HCD 310 EXAM 1 STUDY GUIDE
COMPLETELY SOLVED!!!
Health communication - ANSWERthe way we seek, process, and share health
information
Transactional model of health communication - ANSWERthree key parts: collaboration,
multiple levels of meaning, context and culture
relational approach in health communication - ANSWERnot just who said- but their
relationship to that person and the nonverbal cues that are said.
importance of health communication - ANSWER1. Critical to successful healthcare
encounters
2. Media literacy influences way we understand health
3. Important for coping
4. Effective communication saves time and $
5. Helps health care organizations operate more
effectively
6. Career opportunities
biomedical approach - ANSWERpurely physical- can be explained, identifies, and
treated through medical means
biopsychosocial approach - ANSWERTakes into account people's physical conditions
(biology), their thoughts and beliefs (psychology), and their social
expectations
•Accounts for people's thoughts and emotions (including stress)
sociocultural approach - ANSWERReflects social context of which you live; considers
social
determinants of health.
a. Biology + Environment -yields choices or lack thereof
Importance of preventative care - ANSWERwe spend more on disease treatment than
we do on prevention
Cartesian Dualism (Descartes) - ANSWERbody and soul are separate entities. soul is
most closely related with mind
patient empowerment - ANSWERpatients have considerable influence in medical
matters
, managed care - ANSWERorganizations that coordinate the costs and delivery of health
services, aiming to make healthcare more efficient and affordable.
fee for service - ANSWERconventional insurance where providers are paid for specific
care that they provide.
Health Maintenance Organization (HMO) - ANSWER"one stop shop". people pay a
premium and go in and pay a copay when he needs to see a doctor.
Preferred Provider Organization (PPO) - ANSWERgroup of healthcare providers that
provide services to a specific group, often at a reduced rate
high-deductible health plan - ANSWERa managed care okan that has lower than normal
premiums but higher deductibles and out of pocket spending caps.
health savings account - ANSWERa tax exempt savings plan in which people can set
aside money to pay future medical bills
Health Reimbursement Account (HRA) - ANSWEREmployer-funded plan that
reimburses employees only for eligible and substantiated health-care expenses.
premium - ANSWERan amount to be paid for an insurance policy.
capitation - ANSWERa set fee paid to cover a person's health needs, regardless of the
care actually required
catastrophic cap - ANSWERupper limit on the amount of out of pocket money he will be
required to pay each year
copay - ANSWERportion of a healthcare bill the patient is required to pay when services
are rendered
deductible - ANSWERAmount you must pay before you begin receiving any benefits
from your insurance company
universal coverage - ANSWERall citizens are assured of health care, regardless of
ability to pay, age, etc.
patronizing behavior - ANSWERhealthcare professionals treating patients as thought
they are inferior by withholding info, speaking down upon them, etc.
transgressions - ANSWERcrossing the line between intimacy and professionalism
collaborative communication model - ANSWERparticipants proactive desire to treat
each other as peers who openly discuss health options and make mutually satisfying
decisions
COMPLETELY SOLVED!!!
Health communication - ANSWERthe way we seek, process, and share health
information
Transactional model of health communication - ANSWERthree key parts: collaboration,
multiple levels of meaning, context and culture
relational approach in health communication - ANSWERnot just who said- but their
relationship to that person and the nonverbal cues that are said.
importance of health communication - ANSWER1. Critical to successful healthcare
encounters
2. Media literacy influences way we understand health
3. Important for coping
4. Effective communication saves time and $
5. Helps health care organizations operate more
effectively
6. Career opportunities
biomedical approach - ANSWERpurely physical- can be explained, identifies, and
treated through medical means
biopsychosocial approach - ANSWERTakes into account people's physical conditions
(biology), their thoughts and beliefs (psychology), and their social
expectations
•Accounts for people's thoughts and emotions (including stress)
sociocultural approach - ANSWERReflects social context of which you live; considers
social
determinants of health.
a. Biology + Environment -yields choices or lack thereof
Importance of preventative care - ANSWERwe spend more on disease treatment than
we do on prevention
Cartesian Dualism (Descartes) - ANSWERbody and soul are separate entities. soul is
most closely related with mind
patient empowerment - ANSWERpatients have considerable influence in medical
matters
, managed care - ANSWERorganizations that coordinate the costs and delivery of health
services, aiming to make healthcare more efficient and affordable.
fee for service - ANSWERconventional insurance where providers are paid for specific
care that they provide.
Health Maintenance Organization (HMO) - ANSWER"one stop shop". people pay a
premium and go in and pay a copay when he needs to see a doctor.
Preferred Provider Organization (PPO) - ANSWERgroup of healthcare providers that
provide services to a specific group, often at a reduced rate
high-deductible health plan - ANSWERa managed care okan that has lower than normal
premiums but higher deductibles and out of pocket spending caps.
health savings account - ANSWERa tax exempt savings plan in which people can set
aside money to pay future medical bills
Health Reimbursement Account (HRA) - ANSWEREmployer-funded plan that
reimburses employees only for eligible and substantiated health-care expenses.
premium - ANSWERan amount to be paid for an insurance policy.
capitation - ANSWERa set fee paid to cover a person's health needs, regardless of the
care actually required
catastrophic cap - ANSWERupper limit on the amount of out of pocket money he will be
required to pay each year
copay - ANSWERportion of a healthcare bill the patient is required to pay when services
are rendered
deductible - ANSWERAmount you must pay before you begin receiving any benefits
from your insurance company
universal coverage - ANSWERall citizens are assured of health care, regardless of
ability to pay, age, etc.
patronizing behavior - ANSWERhealthcare professionals treating patients as thought
they are inferior by withholding info, speaking down upon them, etc.
transgressions - ANSWERcrossing the line between intimacy and professionalism
collaborative communication model - ANSWERparticipants proactive desire to treat
each other as peers who openly discuss health options and make mutually satisfying
decisions
