ORGB CH.11 EXAM 2025 QUESTIONS
AND ANSWERS
The legitimacy inherent in one's job is _____, whereas the ability to influence someone else is
_____. - ANS authority; power
If a person can affect the thoughts, behavior, and feelings of another person, she has: -
ANS influence
If a manager asks an employee to purchase a gift for his wife, the employee would think this
request: - ANS falls outside his zone of indifference
Enlarging an employee's zone of indifference is accomplished by: - ANS the use of power
Suppose a manager asks an employee to purchase a birthday gift for the manager's wife. If the
employee is to complete this request, which of the following is most true? - ANS The
manager must enlarge the zone of indifference with power.
The range in which attempts to influence the employee are perceived as legitimate and are
acted on without a great deal of thought is known as: - ANS the zone of indifference
Enlarging an individual's zone of indifference is best accomplished through: - ANS power
As a management trainee, you are assigned to a mentor and gain considerable insight into the
nature of management and how to behave in different managerial situations. The relationship
1
you have with the mentor is based on _____ power. - ANS referent
Page
@COPYRIGHT FYNDLAY 2025/2026
, Assume you are a senior accounting major. A friend who is taking a Principles of Accounting
course seeks you out for tutorial assistance. This is an example of _____ power. - ANS expert
Which of the following power sources is LEAST likely to be available to a non-supervisory,
technical employee? - ANS legitimate
The power base of the future will likely be: - ANS expert
As a student, you are developing _____ power. - ANS expert
According to the strategic contingency perspective, which one of the following factors is NOT a
primary factor used to explain differences in power between departments? - ANS amount of
formal authority given departments
The key element behind the factors used to explain power differences between groups based
on the strategic contingency model is: - ANS dependence
As a supervisor, you will most likely exercise _____ power in an employee disciplinary situation.
- ANS coercive
Your authors suggest the addition of another source of power to French and Raven's five
sources of power. Which of the following best reflects this additional source of power? -
ANS information power
An important aspect of a manager's exercise of reward power in the determination of
employee salary increases is: - ANS distributive justice
2
To use power ethically a manager should examine the behavior by asking three questions
Page
regarding criterion outcomes of: - ANS distributive justice, utilitarian, and individual rights
@COPYRIGHT FYNDLAY 2025/2026
AND ANSWERS
The legitimacy inherent in one's job is _____, whereas the ability to influence someone else is
_____. - ANS authority; power
If a person can affect the thoughts, behavior, and feelings of another person, she has: -
ANS influence
If a manager asks an employee to purchase a gift for his wife, the employee would think this
request: - ANS falls outside his zone of indifference
Enlarging an employee's zone of indifference is accomplished by: - ANS the use of power
Suppose a manager asks an employee to purchase a birthday gift for the manager's wife. If the
employee is to complete this request, which of the following is most true? - ANS The
manager must enlarge the zone of indifference with power.
The range in which attempts to influence the employee are perceived as legitimate and are
acted on without a great deal of thought is known as: - ANS the zone of indifference
Enlarging an individual's zone of indifference is best accomplished through: - ANS power
As a management trainee, you are assigned to a mentor and gain considerable insight into the
nature of management and how to behave in different managerial situations. The relationship
1
you have with the mentor is based on _____ power. - ANS referent
Page
@COPYRIGHT FYNDLAY 2025/2026
, Assume you are a senior accounting major. A friend who is taking a Principles of Accounting
course seeks you out for tutorial assistance. This is an example of _____ power. - ANS expert
Which of the following power sources is LEAST likely to be available to a non-supervisory,
technical employee? - ANS legitimate
The power base of the future will likely be: - ANS expert
As a student, you are developing _____ power. - ANS expert
According to the strategic contingency perspective, which one of the following factors is NOT a
primary factor used to explain differences in power between departments? - ANS amount of
formal authority given departments
The key element behind the factors used to explain power differences between groups based
on the strategic contingency model is: - ANS dependence
As a supervisor, you will most likely exercise _____ power in an employee disciplinary situation.
- ANS coercive
Your authors suggest the addition of another source of power to French and Raven's five
sources of power. Which of the following best reflects this additional source of power? -
ANS information power
An important aspect of a manager's exercise of reward power in the determination of
employee salary increases is: - ANS distributive justice
2
To use power ethically a manager should examine the behavior by asking three questions
Page
regarding criterion outcomes of: - ANS distributive justice, utilitarian, and individual rights
@COPYRIGHT FYNDLAY 2025/2026
