MGMT 3330 Midterm
Study online at https://quizlet.com/_dfwcgr
1. Creating an open communication environ- True
ment increases trust.
2. What format of communication is appropri- Hardcopy
ate for information that should remain pri-
vate?
3. Which form of communication is considered Face-to-face
the best for important, complex, or controver-
sial communication in the workplace?
4. What is the primary benefit of electronic com- It is cost-effective and efficient.
munication technology?
5. Positive workplace communication is associ- Lower employee turnover, higher pro-
ated with: ductivity, higher morale
6. Barriers to managing communication in orga- Failure to develop an organization-wide
nizations include which of the following? communication strategy; Failure to pro-
vide communication training
7. Organizations should discourage anonymous False
feedback.
8. Which of the following are considered barri- Not listening effectively; emotional dis-
ers to effective communication in the work- tractions; educational differences
place?
9. Which of the following is a way to improve Choose the right communication tech-
employee communication? nology.
10. Open communication suggests that: Frequent communication across all job
titles is encouraged.
1/9
, MGMT 3330 Midterm
Study online at https://quizlet.com/_dfwcgr
11. The best definition for Assertive is: the tendency to put forward personal
wants and needs.
12. The best definition for Flexible is: the tendency to easily adapt to change.
13. The best definition for Blunt is: the tendency to be frank while lacking
diplomacy or tact.
14. The best definition for self-acceptance is: the tendency to like oneself
15. The best definition for Authoritative is: the tendency to make decisions without
collaborating with others.
16. Business communication is concise, direct, True
clear, and compelling.
17. This term is used to describe writing that is Plain language
clear and concise.
18. A 2020 survey reveals that written commu- True
nication skills are in the top five attributes
employers are looking for when hiring new
college graduates.
19. Effective communication skills enhances lead- True
ership competencies, including even seem-
ingly unrelated ones like technical compe-
tence or strategic development.
20. Business communication skills increase your True
employable value.
21. Important business writing principles are ad- Clarity
dressed in the context of the eight c's. Which
2/9
Study online at https://quizlet.com/_dfwcgr
1. Creating an open communication environ- True
ment increases trust.
2. What format of communication is appropri- Hardcopy
ate for information that should remain pri-
vate?
3. Which form of communication is considered Face-to-face
the best for important, complex, or controver-
sial communication in the workplace?
4. What is the primary benefit of electronic com- It is cost-effective and efficient.
munication technology?
5. Positive workplace communication is associ- Lower employee turnover, higher pro-
ated with: ductivity, higher morale
6. Barriers to managing communication in orga- Failure to develop an organization-wide
nizations include which of the following? communication strategy; Failure to pro-
vide communication training
7. Organizations should discourage anonymous False
feedback.
8. Which of the following are considered barri- Not listening effectively; emotional dis-
ers to effective communication in the work- tractions; educational differences
place?
9. Which of the following is a way to improve Choose the right communication tech-
employee communication? nology.
10. Open communication suggests that: Frequent communication across all job
titles is encouraged.
1/9
, MGMT 3330 Midterm
Study online at https://quizlet.com/_dfwcgr
11. The best definition for Assertive is: the tendency to put forward personal
wants and needs.
12. The best definition for Flexible is: the tendency to easily adapt to change.
13. The best definition for Blunt is: the tendency to be frank while lacking
diplomacy or tact.
14. The best definition for self-acceptance is: the tendency to like oneself
15. The best definition for Authoritative is: the tendency to make decisions without
collaborating with others.
16. Business communication is concise, direct, True
clear, and compelling.
17. This term is used to describe writing that is Plain language
clear and concise.
18. A 2020 survey reveals that written commu- True
nication skills are in the top five attributes
employers are looking for when hiring new
college graduates.
19. Effective communication skills enhances lead- True
ership competencies, including even seem-
ingly unrelated ones like technical compe-
tence or strategic development.
20. Business communication skills increase your True
employable value.
21. Important business writing principles are ad- Clarity
dressed in the context of the eight c's. Which
2/9