According to a report from the National Bureau of Economic Research, white-sounding names
got 50 percent more call-backs than African American-sounding names, even when skills and
experience were equal. This is an example of _____ in the workplace.
A. active bias
B. conscious bias
C. unconscious bias
D. deliberate bias - Answers C. unconscious bias
When a leader and company act out prejudicial attitudes toward people who are the targets of
their prejudice, _____ occurs.
A. unconscious bias
B. discrimination
C. inclusion
D. uncertainty avoidance - Answers B. discrimination
According to the Hofstede studies, _____ reflects the values of relationships, cooperation, group
decision making, and quality of life.
A. collectivism
B. femininity
C. masculinity
D. uncertainty avoidance - Answers B. femininity
Employees belonging to a certain religion at a meatpacking plant in the country of Atria
protested against not being allowed extra break times to pray during their holy month.
Employees not belonging to that religion felt that allowing extra breaks would amount to
"preferential treatment." In the context of the given scenario, which of the following statements
is true?
A. Leaders at the plant were ethnocentric
B. Power distance was high in the plant
C. Cultural differences provide potential for conflicts
D. People in the country of Atria are prejudice - Answers C. Cultural differences provide potential
, for conflicts
In stage 1 of personal diversity awareness, _____.
A. diversity is inherent in the culture, and the organization is gender and color blind
B. legal requirements are met, but diversity is viewed as a problem
C. top-level leaders are committed to diversity
D. diversity is viewed as a competitive weapon - Answers B. legal requirements are met, but
diversity is viewed as a problem
Which of the following is a criterion that can guide ethical action?
A. The action should respect the rights of individuals and groups affected by it
B. The action must increase the shareholder wealth
C. The action should serve the interests of the top management
D. The action must promote the self-interest of the employees - Answers A. The action should
respect the rights of individuals and groups affected by it
Who among the following use rewards and punishments to shape behavior and do not mind
exploiting the fears and desires of people to get them to follow rules?
A. Transactional leaders
B. Transformational leaders
C. Coalitional leaders
D. Machiavellian-style leaders - Answers D. Machiavellian-style leaders
Paul, a salesman at an apparel store, did not close as many sales as was expected. Hence, his
supervisor withheld his monthly incentive. In the given scenario, Paul's supervisor possesses:
A. referent power
B. expert power
C. coercive power
D. legitimate power - Answers C. coercive power
When workers admire a supervisor because of the way he or she deals with them, the influence
is based on: