AIS 260 Final Exam 2025 With 100%
Correct Answers
Which data types are typically found in the sales department? - CORRECT ANSWER✔✔Sales
report data, potential customer data, commission data, and customer support data.
Which data types are typically found in the finance department? - CORRECT
ANSWER✔✔Investment data, monetary data, reporting data.
If you were thinking about a washing machine as a system which of the following represents the
feedback? - CORRECT ANSWER✔✔The light indicating that the washer is off balance and has
stopped.
What uses techniques that create models indicating the best decision to make or course of
action to take? - CORRECT ANSWER✔✔Prescriptive analytics
If you were thinking about a movie theater, which of the following represents the process? -
CORRECT ANSWER✔✔The movie DVD (or flash drive or whatever), the electricity that powers
the system, and the operator's button presses on the controls
Feedback is information that returns to its original transmitter and modifies the transmitter's
actions. What would the original transmitter include? - CORRECT ANSWER✔✔Input, transform,
output
If you were thinking about an oven as a system which of the following represents the output? -
CORRECT ANSWER✔✔The cooked food.
,Your boss, Penny Dirks, has asked you to analyze the airline industry using Porter's three generic
strategies. Which of the following companies are using a focused strategy? - CORRECT
ANSWER✔✔Sky Taxi - a rent by the hour personal plane service.
MIS can be an important enabler of business success and innovation. Which of the below
statements is accurate when referring to MIS? - CORRECT ANSWER✔✔MIS is a valuable tool
that can leverage the talents of people who know how to use and manage it effectively.
In a SWOT analysis, which of the following could you discover as potential inner weaknesses
(harmful)? - CORRECT ANSWER✔✔Damaged reputation
When a company is the first to market with a competitive advantage, this is called a first-mover
advantage. All of the following companies were first-movers except ____________. - CORRECT
ANSWER✔✔Microsoft - Bing Search Engine.
Which of the following is not considered a category within the support value activities in a value
chain analysis? - CORRECT ANSWER✔✔Outbound logistics
Which of the following represents procurement as part of the support value activities in a value
chain analysis? - CORRECT ANSWER✔✔Purchases inputs such as raw materials, resources,
equipment, and supplies
What helps an organization identify its customers across applications? - CORRECT
ANSWER✔✔CRM reporting technologies
Most business processes are cross-functional or cross-departmental processes that span the
entire organization. Which of the below does not represent a cross-functional business process?
- CORRECT ANSWER✔✔Processing payroll
Which of the following is an organizational result from an effective and efficient supply chain
management system? - CORRECT ANSWER✔✔All of these
, Which of the following processes focuses on the entire customer order process and operates
across functional departments? - CORRECT ANSWER✔✔Order to delivery process
Key performance indicators are the metrics a company uses to evaluate progress toward critical
success factors. Which of the following represents a key performance indicator? - CORRECT
ANSWER✔✔Percentage of help desk calls answered in the first minute
Cory Randle is an MIS manager for an international consulting firm. Cory travels to different
European countries where he implements news response tracking systems. Some of the metrics
he uses to track the performance of his system include tracking the response time it takes to
respond to Twitter posts mentioning the news station, as well as the speed and accuracy of
content posted on numerous websites and social media sites. What type of metrics is Cory using
to measure his system? - CORRECT ANSWER✔✔Efficiency metrics
According to Fast Company magazine, chief automation officer is a new executive level we
might see created over the next decade. Which of the following includes the roles and
responsibilities of this officer? - CORRECT ANSWER✔✔Determines if a person or business
process can be replaced by a robot or software
Recently, 150 of the Fortune 500 companies added this position to their list of senior executives.
- CORRECT ANSWER✔✔Chief privacy officer (CPO)
What are dynamic, nonroutine, long-term business processes such as financial planning,
expansion strategies, and stakeholder interactions? - CORRECT ANSWER✔✔Strategic business
processes
What is the business process model that ensures the process is fully and clearly understood
before the details of a process solution are decided upon? - CORRECT ANSWER✔✔To-Be
process model
Correct Answers
Which data types are typically found in the sales department? - CORRECT ANSWER✔✔Sales
report data, potential customer data, commission data, and customer support data.
Which data types are typically found in the finance department? - CORRECT
ANSWER✔✔Investment data, monetary data, reporting data.
If you were thinking about a washing machine as a system which of the following represents the
feedback? - CORRECT ANSWER✔✔The light indicating that the washer is off balance and has
stopped.
What uses techniques that create models indicating the best decision to make or course of
action to take? - CORRECT ANSWER✔✔Prescriptive analytics
If you were thinking about a movie theater, which of the following represents the process? -
CORRECT ANSWER✔✔The movie DVD (or flash drive or whatever), the electricity that powers
the system, and the operator's button presses on the controls
Feedback is information that returns to its original transmitter and modifies the transmitter's
actions. What would the original transmitter include? - CORRECT ANSWER✔✔Input, transform,
output
If you were thinking about an oven as a system which of the following represents the output? -
CORRECT ANSWER✔✔The cooked food.
,Your boss, Penny Dirks, has asked you to analyze the airline industry using Porter's three generic
strategies. Which of the following companies are using a focused strategy? - CORRECT
ANSWER✔✔Sky Taxi - a rent by the hour personal plane service.
MIS can be an important enabler of business success and innovation. Which of the below
statements is accurate when referring to MIS? - CORRECT ANSWER✔✔MIS is a valuable tool
that can leverage the talents of people who know how to use and manage it effectively.
In a SWOT analysis, which of the following could you discover as potential inner weaknesses
(harmful)? - CORRECT ANSWER✔✔Damaged reputation
When a company is the first to market with a competitive advantage, this is called a first-mover
advantage. All of the following companies were first-movers except ____________. - CORRECT
ANSWER✔✔Microsoft - Bing Search Engine.
Which of the following is not considered a category within the support value activities in a value
chain analysis? - CORRECT ANSWER✔✔Outbound logistics
Which of the following represents procurement as part of the support value activities in a value
chain analysis? - CORRECT ANSWER✔✔Purchases inputs such as raw materials, resources,
equipment, and supplies
What helps an organization identify its customers across applications? - CORRECT
ANSWER✔✔CRM reporting technologies
Most business processes are cross-functional or cross-departmental processes that span the
entire organization. Which of the below does not represent a cross-functional business process?
- CORRECT ANSWER✔✔Processing payroll
Which of the following is an organizational result from an effective and efficient supply chain
management system? - CORRECT ANSWER✔✔All of these
, Which of the following processes focuses on the entire customer order process and operates
across functional departments? - CORRECT ANSWER✔✔Order to delivery process
Key performance indicators are the metrics a company uses to evaluate progress toward critical
success factors. Which of the following represents a key performance indicator? - CORRECT
ANSWER✔✔Percentage of help desk calls answered in the first minute
Cory Randle is an MIS manager for an international consulting firm. Cory travels to different
European countries where he implements news response tracking systems. Some of the metrics
he uses to track the performance of his system include tracking the response time it takes to
respond to Twitter posts mentioning the news station, as well as the speed and accuracy of
content posted on numerous websites and social media sites. What type of metrics is Cory using
to measure his system? - CORRECT ANSWER✔✔Efficiency metrics
According to Fast Company magazine, chief automation officer is a new executive level we
might see created over the next decade. Which of the following includes the roles and
responsibilities of this officer? - CORRECT ANSWER✔✔Determines if a person or business
process can be replaced by a robot or software
Recently, 150 of the Fortune 500 companies added this position to their list of senior executives.
- CORRECT ANSWER✔✔Chief privacy officer (CPO)
What are dynamic, nonroutine, long-term business processes such as financial planning,
expansion strategies, and stakeholder interactions? - CORRECT ANSWER✔✔Strategic business
processes
What is the business process model that ensures the process is fully and clearly understood
before the details of a process solution are decided upon? - CORRECT ANSWER✔✔To-Be
process model
