& PRACTICE EXAM SET: 500 REALISTIC QUESTIONS WITH
VERIFIED, IN-DEPTH ANSWERS (FULLY CORRECT & EXPERT-
REVIEWED) GRADED A+.
CSS.
Define Management - - ANS - -The process of working with or through others to
achieve organizational objectives in an efficient, legal, and ethical manner.
Define Administration - - ANS - -The day to day implementation of the organization's
policies and procedures
Good supervision is what? - - ANS - -A matter of caribg for staff
According to Greenleaf 1977: a leader is what first? - - ANS - -A servant
The power to lead comes from what? - - ANS - -Giving up personal need for power in
order to serve the group
Key leadership quality is what? - - ANS - -The ability to bring about positive change
in the lives touched
The ultimate goal of leadership is what? - - ANS - -To create a sense of community
,The Command-Control Structure hierarchy - - ANS - -Top Management, Middle
Management and Line Workers
The Command-Control Structure Manager manages how? - - ANS - -Through control
and organization while the workers work
The goal of The Command-Control Structure is what? - - ANS - -To climb to the top
position and focus on pleasing the boss not the customers
The Command-Control Structure is oriented around what? - - ANS - -Rules
The Networked, Team Based Structure manager job - - ANS - -Directing the
workflow, not controlling it
The Networked, Team Based Structure is oriented around what? - - ANS - -Results
The Networked, Team Based Structure rewards what? - - ANS - -Outcomes
Did The Command-Control Structure work? - - ANS - -No
The Networked, Team Based Structure pays people for - - ANS - -Contributions
regardless of position
,The Networked, Team Based Structure what percent of employees play a role in
customer satisfaction? - - ANS - -100%
How is The Networked, Team Based Structure's work organized? - - ANS - -What
must be done to meet customers needs
Does The Networked, Team Based Structure work? - - ANS - -Yes, it fits in well with
Powell's work
Definition of Clinical Supervision - - ANS - -A disciplined tutorial process wherein
principles are transformed to practical skills on four dimensions.
Four Dimensions of Clinical Supervision - - ANS - -Administrative, Evaluative,
Supportive, and Clinical
What do you believe counseling is all about? - - ANS - -Supportingbsomeone in god-
oriented change
What is health? - - ANS - -Manageable level of physical distress
What is behavioral health? - - ANS - -Manageable level of emotional or mental
distress
What is the goal of treatment? - - ANS - -Supporting someone in achieving their
goals and decreasing distress
, In the definistion of Clinical Supervision, discipline means what? - - ANS - -Set time
and day, don't forget or cancel
In the definistion of Clinical Supervision, tutorial means what? - - ANS - -Go at their
pace and take their needs into account
In the definistion of Clinical Supervision, what does process mean? - - ANS - -All
about relationship
In the definistion of Clinical Supervision, what does "principals are transformed into
practical skills" mean? - - ANS - -Transform theory into skills, understand the theory
behind skills
Roles of a Supervisor - - ANS - -Mentor, Consultant, Teacher, Coach
In Roles of a Supervisor, why is a Supervisor a Mentor? - - ANS - -They should be role
modeling
In Roles of a Supervisor, why is a Supervisor a consultant? - - ANS - -They give
oversight
In Roles of a Supervisor, why is a Supervisor a teacher? - - ANS - -They give
knowledge
In Roles of a Supervisor, why is a Supervisor a Coach? - - ANS - -They give support