c. general manager.
d. production supervisor.
e. project manager.
ANSWER: c
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-4 Strategic Managers
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.04 - Discuss the strategic role of managers at different levels within an
NATIONAL STANDARDS: United States - BUS PROG: Reflective Thinking
KEYWORDS: Bloom's: Apply
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
7. Which of the following is a difference between a general manger and a functional manager?
a. A general manager has no responsibility to the performance of the individuals of the company
while the functional manager has an integral relationship with employee performance.
b. A general manager is responsible for overall performance while the functional manager is
responsible for a specific task or activity.
c. A functional manager has the profit-and-loss responsibility for a product while the general
manager is strictly dedicated to strategic planning.
d. A functional manager oversees the operation of an entire division while a general manager
develops strategies that help fulfill strategic objectives.
e. General managers are closer to the customer than functional managers, and their ideas may
develop into effective strategic plans for the business.
ANSWER: b
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-4 Strategic Managers
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES:SM.HILL.24.01.04 - Discuss the strategic role of managers at different levels
within an organization.
NATIONAL STANDARDS: United States - BUS PROG: Reflective Thinking
KEYWORDS: Bloom's: Analyze
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
8. In the last five years, Blue Drinks, a multinational beverage corporation, increased its return on
invested capital (ROIC) from $5 million to $25 million. The company was able to do this by expanding
its product line to include a wider variety of flavors. The $20 million increase in its ROIC over this period
can be referred to as which of the following?
a. Shareholder value
Copyright Cengage Learning. Powered by Cognero. Page 3
, b. Dividend payment
c. Profit growth
d. Profitability turnover
e. Risk capital
ANSWER: c
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-2 Strategic Leadership and Superior Performance
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.02 - Discuss leadership and its relationship to superior performance.
NATIONAL STANDARDS: United States - BUS PROG: Reflective Thinking
KEYWORDS: Bloom's: Apply
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
9. Which of the following statements about nonprofit organizations is true?
a. They compete for scarce resources just as for-profit businesses do.
b. Their priority is to maximize shareholder value in order to attract risk capital.
c. Their managers do not need to develop careful strategies because making a profit is not the
organization's goal.
d. They do not have to worry about exceeding budgets.
e. They seldom set performance goals like profit-seeking organizations.
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-3 Competitive Advantage and a Company’s Business Model
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.03 - Explain what is meant by “competitive advantage.”
NATIONAL STANDARDS: United States - BUS PROG: Reflective Thinking
KEYWORDS: Bloom's: Understand
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
10. Which of the following statements about strategic leadership is true?
a. It is the primary responsibility of the functional managers of an organization.
b. It does not consider the task of maximizing shareholder value.
c. It is involved with making decisions regarding how to create competitive advantage.
d. It is a concept that does not apply to multidivisional companies with several business units.
e. It is essentially about supervising workers at a manufacturing unit of an organization.
ANSWER: c
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 Strategy and Strategic Leadership
Copyright Cengage Learning. Powered by Cognero. Page 4
,QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.01 - Define strategic leadership.
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
KEYWORDS: Bloom's: Understand
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
11. Which of the following refers to the investment that shareholders make in a company that cannot be
recovered if the company fails and goes bankrupt?
a. Profitability
b. Shareholder value
c. Debt
d. Risk capital
e. Return on invested capital
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-2 Strategic Leadership and Superior Performance
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES:SM.HILL.24.01.02 - Discuss leadership and its relationship to superior
performance.
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
KEYWORDS: Bloom's: Remember
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
12. Identify the correct process for strategy-making.
a. Formulation; Designing, delivering, and supporting products; Improving the efficiency and
effectiveness of operations; Designing a company’s organizational structure, control systems,
and culture
b. Designing, delivering, and supporting products; Improving the efficiency and effectiveness
of operations; Designing a company’s organizational structure, control systems, and culture;
Formulation
c. Designing, delivering, and supporting products; Formulation; Improving the efficiency and
effectiveness of operations; Designing a company’s organizational structure, control systems,
and culture
d. Designing, delivering, and supporting products; Improving the efficiency and effectiveness
of operations; Formulation; Designing a company’s organizational structure, control systems,
and culture
e. Designing, delivering, and supporting products; Improving the efficiency and effectiveness
of operations; Designing a company’s organizational structure, control systems, and culture
ANSWER: a
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-1 Strategy and Strategic Leadership
QUESTION TYPE: Multiple Choice
Copyright Cengage Learning. Powered by Cognero. Page 5
,HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.01 - Define strategic leadership.
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
KEYWORDS: Bloom's: Understand
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
13. Philip oversees the processes of the research and development department of his company. He is
responsible for all the activities and tasks undertaken by the department. In the context of strategic
management, Philip is most likely to be a:
a. corporate-level general manager.
b. functional manager.
c. managing director.
d. chief executive officer (CEO).
e. business development manager.
ANSWER: b
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-4 Strategic Managers
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES:SM.HILL.24.01.04 - Discuss the strategic role of managers at different levels
within an organization.
NATIONAL STANDARDS: United States - BUS PROG: Reflective Thinking
KEYWORDS: Bloom's: Apply
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
14. Which of the following statements about functional-level managers is true?
a. They oversee the operation of an entire company or division.
b. Their sphere of responsibility is generally confined to one organizational activity.
c. Their activities and roles have no importance in realizing the strategic goals of an
organization.
d. They provide a link between the people who oversee the strategic development of a firm and
those who own the firm.
e. They occupy the apex of decision making within an organization.
ANSWER: b
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-4 Strategic Managers
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES:SM.HILL.24.01.04 - Discuss the strategic role of managers at different levels
within an organization.
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
KEYWORDS: Bloom's: Understand
DATE CREATED: 4/19/2023 4:45 PM
Copyright Cengage Learning. Powered by Cognero. Page 6
,DATE MODIFIED: 4/21/2023 11:36 AM
15. Roza Munoz oversees the overall operations of Maxwell House, which is one of the divisions of the
Kraft Heinz Company. Roza is also responsible for the overall performance of the business division.
Which of the following is NOT likely to be one of Roza's responsibilities?
a. Turning corporate-level strategy into action
b. Defining Kraft Heinz's mission statement
c. Deciding how to compete in the coffee industry
d. Supervising functional-level managers
e. Developing a business-level strategy
ANSWER: b
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-4 Strategic Managers
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES:SM.HILL.24.01.04 - Discuss the strategic role of managers at different levels
within an organization.
NATIONAL STANDARDS: United States - BUS PROG: Reflective Thinking
KEYWORDS: Bloom's: Apply
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
16. Which of the following identifies the difference between a mission and a vision statement?
a. A mission statement describes where the company wants to be in the community while a
vision statement declares the purpose the company serves to its customer.
b. A mission statement describes the “what,” “who,” and “why” while the vision statement
describes the “where.”
c. A mission statement expresses the aspirations upon achievement of goals while a vision
statement expresses functions and objectives.
d. A mission statement illustrates results while a vision statement illustrates actions.
e. A mission statement and a vision statement are interchangeable.
ANSWER: b
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-5 The Strategic Planning Process
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES:SM.HILL.24.01.05 - Identify the primary steps in a strategic planning
process.
NATIONAL STANDARDS: United States - BUS PROG: Reflective Thinking
KEYWORDS: Bloom's: Analyze
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
17. Beta Corp., a gaming software company, recently launched a new game. The target audience
identified by the company was the age group of 12–18 years. The advertising and marketing strategies
were designed exclusively to target this age group. However, sales data revealed individuals who belong
Copyright Cengage Learning. Powered by Cognero. Page 7
, to the age bracket 18–25 years were the ones who bought the game. The managers at Beta Corp. decided
to redesign their marketing strategies to position the game as a product that people of all ages would
enjoy. The company's decision to modify its product positioning demonstrates which of the following
strategies?
a. Downsizing
b. Emergent
c. Deliberate
d. Concurrency control
e. Unrealized
ANSWER: b
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-6 Strategy as an Emergent Process
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.06 - Examine the criticisms of strategic planning.
NATIONAL STANDARDS: United States - BUS PROG: Reflective Thinking
KEYWORDS: Bloom's: Apply
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
18. Which of the following statements about emergent strategies is true?
a. They are essentially the strategies that arise from feedback loops.
b. An organization's capability to produce emergent strategies is a function of the kind of
corporate culture that the organization’s structure and control systems foster.
c. They are the strategies that require the least amount of evaluation and strategic thinking from
the managers.
d. They cannot be combined with the intended strategies of an organization.
e. They are the product of formal top-down planning mechanisms.
ANSWER: b
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-6 Strategy as an Emergent Process
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.06 - Examine the criticisms of strategic planning.
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
KEYWORDS: Bloom's: Understand
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
19. A company, at its inception, states that its goal is “to provide the best customer service possible.”
Which of the following best describes this objective?
a. It is the company’s emergent strategy.
b. It is the company’s corporate structure.
c. It is the company’s HR strategy.
d. It is the company’s mission statement.
Copyright Cengage Learning. Powered by Cognero. Page 8
Cases An Integrated Approach 14th Edition by
Charles W. L. Hill
Notes
1- The file is chapter after chapter.
2- We have shown you few pages sample.
3- The file contains all Appendix and Excel
sheet if it exists.
4- We have all what you need, we make
update at every time. There are many
new editions waiting you.
5- If you think you purchased the wrong file
You can contact us at every time, we can
replace it with true one.
Our email:
,Chapter 01 - Strategic Leadership: Managing the Strategy-Making Process for
Competitive Advantage
True / False
1. Determining the technological and legal factors surrounding a company’s possible international
expansion into India is an example of an internal analysis.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-5 The Strategic Planning Process
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES:SM.HILL.24.01.05 - Identify the primary steps in a strategic planning
process.
NATIONAL STANDARDS: United States - BUS PROG: Reflective Thinking
KEYWORDS: Bloom's: Apply
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
2. A customer comment on an online forum about changing a company’s product placement in stores
stimulates a change in an existing business plan, which results in increased profits and positive outcomes
and is an example of serendipity.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-6 Strategy as an Emergent Process
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.06 - Examine the criticisms of strategic planning.
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
KEYWORDS: Bloom's: Apply
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
3. Using customer surveys, focus groups, and field research to drive business decisions is an example of
the ivory tower concept of planning.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-7 Strategic Planning in Practice
QUESTION TYPE: True / False
Copyright Cengage Learning. Powered by Cognero. Page 1
,HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.07 - Review the practice of strategic planning.
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
KEYWORDS: Bloom's: Apply
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
4. Making a general business decision about where to manufacture a product based on the result of a
single survey of one small focus group is a cognitive bias known as illusion of control.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-8 Strategic Decision Making
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES:SM.HILL.24.01.08 - Explain strategic decision making and the cognitive
biases that might lead to poor strategic decisions.
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
KEYWORDS: Bloom's: Apply
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
Multiple Choice
5. Which of the following statements about sustained competitive advantage is true?
a. It is unaffected by the strategies taken by the company.
b. Sustainability is achieved when it lasts for three months.
c. It exists only when the company's profitability is greater than the 10 highest grossing firms in
the world.
d. It exists only when the company's profitability is greater than the average profitability and
profit growth of its rivals.
e. It is seldom affected by the business model of the company.
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-3 Competitive Advantage and a Company’s Business Model
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.03 - Explain what is meant by “competitive advantage.”
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
KEYWORDS: Bloom's: Understand
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
6. Daryl works for Delta Corp. He is involved in the important decision-making processes of the company
Copyright Cengage Learning. Powered by Cognero. Page 2
,and is also responsible for the overall performance of the company. In the context of strategic
management, Daryl is most likely a:
a. line manager.
b. functional manager.
c. general manager.
d. production supervisor.
e. project manager.
ANSWER: c
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-4 Strategic Managers
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.04 - Discuss the strategic role of managers at different levels within an
NATIONAL STANDARDS: United States - BUS PROG: Reflective Thinking
KEYWORDS: Bloom's: Apply
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
7. Which of the following is a difference between a general manger and a functional manager?
a. A general manager has no responsibility to the performance of the individuals of the company
while the functional manager has an integral relationship with employee performance.
b. A general manager is responsible for overall performance while the functional manager is
responsible for a specific task or activity.
c. A functional manager has the profit-and-loss responsibility for a product while the general
manager is strictly dedicated to strategic planning.
d. A functional manager oversees the operation of an entire division while a general manager
develops strategies that help fulfill strategic objectives.
e. General managers are closer to the customer than functional managers, and their ideas may
develop into effective strategic plans for the business.
ANSWER: b
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-4 Strategic Managers
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES:SM.HILL.24.01.04 - Discuss the strategic role of managers at different levels
within an organization.
NATIONAL STANDARDS: United States - BUS PROG: Reflective Thinking
KEYWORDS: Bloom's: Analyze
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
8. In the last five years, Blue Drinks, a multinational beverage corporation, increased its return on
invested capital (ROIC) from $5 million to $25 million. The company was able to do this by expanding
its product line to include a wider variety of flavors. The $20 million increase in its ROIC over this period
can be referred to as which of the following?
a. Shareholder value
Copyright Cengage Learning. Powered by Cognero. Page 3
, b. Dividend payment
c. Profit growth
d. Profitability turnover
e. Risk capital
ANSWER: c
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-2 Strategic Leadership and Superior Performance
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.02 - Discuss leadership and its relationship to superior performance.
NATIONAL STANDARDS: United States - BUS PROG: Reflective Thinking
KEYWORDS: Bloom's: Apply
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
9. Which of the following statements about nonprofit organizations is true?
a. They compete for scarce resources just as for-profit businesses do.
b. Their priority is to maximize shareholder value in order to attract risk capital.
c. Their managers do not need to develop careful strategies because making a profit is not the
organization's goal.
d. They do not have to worry about exceeding budgets.
e. They seldom set performance goals like profit-seeking organizations.
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-3 Competitive Advantage and a Company’s Business Model
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.03 - Explain what is meant by “competitive advantage.”
NATIONAL STANDARDS: United States - BUS PROG: Reflective Thinking
KEYWORDS: Bloom's: Understand
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
10. Which of the following statements about strategic leadership is true?
a. It is the primary responsibility of the functional managers of an organization.
b. It does not consider the task of maximizing shareholder value.
c. It is involved with making decisions regarding how to create competitive advantage.
d. It is a concept that does not apply to multidivisional companies with several business units.
e. It is essentially about supervising workers at a manufacturing unit of an organization.
ANSWER: c
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 Strategy and Strategic Leadership
Copyright Cengage Learning. Powered by Cognero. Page 4
,QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.01 - Define strategic leadership.
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
KEYWORDS: Bloom's: Understand
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
11. Which of the following refers to the investment that shareholders make in a company that cannot be
recovered if the company fails and goes bankrupt?
a. Profitability
b. Shareholder value
c. Debt
d. Risk capital
e. Return on invested capital
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-2 Strategic Leadership and Superior Performance
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES:SM.HILL.24.01.02 - Discuss leadership and its relationship to superior
performance.
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
KEYWORDS: Bloom's: Remember
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
12. Identify the correct process for strategy-making.
a. Formulation; Designing, delivering, and supporting products; Improving the efficiency and
effectiveness of operations; Designing a company’s organizational structure, control systems,
and culture
b. Designing, delivering, and supporting products; Improving the efficiency and effectiveness
of operations; Designing a company’s organizational structure, control systems, and culture;
Formulation
c. Designing, delivering, and supporting products; Formulation; Improving the efficiency and
effectiveness of operations; Designing a company’s organizational structure, control systems,
and culture
d. Designing, delivering, and supporting products; Improving the efficiency and effectiveness
of operations; Formulation; Designing a company’s organizational structure, control systems,
and culture
e. Designing, delivering, and supporting products; Improving the efficiency and effectiveness
of operations; Designing a company’s organizational structure, control systems, and culture
ANSWER: a
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-1 Strategy and Strategic Leadership
QUESTION TYPE: Multiple Choice
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,HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.01 - Define strategic leadership.
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
KEYWORDS: Bloom's: Understand
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
13. Philip oversees the processes of the research and development department of his company. He is
responsible for all the activities and tasks undertaken by the department. In the context of strategic
management, Philip is most likely to be a:
a. corporate-level general manager.
b. functional manager.
c. managing director.
d. chief executive officer (CEO).
e. business development manager.
ANSWER: b
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-4 Strategic Managers
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES:SM.HILL.24.01.04 - Discuss the strategic role of managers at different levels
within an organization.
NATIONAL STANDARDS: United States - BUS PROG: Reflective Thinking
KEYWORDS: Bloom's: Apply
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
14. Which of the following statements about functional-level managers is true?
a. They oversee the operation of an entire company or division.
b. Their sphere of responsibility is generally confined to one organizational activity.
c. Their activities and roles have no importance in realizing the strategic goals of an
organization.
d. They provide a link between the people who oversee the strategic development of a firm and
those who own the firm.
e. They occupy the apex of decision making within an organization.
ANSWER: b
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-4 Strategic Managers
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES:SM.HILL.24.01.04 - Discuss the strategic role of managers at different levels
within an organization.
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
KEYWORDS: Bloom's: Understand
DATE CREATED: 4/19/2023 4:45 PM
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,DATE MODIFIED: 4/21/2023 11:36 AM
15. Roza Munoz oversees the overall operations of Maxwell House, which is one of the divisions of the
Kraft Heinz Company. Roza is also responsible for the overall performance of the business division.
Which of the following is NOT likely to be one of Roza's responsibilities?
a. Turning corporate-level strategy into action
b. Defining Kraft Heinz's mission statement
c. Deciding how to compete in the coffee industry
d. Supervising functional-level managers
e. Developing a business-level strategy
ANSWER: b
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-4 Strategic Managers
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES:SM.HILL.24.01.04 - Discuss the strategic role of managers at different levels
within an organization.
NATIONAL STANDARDS: United States - BUS PROG: Reflective Thinking
KEYWORDS: Bloom's: Apply
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
16. Which of the following identifies the difference between a mission and a vision statement?
a. A mission statement describes where the company wants to be in the community while a
vision statement declares the purpose the company serves to its customer.
b. A mission statement describes the “what,” “who,” and “why” while the vision statement
describes the “where.”
c. A mission statement expresses the aspirations upon achievement of goals while a vision
statement expresses functions and objectives.
d. A mission statement illustrates results while a vision statement illustrates actions.
e. A mission statement and a vision statement are interchangeable.
ANSWER: b
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-5 The Strategic Planning Process
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES:SM.HILL.24.01.05 - Identify the primary steps in a strategic planning
process.
NATIONAL STANDARDS: United States - BUS PROG: Reflective Thinking
KEYWORDS: Bloom's: Analyze
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
17. Beta Corp., a gaming software company, recently launched a new game. The target audience
identified by the company was the age group of 12–18 years. The advertising and marketing strategies
were designed exclusively to target this age group. However, sales data revealed individuals who belong
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, to the age bracket 18–25 years were the ones who bought the game. The managers at Beta Corp. decided
to redesign their marketing strategies to position the game as a product that people of all ages would
enjoy. The company's decision to modify its product positioning demonstrates which of the following
strategies?
a. Downsizing
b. Emergent
c. Deliberate
d. Concurrency control
e. Unrealized
ANSWER: b
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-6 Strategy as an Emergent Process
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.06 - Examine the criticisms of strategic planning.
NATIONAL STANDARDS: United States - BUS PROG: Reflective Thinking
KEYWORDS: Bloom's: Apply
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
18. Which of the following statements about emergent strategies is true?
a. They are essentially the strategies that arise from feedback loops.
b. An organization's capability to produce emergent strategies is a function of the kind of
corporate culture that the organization’s structure and control systems foster.
c. They are the strategies that require the least amount of evaluation and strategic thinking from
the managers.
d. They cannot be combined with the intended strategies of an organization.
e. They are the product of formal top-down planning mechanisms.
ANSWER: b
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 1-6 Strategy as an Emergent Process
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: SM.HILL.24.01.06 - Examine the criticisms of strategic planning.
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
KEYWORDS: Bloom's: Understand
DATE CREATED: 4/19/2023 4:45 PM
DATE MODIFIED: 4/21/2023 11:36 AM
19. A company, at its inception, states that its goal is “to provide the best customer service possible.”
Which of the following best describes this objective?
a. It is the company’s emergent strategy.
b. It is the company’s corporate structure.
c. It is the company’s HR strategy.
d. It is the company’s mission statement.
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