PQL Study Guide Exam
Questions/Answers Graded A+
2025/2026
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Terms in this set (70)
,It is not about the system
working faster or
harder (to
improve
productivity) or
trying not to
make mistakes (to
achieve better
quality), it is
about
Desired designing processes so that the
outcomes are natural outcome is lower cost and
achieved by better quality on a consistent basis.
Identifying value for customers and
PQL the big developing processes to deliver that
picture: value with the lowest process waste
and cost
Grow leaders who understand the
Toyota Principle
work, live the philosophy and teach it
#9
to others
If you don't start using your skill right
use it or lose it
away you will lose it.
, 1. The objective is to create a culture
You can't do it where everyone is involved in
alone continually improving your business
processes.
1. Training people WHEN they need it,
not if ahead of time.
2. Learn it and then apply; understand
in context
3. Verify accuracy of understanding
4. Productivity - accomplish while
learning
JIT training
-"never let a good disaster go to
waste"
- people do things differently
- Do not wonder around looking for
waste
-Pick a process that needs improving
People want to improve
Before you can YOU must have a PROCESS that can
Lead a be sustained
Continuous
Improvement
Culture
Questions/Answers Graded A+
2025/2026
Save
Practice questions for this set
Learn
Studied 7 terms
Nice work, you're crushing it
Continue studying in Learn
Terms in this set (70)
,It is not about the system
working faster or
harder (to
improve
productivity) or
trying not to
make mistakes (to
achieve better
quality), it is
about
Desired designing processes so that the
outcomes are natural outcome is lower cost and
achieved by better quality on a consistent basis.
Identifying value for customers and
PQL the big developing processes to deliver that
picture: value with the lowest process waste
and cost
Grow leaders who understand the
Toyota Principle
work, live the philosophy and teach it
#9
to others
If you don't start using your skill right
use it or lose it
away you will lose it.
, 1. The objective is to create a culture
You can't do it where everyone is involved in
alone continually improving your business
processes.
1. Training people WHEN they need it,
not if ahead of time.
2. Learn it and then apply; understand
in context
3. Verify accuracy of understanding
4. Productivity - accomplish while
learning
JIT training
-"never let a good disaster go to
waste"
- people do things differently
- Do not wonder around looking for
waste
-Pick a process that needs improving
People want to improve
Before you can YOU must have a PROCESS that can
Lead a be sustained
Continuous
Improvement
Culture
