AND ANSWERS
The study of organizational behavior is primary concerned with the____ dynamics in
organizations. - ANS 1. psychosocial dynamics
2. behavioral dynamics
3. interpersonal dynamics
total quality management - ANS reflects a total dedication to continuous improvement and
to customers.
objective knowledge is developed through - ANS basic and applied research
organization behavior can be described as the rational behavior of employees that keeps an
organization running like clockwork - ANS False
in Western world, military organizations are the dominant organizational form - ANS False
competitors are part of any organization's task environment - ANS True
The applies science of energy and matter is - ANS Engineering
technology is used in an organization to transform inputs into: - ANS outputs
Which of the statements is true of different sectors of the economy? - ANS The
manufacturing sector includes the production of basic materials, such as steel, and the
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production of finished products, such as automobiles and electronic equipment.
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, Developing skills is different from acquiring objective knowledge because it requires: -
ANS structured practice and feedback.
Which of the following statements is true of an organization as an open system? - ANS An
organization system works by taking inputs, converting them into throughputs, and delivering
outputs to its task environment
Which of the following statements is true of the theories and models of human behavior that
focus on an internal perspective? - ANS The internal perspective explains people's actions
and behavior in terms of their histories and personal value systems.
Which of the following statements is true of Six Sigma? - ANS Six Sigma is a philosophy for
company-wide quality improvement developed by Motorola and popularized by General
Electric.
Which of the following statements is true of the contribution of the science of engineering to
organizational behavior? - ANS Engineering is the applied science of energy and matter. It
enhances our understanding of the design of work.
Which of the following is an element of a formal organization? - ANS Products and services
A complete understanding of organizational behavior requires an understanding of both human
behavior and of the ________ within which behavior is acted out. - ANS organizational
context
Which of the following statements is true of formal and informal organizations? - ANS The
informal elements of an organization are often points of diagnostic and intervention activities in
organizational development.
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