COMS 2320 FINAL - MOORE TEST QUESTIONS AND ANSWERS ALREADY PASSED LATEST
UPDATE 2025-2026
what is the health belief model? - Answers This model focuses on the patient's perspective on
health communication. Helps in creating messages that encourage people to make healthy
choices in their lives. People will likely change unhealthy behaviors based on the perceived
threat from the disease
What is Orlando's theory of the Deliberative Nursing Process? - Answers focuses on a nurse's
reactions to a patient's behavior as generating a perception, thought and feelings in the nurse,
resulting in a certain action by the nurse, when the patient isn't communicating with you and the
nurse has to figure out what is wrong
What is the Rogerian Model? - Answers patient-centered model. it describes the role of the
relationship between the healthcare provider and the client/patient, makes the patient
empowered
What is the model of Social Information Processing? - Answers using social media and the
internet as a resource. a circular depiction of the emotional and cognitive processes involved in
responding to social cues
Social information processing theory explains interpersonal communication without nonverbal
cues and developing and managing relationships in a computer mediated environment, using
social media and past experiences.
medical mistakes are... - Answers 3rd leading cause of death
-Acceptance: recognizing the mistake
-Stepping in: take responsibility
-Integrated: health professional acknowledge what they learned from the mistake and admit
that they are capable of making mistakes
-New narrative: healthcare providers become more humble and cautious
-Wisdom: knowledge, mixed with compassion and understanding
what are never events? - Answers a clear or preventable event that results in serious
consequences
what is the voice of lifeworld? - Answers patients are concerned about how the illness will affect
their everyday lives. Will it affect their ability to see, hear, or do routine activities?
, what is the voice of medicine? - Answers medical professionals are concerned with symptoms
in order to make a diagnosis
what are the 6 steps in peplau's roles? - Answers -stranger
-resource
-teaching
-counseling
-surrogate
-active leadership
what is the stranger role? - Answers the nurse receives the patient as a stranger, but the nurse
provides a climate of trust
what is the resource role? - Answers the nurse gives information, answers questions and
interprets clinical information
what is the teaching role? - Answers the nurse serves as a teacher to the patient (learner), giving
instruction and training
what is the counseling role? - Answers the nurse provides guidance and encouragement to help
the patient
what is the surrogate role? - Answers the nurse works on the patient's behalf and becomes a
patient advocate
what is the active leadership role? - Answers the nurse assists the patient in achieving
responsibility for treatment goals in a mutually satisfying way
what are the relationship phases identified by peplau? - Answers -orientation phase
-working phase
-resolution/termination phase
what is the orientation phase? - Answers Where the nurse and patient meet each other as
strangers and develop a working partnership to address the health concerns of the patient
what is the working phase? - Answers -Identification - the nurse and the patient clarify ideas and
expectations for the relationship
-Exploitation - the nurse helps the patient identify healthcare services and personal resources
and develops strategies to resolve the health issue
UPDATE 2025-2026
what is the health belief model? - Answers This model focuses on the patient's perspective on
health communication. Helps in creating messages that encourage people to make healthy
choices in their lives. People will likely change unhealthy behaviors based on the perceived
threat from the disease
What is Orlando's theory of the Deliberative Nursing Process? - Answers focuses on a nurse's
reactions to a patient's behavior as generating a perception, thought and feelings in the nurse,
resulting in a certain action by the nurse, when the patient isn't communicating with you and the
nurse has to figure out what is wrong
What is the Rogerian Model? - Answers patient-centered model. it describes the role of the
relationship between the healthcare provider and the client/patient, makes the patient
empowered
What is the model of Social Information Processing? - Answers using social media and the
internet as a resource. a circular depiction of the emotional and cognitive processes involved in
responding to social cues
Social information processing theory explains interpersonal communication without nonverbal
cues and developing and managing relationships in a computer mediated environment, using
social media and past experiences.
medical mistakes are... - Answers 3rd leading cause of death
-Acceptance: recognizing the mistake
-Stepping in: take responsibility
-Integrated: health professional acknowledge what they learned from the mistake and admit
that they are capable of making mistakes
-New narrative: healthcare providers become more humble and cautious
-Wisdom: knowledge, mixed with compassion and understanding
what are never events? - Answers a clear or preventable event that results in serious
consequences
what is the voice of lifeworld? - Answers patients are concerned about how the illness will affect
their everyday lives. Will it affect their ability to see, hear, or do routine activities?
, what is the voice of medicine? - Answers medical professionals are concerned with symptoms
in order to make a diagnosis
what are the 6 steps in peplau's roles? - Answers -stranger
-resource
-teaching
-counseling
-surrogate
-active leadership
what is the stranger role? - Answers the nurse receives the patient as a stranger, but the nurse
provides a climate of trust
what is the resource role? - Answers the nurse gives information, answers questions and
interprets clinical information
what is the teaching role? - Answers the nurse serves as a teacher to the patient (learner), giving
instruction and training
what is the counseling role? - Answers the nurse provides guidance and encouragement to help
the patient
what is the surrogate role? - Answers the nurse works on the patient's behalf and becomes a
patient advocate
what is the active leadership role? - Answers the nurse assists the patient in achieving
responsibility for treatment goals in a mutually satisfying way
what are the relationship phases identified by peplau? - Answers -orientation phase
-working phase
-resolution/termination phase
what is the orientation phase? - Answers Where the nurse and patient meet each other as
strangers and develop a working partnership to address the health concerns of the patient
what is the working phase? - Answers -Identification - the nurse and the patient clarify ideas and
expectations for the relationship
-Exploitation - the nurse helps the patient identify healthcare services and personal resources
and develops strategies to resolve the health issue
