SHRM Test Bank – Complete Practice Questions and Answers for HR
Certification Preparation
Government Body that requires organizations to electronically submit illness and injury data -
correct answer Occupational Safety and Health Administration
A key manager is retiring, and the company wants her to keep working in a part-time capacity.
She will work 20 hours a week and continue to perform a portion of her old duties. What Fair
Labor Standards Act (FLSA) classification should the HR manager recommend for the manager?
- correct answer Exempt employee
What type of communication helps ensure an employer's compliance with federal, state, and
local law? - correct answer Labor Posters
A company that receives federal contracts learns that an employee has recently been convicted
of a drug-related offense. The employee has a signed acknowledgment form in their personnel
file. Under the Drug-Free Workplace Act, what action must the employer take? - correct answer
Impose a sanction on the convicted employee or require satisfactory participation in a
rehabilitation program.
Which of the following is a notable provision of the Department of Labor's electronic guidelines
for data storage? - correct answer Records must be convertible into readable paper copy to
satisfy obligations under Title I of ERISA
How does the Weingarten case apply to an investigatory meeting to obtain information that is
the basis for disciplinary action? - correct answer It allows a union representative to be present
during the meeting.
An HR practitioner voices concerns regarding the actions of an administrative agency through
phone calls, letters, and personal visits to elected officials. Which practice is being described? -
correct answer Public comment period
Which must be permitted when conducting an investigative interview of a union employee? -
correct answer Union representative adding information supporting the employee's case
How does the Weingarten ruling apply to nonunion employees? - correct answer Weingarten
does not require that nonunion employees be allowed union representation during
investigatory interviews.
Which does not count toward the regular rate of pay for overtime calculations? - correct
answer Discretionary Bonuses
Which of the following is the best reason to maintain employment records electronically? -
correct answer Easier storage and access for records that span many years
,Which U.S. Supreme Court case found the practice of hiring a male with preschool-aged
children over a woman with preschool-aged children to be in violation of Title VII? - correct
answer Phillips v. Martin Marietta Corporation
Workplace harassment is a violation of which legislation? - correct answer Title VII of the Civil
Rights Act of 1964
Which employee must be paid overtime under the Fair Labor Standards Act (FLSA)? - correct
answer Manager who earns $450 per week
What is the purpose of an HR compliance checklist? - correct answer To help ensure that the
organization fulfills the requirements of HR laws and regulations
What U.S. employer action does the Patient Protection and Affordable Care Act (PPACA)
require? - correct answer Give plan participants a summary of benefits and coverage prior to an
enrollment change.
An employee was denied a cost-of-living increase given to other employees while he served on
military duty overseas for two years. Which act has been violated? - correct answer Uniformed
Services Employment and Reemployment Rights Act (USERRA)
An organization is opening a new factory in the United States. Due to availability issues, the
factory will be temporarily unable to comply with an OSHA standard regarding required safety
equipment. What should the organization do? - correct answer Apply to OSHA for a temporary
variance from the standard due to the unavailability of required equipment.
Key contributors to a recently completed project received bonuses. A male employee received
$4,000. A female employee in another state received $10,000. The male employee files a
complaint with the Equal Employment Opportunity Commission (EEOC). The EEOC does not find
reasonable cause for the complaint. What may happen next? - correct answer The male
employee may file a lawsuit against the employer.
An employee believes his union rights have been violated. Who should the employee contact
first to file a charge? - correct answer NLRB
What did United States v. Windsor, Obergefell v. Hodges, and similar Supreme Court rulings
establish? - correct answer It is unconstitutional for one state to not recognize the same-sex
marriages recognized by other states.
Which position may require an applicant to take a polygraph test? - correct answer Delivery
driver for a pharmaceutical firm
Which is an employee right identified under the Occupational Safety and Health (OSH) Act? -
correct answer Requesting an OSHA inspection
, When does disparate treatment occur? - correct answer When a manager asks only female
applicants questions about child care
Which authoritative resource is considered an agency guideline? - correct answer Opinion
letter
The 70-20-10 model created by the Center for Creative Leadership identifies three clusters of
experiences to develop people. Which type of experience does the 70 in the model represent? -
correct answer Challenging assignments
Which is a trend in career development that an HR team leader must consider before engaging
in career planning with team members? - correct answer The employee is expected to assume
greater individual responsibility for career development.
Which best demonstrates job enlargement? - correct answer A bank teller handles deposits and
disbursements and also sells certificates of deposit.
Which program gives technical workers the ability to earn as much as they would in a
management position? - correct answer Dual career ladder
Which characteristic is critical to a good training objective? - correct answer Stating what the
learner will be able to do after the training
Although the founder of an organization is very competent, she has alienated nearly everyone
in the organization. Colleagues have tried to share their concerns; however, she does not
believe there to be an issue. Rather she believes she merely has a direct approach. Which
assessment tool is best suited to display how her directness is impacting others? - correct
answer 360-degree assessments
Which is a disadvantage of instructor-led training? - correct answer Less effective for large
groups
Many employees in the manufacturing department will be retiring in the next six months. The
department supervisor asks the HR manager to identify ways to capture the employees'
knowledge. In order to address this request, what should the HR manager identify first? -
correct answer The knowledge that will be lost when the employees retire
What positive outcome will result from coaching high-potential employees? - correct answer
Employees will contribute more effectively to the organization.
Which organizational initiative should HR recommend to resolve glass ceiling issues for women?
- correct answer Leadership development and mentoring programs
Which is the primary purpose of creating and communicating training program objectives? -
correct answer To support measurement of the acquisition of learning
Certification Preparation
Government Body that requires organizations to electronically submit illness and injury data -
correct answer Occupational Safety and Health Administration
A key manager is retiring, and the company wants her to keep working in a part-time capacity.
She will work 20 hours a week and continue to perform a portion of her old duties. What Fair
Labor Standards Act (FLSA) classification should the HR manager recommend for the manager?
- correct answer Exempt employee
What type of communication helps ensure an employer's compliance with federal, state, and
local law? - correct answer Labor Posters
A company that receives federal contracts learns that an employee has recently been convicted
of a drug-related offense. The employee has a signed acknowledgment form in their personnel
file. Under the Drug-Free Workplace Act, what action must the employer take? - correct answer
Impose a sanction on the convicted employee or require satisfactory participation in a
rehabilitation program.
Which of the following is a notable provision of the Department of Labor's electronic guidelines
for data storage? - correct answer Records must be convertible into readable paper copy to
satisfy obligations under Title I of ERISA
How does the Weingarten case apply to an investigatory meeting to obtain information that is
the basis for disciplinary action? - correct answer It allows a union representative to be present
during the meeting.
An HR practitioner voices concerns regarding the actions of an administrative agency through
phone calls, letters, and personal visits to elected officials. Which practice is being described? -
correct answer Public comment period
Which must be permitted when conducting an investigative interview of a union employee? -
correct answer Union representative adding information supporting the employee's case
How does the Weingarten ruling apply to nonunion employees? - correct answer Weingarten
does not require that nonunion employees be allowed union representation during
investigatory interviews.
Which does not count toward the regular rate of pay for overtime calculations? - correct
answer Discretionary Bonuses
Which of the following is the best reason to maintain employment records electronically? -
correct answer Easier storage and access for records that span many years
,Which U.S. Supreme Court case found the practice of hiring a male with preschool-aged
children over a woman with preschool-aged children to be in violation of Title VII? - correct
answer Phillips v. Martin Marietta Corporation
Workplace harassment is a violation of which legislation? - correct answer Title VII of the Civil
Rights Act of 1964
Which employee must be paid overtime under the Fair Labor Standards Act (FLSA)? - correct
answer Manager who earns $450 per week
What is the purpose of an HR compliance checklist? - correct answer To help ensure that the
organization fulfills the requirements of HR laws and regulations
What U.S. employer action does the Patient Protection and Affordable Care Act (PPACA)
require? - correct answer Give plan participants a summary of benefits and coverage prior to an
enrollment change.
An employee was denied a cost-of-living increase given to other employees while he served on
military duty overseas for two years. Which act has been violated? - correct answer Uniformed
Services Employment and Reemployment Rights Act (USERRA)
An organization is opening a new factory in the United States. Due to availability issues, the
factory will be temporarily unable to comply with an OSHA standard regarding required safety
equipment. What should the organization do? - correct answer Apply to OSHA for a temporary
variance from the standard due to the unavailability of required equipment.
Key contributors to a recently completed project received bonuses. A male employee received
$4,000. A female employee in another state received $10,000. The male employee files a
complaint with the Equal Employment Opportunity Commission (EEOC). The EEOC does not find
reasonable cause for the complaint. What may happen next? - correct answer The male
employee may file a lawsuit against the employer.
An employee believes his union rights have been violated. Who should the employee contact
first to file a charge? - correct answer NLRB
What did United States v. Windsor, Obergefell v. Hodges, and similar Supreme Court rulings
establish? - correct answer It is unconstitutional for one state to not recognize the same-sex
marriages recognized by other states.
Which position may require an applicant to take a polygraph test? - correct answer Delivery
driver for a pharmaceutical firm
Which is an employee right identified under the Occupational Safety and Health (OSH) Act? -
correct answer Requesting an OSHA inspection
, When does disparate treatment occur? - correct answer When a manager asks only female
applicants questions about child care
Which authoritative resource is considered an agency guideline? - correct answer Opinion
letter
The 70-20-10 model created by the Center for Creative Leadership identifies three clusters of
experiences to develop people. Which type of experience does the 70 in the model represent? -
correct answer Challenging assignments
Which is a trend in career development that an HR team leader must consider before engaging
in career planning with team members? - correct answer The employee is expected to assume
greater individual responsibility for career development.
Which best demonstrates job enlargement? - correct answer A bank teller handles deposits and
disbursements and also sells certificates of deposit.
Which program gives technical workers the ability to earn as much as they would in a
management position? - correct answer Dual career ladder
Which characteristic is critical to a good training objective? - correct answer Stating what the
learner will be able to do after the training
Although the founder of an organization is very competent, she has alienated nearly everyone
in the organization. Colleagues have tried to share their concerns; however, she does not
believe there to be an issue. Rather she believes she merely has a direct approach. Which
assessment tool is best suited to display how her directness is impacting others? - correct
answer 360-degree assessments
Which is a disadvantage of instructor-led training? - correct answer Less effective for large
groups
Many employees in the manufacturing department will be retiring in the next six months. The
department supervisor asks the HR manager to identify ways to capture the employees'
knowledge. In order to address this request, what should the HR manager identify first? -
correct answer The knowledge that will be lost when the employees retire
What positive outcome will result from coaching high-potential employees? - correct answer
Employees will contribute more effectively to the organization.
Which organizational initiative should HR recommend to resolve glass ceiling issues for women?
- correct answer Leadership development and mentoring programs
Which is the primary purpose of creating and communicating training program objectives? -
correct answer To support measurement of the acquisition of learning
