assessment Exam UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
Lee and Jordan are co-workers who joke around at work. Lee has invited Jordan for dinner
with Lee's family at their home. Jordan says something funny, but slightly inappropriate, and
is intently observing the reaction of everyone in Lee's family in order to determine what kind
of humor is acceptable in Lee's home.Which of the 4 primary challenges to communication
does Jordan's behaviors address? - CORRECT ANSWER Effective communication
requires significant intellectual and psychological resources
Peyton works part time at a local software company and attends classes full time at a
university. In order to stay connected, Peyton communicates with colleagues, classmates,
family, and friends using multiple social media websites, email, and texts every day. Peyton
often feels overwhelmed by the volume of communication she encounters. Which of the 4
primary challenges to communication does this scenario demonstrate? - CORRECT
ANSWER We over-rely on digitally mediated communication
Juanita is an instructor for a communication class at a state university. At the beginning of the
first class, she goes over her expectations and explains that she expects everyone to be on
time and participate and that part of their final grade is based on participation. She notices a
look of concern on a couple of students' faces, and she wonders if they just don't like the idea
of being on time, participating, or something else. The two students, who have come from a
different school environment that never encouraged in-class participation are worried that
their grades will suffer due to their shyness. Which of the 4 primary challenges to
communication does this scenario demonstrate? - CORRECT ANSWER Intercultural
understanding can be difficult
Blake, who has just graduated from college, is looking for a job. Blake emails the same cover
letter and résumé to about 20 different companies but does not receive any replies. Blake
concludes that this is because those companies do not recognize good talent.Which concept
below explains Blake's conclusion? - CORRECT ANSWER Self-serving bias
Which example represents a complete and successful communication in the linear model? -
CORRECT ANSWER You recognize the team logo on a garment worn by someone
you encounter in public.
, What is an example of the transactional model of communication? - CORRECT
ANSWER You saw someone smile at you to indicate they like the team jersey that you
are wearing.
John opens his mailbox and finds a letter from a friend. John is on his way to an appointment
so he places the letter on a table so he can read it when he returns home. Which phase of the
linear model of communication is being illustrated in the scenario? - CORRECT
ANSWER Perceiving
Two friends go to a baseball game. They spend the entire game talking instead of watching
the game. They enjoy their conversation and do not notice the score of the game and do not
realize that their team lost the game.Which principle of perception is illustrated in this
scenario? - CORRECT ANSWER Selective attention
A college student is searching the Internet for sources for a research project and comes across
a website that does not support their thesis so the student immediately dismisses the website
as something not worth reading.Which stage of perception is illustrated in this scenario? -
CORRECT ANSWER Selection
Joe sees Blake coming out of the synagogue. Joe wonders if Blake is Jewish.Which method
of organizing stimuli is illustrated in this scenario? - CORRECT ANSWER Proximity
A person looks at a picture of a receptionist smiling widely behind a hotel reception desk and
only sees the smiling receptionist and not the blurred plaques of hotel information behind the
receptionist.Which principle of organization explains this? - CORRECT
ANSWER Figure
A small business owner has been invited by a former professor to visit a class for small-
business entrepreneurs, and give a presentation to educate students about business
networking. He asks the professor for information about the students in the class, such as the
number of students, and what ideas they have for their own businesses so he can develop the
right message to best benefit the class.Which step is the business owner implementing in the
plan for effective self-presentation, according to Waldeck, Kearney, and Plax? - CORRECT
ANSWER Creating a strategy