PSY 272 Exam 2025 With 100% Correct
Answers
Job Satisfaction - CORRECT ANSWER✔✔Positive attitude or emotional state resulting from the
appraisal of one'sjob or job experience
Job Descriptive Index - CORRECT ANSWER✔✔Job satisfaction instrument that assesses
satisfaction with five distinct areas: work itself, supervision, people, pay and promotion
Attraction-Selection- Attrition Model - CORRECT ANSWER✔✔Model that assumes that
individuals and organizations undergo a process of assessing an individual's fit with the
organization.
Person-Environment Fit - CORRECT ANSWER✔✔Degree to which individuals fit in their work
environment
Psychological Contract - CORRECT ANSWER✔✔Belief that people hold regarding terms of an
exchange agreement between themselves and the organization
Negative Affectivity - CORRECT ANSWER✔✔Disposition where individuals are prone to negative
mood states
Affective Commitment - CORRECT ANSWER✔✔Emotional attachment to the organization
Normative Commitment - CORRECT ANSWER✔✔Obligation to remain in the organization
Continuance Commitment - CORRECT ANSWER✔✔Perceived cost of leaving the organization
,Job Embeddedness - CORRECT ANSWER✔✔Individuals' attachment to their job involve:
1) connection to people in the company
2) perceptions of their fit with the job or company
3) the sacrifices of leaving the job.
Job Crafting - CORRECT ANSWER✔✔Self-initiated changes that employees make to their job to
help them increase interesting job tasks and decrease unpleasant tasks
Employee Engagement - CORRECT ANSWER✔✔Positive work-related state of mind that includes
enthusiasm andidentification with one's work.
Problem-Focused Coping - CORRECT ANSWER✔✔Coping directed at managing or altering a
problem causing the stress
Emotion-Focused Coping - CORRECT ANSWER✔✔Coping to reduce emotional response by
avoiding the problem
Stressors - CORRECT ANSWER✔✔Physical or psychological demands to which an individual
responds
Strains - CORRECT ANSWER✔✔Reaction or response to stressors
Demand-control model - CORRECT ANSWER✔✔Model suggesting two factors for job stress: job
demands and individual control
, Role Ambiguity - CORRECT ANSWER✔✔When employees lack clear knowledge of what is
expected in their job
Role Conflict - CORRECT ANSWER✔✔When demands from different sources are incompatible
Emotional Labor - CORRECT ANSWER✔✔Regulating emotions to meet job demands
Burnout - CORRECT ANSWER✔✔Extreme state of psychological strain from prolonged exposure
tochronic job stressors that exceed an individuals' ability to cope
Work Withdrawal - CORRECT ANSWER✔✔Actions to withdraw from work but maintain ties to
the organization
Job Withdrawal - CORRECT ANSWER✔✔Actions to sever ties from work role and the
organization
Achievement striving - CORRECT ANSWER✔✔Part of Type A Behavior that involves tendency to
be active and work hard to achieve goals
Time urgency - CORRECT ANSWER✔✔Part of Type A Behavior that involves pressure from lack
of time
What are 5 different concepts of Job Attitudes? - CORRECT ANSWER✔✔1.Job satisfaction
2.Organizational commitment
3.Job involvement
4.Employee engagement
5.Affect/mood/emotions
Answers
Job Satisfaction - CORRECT ANSWER✔✔Positive attitude or emotional state resulting from the
appraisal of one'sjob or job experience
Job Descriptive Index - CORRECT ANSWER✔✔Job satisfaction instrument that assesses
satisfaction with five distinct areas: work itself, supervision, people, pay and promotion
Attraction-Selection- Attrition Model - CORRECT ANSWER✔✔Model that assumes that
individuals and organizations undergo a process of assessing an individual's fit with the
organization.
Person-Environment Fit - CORRECT ANSWER✔✔Degree to which individuals fit in their work
environment
Psychological Contract - CORRECT ANSWER✔✔Belief that people hold regarding terms of an
exchange agreement between themselves and the organization
Negative Affectivity - CORRECT ANSWER✔✔Disposition where individuals are prone to negative
mood states
Affective Commitment - CORRECT ANSWER✔✔Emotional attachment to the organization
Normative Commitment - CORRECT ANSWER✔✔Obligation to remain in the organization
Continuance Commitment - CORRECT ANSWER✔✔Perceived cost of leaving the organization
,Job Embeddedness - CORRECT ANSWER✔✔Individuals' attachment to their job involve:
1) connection to people in the company
2) perceptions of their fit with the job or company
3) the sacrifices of leaving the job.
Job Crafting - CORRECT ANSWER✔✔Self-initiated changes that employees make to their job to
help them increase interesting job tasks and decrease unpleasant tasks
Employee Engagement - CORRECT ANSWER✔✔Positive work-related state of mind that includes
enthusiasm andidentification with one's work.
Problem-Focused Coping - CORRECT ANSWER✔✔Coping directed at managing or altering a
problem causing the stress
Emotion-Focused Coping - CORRECT ANSWER✔✔Coping to reduce emotional response by
avoiding the problem
Stressors - CORRECT ANSWER✔✔Physical or psychological demands to which an individual
responds
Strains - CORRECT ANSWER✔✔Reaction or response to stressors
Demand-control model - CORRECT ANSWER✔✔Model suggesting two factors for job stress: job
demands and individual control
, Role Ambiguity - CORRECT ANSWER✔✔When employees lack clear knowledge of what is
expected in their job
Role Conflict - CORRECT ANSWER✔✔When demands from different sources are incompatible
Emotional Labor - CORRECT ANSWER✔✔Regulating emotions to meet job demands
Burnout - CORRECT ANSWER✔✔Extreme state of psychological strain from prolonged exposure
tochronic job stressors that exceed an individuals' ability to cope
Work Withdrawal - CORRECT ANSWER✔✔Actions to withdraw from work but maintain ties to
the organization
Job Withdrawal - CORRECT ANSWER✔✔Actions to sever ties from work role and the
organization
Achievement striving - CORRECT ANSWER✔✔Part of Type A Behavior that involves tendency to
be active and work hard to achieve goals
Time urgency - CORRECT ANSWER✔✔Part of Type A Behavior that involves pressure from lack
of time
What are 5 different concepts of Job Attitudes? - CORRECT ANSWER✔✔1.Job satisfaction
2.Organizational commitment
3.Job involvement
4.Employee engagement
5.Affect/mood/emotions
