Which Windows utility is most likely the best one to use when uninstalling an
expansion card?
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Device manager
,Which type of drivers must always be certified in order to be installed on Windows?
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Signed drivers
As a help-desk technician, list four good detective questions to ask if a user calls to
say, "My computer won't boot."
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What error messages, unusual displays, or failures did you see?
When did the problem start?
Does the system have a history of similar problems?
What was the situation when the problem occured?
You turn on your windows computer and see the system display POST messages.
Then the screen goes blank with no text. Which of the following items could be the
source of the problem?
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Windows
How do you determine the wattage capacity needed by a power supply?
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, Add wattage requirements of all components and add 30%.
Your friend has a Lenovo IdeaPad N580 laptop and the hard drive has failed. Her
uncle has offered to give her a working hard drive he no longer needs., the Toshiba
MK80009GAH 80-GB 4200 RPM drive. Will this drive fit her laptop? Why or why not?
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No, the drive form factor and interface do not match
If the power connector from the CPU fan has only three pins, it can still connect to the
4-pin header, but what functionality is lost?
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Fan will always operate at the same speed.
Why is it best to leave a slot empty between two expansion cards?
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To help with airflow between the slots
What are two reasons to tie cables up and out of the way inside a computer case?
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expansion card?
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Device manager
,Which type of drivers must always be certified in order to be installed on Windows?
Give this one a try later!
Signed drivers
As a help-desk technician, list four good detective questions to ask if a user calls to
say, "My computer won't boot."
Give this one a try later!
What error messages, unusual displays, or failures did you see?
When did the problem start?
Does the system have a history of similar problems?
What was the situation when the problem occured?
You turn on your windows computer and see the system display POST messages.
Then the screen goes blank with no text. Which of the following items could be the
source of the problem?
Give this one a try later!
Windows
How do you determine the wattage capacity needed by a power supply?
Give this one a try later!
, Add wattage requirements of all components and add 30%.
Your friend has a Lenovo IdeaPad N580 laptop and the hard drive has failed. Her
uncle has offered to give her a working hard drive he no longer needs., the Toshiba
MK80009GAH 80-GB 4200 RPM drive. Will this drive fit her laptop? Why or why not?
Give this one a try later!
No, the drive form factor and interface do not match
If the power connector from the CPU fan has only three pins, it can still connect to the
4-pin header, but what functionality is lost?
Give this one a try later!
Fan will always operate at the same speed.
Why is it best to leave a slot empty between two expansion cards?
Give this one a try later!
To help with airflow between the slots
What are two reasons to tie cables up and out of the way inside a computer case?
Give this one a try later!
