WITH ALL CORRECT ANSWERS
What term is used to describe problems that are fuzzy and complex without any cut-
and-dried solutions? - Answer-Unstructured
What term is used to describe intuitive interactive displays of information, including
dials, gauges, and traffic lights that indicate the status of an item or the state of a
performance metric compared with a goal or target value? - Answer-Executive
Dashboard
Which of the following is NOT a focus area for a team responsible for the data
governance of a company's information assets? - Answer-Data Accuracy
In the case study of the University of Arizona's Degree Search application, "assessing a
new major" was described as using what type of scenario to make a decision? -
Answer-What-if
Business metrics that assess the execution of critical business activities are known as: -
Answer-Key performance indicators
In the "Data-Driven Decisions at Nestlé" video case study, Nestlé's Digital Acceleration
Team training program focuses on developing skills in all of the following business
issues, except: - Answer-Validating
Often presented visually on an executive dashboard, what type of report focuses
attention on business processes whose performance falls outside of the tolerance
ranges defined a KPI (Key Performance Indicator) metric? - Answer-Exception
In the Ruby Tuesday case study, which of the following terms was proposed as a
possible action that could be taken to fairly compare the total number of items sold
across regions? - Answer-Normalizing the data for the number of outlets
Which of the following is NOT a reason some US companies are moving their call
center operations back to the US? - Answer-High cost of international
telecommunications
Which of the following terms refer to the use of digital technologies that enable
organizations or individuals who are geographically dispersed to collaboratively plan,