What are design ethos? - Answers philosophy that dictates high order goals of designers and
are basis for judging success of design solutions
What are Dieter Rams's 10 principles of good design? - Answers good design is:
innovative
useful
aesthetic
understandable
unobtrusive
honest
long-lasting
thorough down to the last detail
environmentally friendly
little design as possible
What are design principles? - Answers design solutions based on understanding of humans and
experience as designers
What is perception? - Answers makes things visible through the gulf of execution and gulf of
evaluation
Why is memory important in the design principles? - Answers it is easier to recognize
information than recall it from memory
Decision in design principles? - Answers information should be presented in a form compatible
with user presentation
What are the design principles? - Answers perception
memory
decision
What is the purpose of natural mapping? - Answers makes decisions easier by clearly
representing relations between control action and goal.
ex. Segway - lean forward to move forward
, What are design heuristics? - Answers rules of thumb for the design process stating that
experience demonstrates can usually result in good usable products
What are the 9 steps in Jacob Nielsen's heuristic evaluations? - Answers 1. make system status
visible
2. communicate with user language
3. error proof interaction
4. expose errors
5. provide escape routes (fixes)
6. be consistent (standardize)
7. be efficient (accelerators)
8. simplify information
9. provide help and documentation
What are design guidelines? - Answers design recommendations from a relevant body of
experts
What are design standards? - Answers design requirements stipulated by the body responsible
for certifying product compliance
What are the 3 design goals? - Answers utility
usability
enjoyment
What is utility? - Answers what the product does
What is usability? - Answers the effectiveness, efficiency, and satisfaction with which specified
users can achieve specified goals in particular environments
What is enjoyment? - Answers making the product fun for the user
What about users can dictate design? - Answers user experience
user culture
What is effectiveness? - Answers the way in which the goal is obtained
What are the ways to measure effectiveness? - Answers through: