QUESTIONS AND CORRECT ANSWERS
• An example of a relational database - CORRECT ANSWER One-to-many
relationships
• Name of castle in Colorado built without an architect? Bishop - CORRECT
ANSWER Winchester house
• Name of company helped in Case #1? - CORRECT ANSWER 1-888 Junk-van
• Input, processing, storage, output are examples of? - CORRECT ANSWER Hardware
Components
• Increased value of product/service when more people are using it? - CORRECT
ANSWER Network Effect
• Name of position responsible, managing, patching database? - CORRECT
ANSWER Database Administrator (DBA)
• Name of position responsible for managing and patching database? - CORRECT
ANSWER Database Administrator (DBA)
• A ___ expresses project/entity goals...emphasizes outcomes with regards to time and risk? -
CORRECT ANSWER Roadmap
• CRM stands for? - CORRECT ANSWER Customer relationship management
CRM stands for? - CORRECT ANSWER Customer relationship management
, • ITIL term describing front door, single point of contact for reporting and triaging IT related
questions and issues? - CORRECT ANSWER Service Desk
• Economies of scale, network effects, switching costs are under this section of Porter's Five
Forces? - CORRECT ANSWER Threat of new entry
• 4 components of IT? - CORRECT ANSWER People, Process, Data, Technology
Provision of computational resources...hardware, storage, network and some basic software
functionality, on demand through the internet? - CORRECT ANSWER PaaS (Platform
as a service)
• URL of UNM's cite where data sets are shared in XML format? - CORRECT
ANSWER Opendata.unm.edu
• Discipline for proactively and holistically leading enterprise responses to disruptive forces
by identifying and analyzing execution of change...? - CORRECT
ANSWER Enterprise architecture
• Term for individual facts or pieces of information? - CORRECT ANSWER Data
• Title of position that heads IT dept. in most orgs.? - CORRECT ANSWER Chief
Information Officer (CIO)
• Term that addresses the planning for governance, data stewardship, and data architecture? -
CORRECT ANSWER Master data management
• Effort to understand every aspect of your business process and strive for improvements is
known as _______? - CORRECT ANSWER Value chain analysis
• When alternative products that are available at attractive savings? - CORRECT
ANSWER Threat of substitutes