RHM 185 TEST 2 QUESTIONS (UNIVERSITY OF
ALABAMA)
What is a service contractor? - Answer -Anyone who provides a product or service for
an exhibitor or show/event management during the actual show or conference
Service contractors are hired by the show _______ to assist with their needs, and other
are hired directly by the _______. - Answer -organizers; exhibitor
Service contractors are the _______ of the exhibition/event/conference industry. -
Answer -backbone
Historically, service contractors were referred to as _______. - Answer -decorators
The general service contractor is hired by the show ______ to handle _______ _______
necessary to produce the show on-site. - Answer -manager; general duties
DMCs offer a critical layer of services and hired by _______________ to provide local
________, ________, and ________ for corporate and association meetings. - Answer
-meeting and event planners; knowledge, experience, resources
When discussing DMCs and their services, the industry denotes this as the
___________, which, be it a meeting, exhibition, event, or convention is typically
referred to as the ________. - Answer -client project; program
What is the program DMCs use? - Answer -it will include all activities and services
provided by the DMC to the client while visiting a destination over a specific time
What is a special event? - Answer -onetime event staged for the purpose of
celebration; unique activity
Planners rely on DMCs to do what? - Answer -provide unique and creative event
concepts that will accomplish the specific goals of the event & be consistent with other
activities carried out in the client's program and stay within the client's budget
Given the nature of services provided by the DMCs, they must be legally insured for
_________________. - Answer -business liability as well as other standard coverage
such as worker's compensation and automobile insurance
What are Destination Management Networks? - Answer -collection of independent
destination management companies that pay a fee or commission to be affiliated with a
national or regionally based organization
DMCs receive business from several categories of customers including what? - Answer
-corporations, associations, incentive-based groups, special event clients
, Associations provide what? - Answer -educational and networking opportunities to their
members using conferences and a variety of meetings to do so
Incentive-based meetings and events are organized to do what? - Answer -recognize
and reward employees who have reached or exceeded company targets
What is a house account? - Answer -DMCs that are selected in different destinations
that are preferred
Transportation management is often a major part of whose business? - Answer -DMCs
A big challenge for DMCs are what? - Answer -large extravaganza events
DMCs will often handle on-site questions and request for what? - Answer -VIP
arrangements with little or no advanced notice
The final invoice should what? - Answer -mirror the contract of services agreed upon
prior to the event
What is the Association of Destination Management Executives International (ADMEI)?
- Answer -committed to the initiative that professional destination management is a
critical and necessary component to every successful meeting or event
What is the Destination Management Certified Professional (DMCP)? - Answer -this
professional certification is only available to individuals who have qualified for an
extensive examination administered by ADMEI
What is an official contractor? - Answer -Organization appointed by show management
to provide services such as setup and tear down of exhibit booths and to oversee labor,
drayage, and loading dock procedures
The General Service Contractor (GSC) offers the show organizer a valuable service by
hiring and managing the labor for a particular show because they have ________. -
Answer -standing contracts with unions and tradespeople
What is drayage? - Answer -materials handling
Drayage charge is based on _______. - Answer -the price paid for having trucks
transport products
What is an exhibitor service manual? - Answer -a manual that is a compilation of all the
show information, such as dates, times, rules, & regulations for both the show manager
& city
ALABAMA)
What is a service contractor? - Answer -Anyone who provides a product or service for
an exhibitor or show/event management during the actual show or conference
Service contractors are hired by the show _______ to assist with their needs, and other
are hired directly by the _______. - Answer -organizers; exhibitor
Service contractors are the _______ of the exhibition/event/conference industry. -
Answer -backbone
Historically, service contractors were referred to as _______. - Answer -decorators
The general service contractor is hired by the show ______ to handle _______ _______
necessary to produce the show on-site. - Answer -manager; general duties
DMCs offer a critical layer of services and hired by _______________ to provide local
________, ________, and ________ for corporate and association meetings. - Answer
-meeting and event planners; knowledge, experience, resources
When discussing DMCs and their services, the industry denotes this as the
___________, which, be it a meeting, exhibition, event, or convention is typically
referred to as the ________. - Answer -client project; program
What is the program DMCs use? - Answer -it will include all activities and services
provided by the DMC to the client while visiting a destination over a specific time
What is a special event? - Answer -onetime event staged for the purpose of
celebration; unique activity
Planners rely on DMCs to do what? - Answer -provide unique and creative event
concepts that will accomplish the specific goals of the event & be consistent with other
activities carried out in the client's program and stay within the client's budget
Given the nature of services provided by the DMCs, they must be legally insured for
_________________. - Answer -business liability as well as other standard coverage
such as worker's compensation and automobile insurance
What are Destination Management Networks? - Answer -collection of independent
destination management companies that pay a fee or commission to be affiliated with a
national or regionally based organization
DMCs receive business from several categories of customers including what? - Answer
-corporations, associations, incentive-based groups, special event clients
, Associations provide what? - Answer -educational and networking opportunities to their
members using conferences and a variety of meetings to do so
Incentive-based meetings and events are organized to do what? - Answer -recognize
and reward employees who have reached or exceeded company targets
What is a house account? - Answer -DMCs that are selected in different destinations
that are preferred
Transportation management is often a major part of whose business? - Answer -DMCs
A big challenge for DMCs are what? - Answer -large extravaganza events
DMCs will often handle on-site questions and request for what? - Answer -VIP
arrangements with little or no advanced notice
The final invoice should what? - Answer -mirror the contract of services agreed upon
prior to the event
What is the Association of Destination Management Executives International (ADMEI)?
- Answer -committed to the initiative that professional destination management is a
critical and necessary component to every successful meeting or event
What is the Destination Management Certified Professional (DMCP)? - Answer -this
professional certification is only available to individuals who have qualified for an
extensive examination administered by ADMEI
What is an official contractor? - Answer -Organization appointed by show management
to provide services such as setup and tear down of exhibit booths and to oversee labor,
drayage, and loading dock procedures
The General Service Contractor (GSC) offers the show organizer a valuable service by
hiring and managing the labor for a particular show because they have ________. -
Answer -standing contracts with unions and tradespeople
What is drayage? - Answer -materials handling
Drayage charge is based on _______. - Answer -the price paid for having trucks
transport products
What is an exhibitor service manual? - Answer -a manual that is a compilation of all the
show information, such as dates, times, rules, & regulations for both the show manager
& city
