Video Ports - Answers VGA, DVI, Display Port, HDMI
How do you repair the problem of sticking keys on a laptop - Answers remove the keyboard so
you can better spray under the keys with compressed air. If you can remove the key cap, remove
it and clean the contact area with contact leaner, reinstall the keyboard and test
POST - Answers Power On Self Test
Front panel header - Answers a connector on a motherboard that consists of pins that stick up
from the board
What is a loopback used for - Answers A loopback plug is used to test a network port in a
computer or other device to make sure the port is working. It might also test the throughput or
speed of the port
What is another component that might be considered a CRU for a different laptop
LCD screen
Internal speakers
System board
Battery pack - Answers Battery pack
Which of the following questions should you ask the customer to avoid creating more problems
as you attempt to repair the customer's laptop - Answers Is the data backed up
Is the laptop under warranty
What symptoms have you noticed
Why do USB 3.0 ports need a power cable - Answers USB 3.0 transfers increased levels of
power
Besides the power button, what other button on the case might the front panel wires connect to
reset, ground, USB, LED - Answers Reset
Which power cable usually connects the power supply to the motherboard in order to provide
power to multiple components that are also connected to the motherboard - Answers 20+4 pin
P1
, What kind of data cable is the most often used to connect components inside modern desktop
computers - Answers SATA
Which of these does not connect directly to the power supply
Case fan
CPU fan
motherboard
HDD - Answers Case fan and CPU fan
Of the motherboard form factors which is the most common - Answers ATX
Why might a motherboard be installed on top of spacers - Answers To prevent the motherboard
from touching the case
What Intel processor uses Socket 1151 - Answers Skylake and Kaby Lake
Why is an SSD more stable than and HDD - Answers HHDs disks are easily damaged
Besides and ESD strap, what other devices can help you protect components from ESD -
Answers Ground mat and anti-static bags
What class of fire extinguisher is rated to put out electrical fires - Answers Class C
Which port is the fastest
IEEE 1394
USB 2.0
FireWire
eSATA - Answers eSATA at 6 Gbps
Which port type is capable of delivering power, data and video over a single connection
FireWire
eSATA
Thunderbolt