NUR3066C health assessment exam 1, module 1 Questions
With Complete Solutions
1.) providing false assurance Correct Answers promising
something that may not be true
use responses that acknowledge the feeling and opens the door
for more communication
10. Using "why" questions Correct Answers makes the
interviewer sound judgmental
the client must provide reasoning behind their actions
2.) giving unwanted advice Correct Answers avoid advice
based on personal opinion because it is inappropriate
never use: "If i were you.."
3.) using authority Correct Answers diminishing the client's
concerns and cutting off communication
"your nurse always knows best"
4.) using avoidance language Correct Answers euphemisms
when discussing unpleasant topics
"passed on" instead of died
the best way to deal with these frightening or uncomfortable
topics is to use DIRECT language
5 types of nonverbal behaviors Correct Answers 1. Vocal
cues- pitch, tone, quality of voice, including moaning, crying,
and groaning
2. Action cues: posture, facial expression, gestures
,3. Object cues: clothing, jewelry, hair styles
4. Personal space: interpersonal transactions and care of
belongings (around 4 feet is optimal personal space, too much
personal space can come off as distant)
5. Touch: Involves use of personal space and action
5.) distancing Correct Answers the use of impersonal speech
to put space between a threat and self
"there is a lump in the left breast"
6. Using professional jargon Correct Answers adjust
vocabulary to ensure understanding without sounding
condescending
jargon can lead to misinterpretation
7.) using leading or biased questions Correct Answers "you
don't smoke do you?"
implies that one answer is better than the other
8. Talking too much Correct Answers listen more than you
talk
helpfulness is not associated with verbal productivity
9.) interrupting Correct Answers signals impatience or
boredom
not being a good listener
, A: assessment Correct Answers what do I think the issues is?
how sever the problem is? a professional conclusion based on
your knowledge
vitals
advantages of the EHR Correct Answers Time savings
Increased care coordination
Reduced risk
More efficiency
Less unnecessary tests
Better research
More secure than paper health record
Assessing Health Literacy Correct Answers ask standardized
questions: what is the last grade level you completed? do you
have any limitations in learning?
can give specific assessment tools
B: Background Correct Answers state the pertinent medical
history to this moment's problem
admitting diagnosis, when admitted
barriers to therapeutic communication Correct Answers 1.)
providing false assurance
2.) giving unwanted advice
3.) using authority
4.) avoidance language
5.) engaging in distancing
6.) using professional jargon
With Complete Solutions
1.) providing false assurance Correct Answers promising
something that may not be true
use responses that acknowledge the feeling and opens the door
for more communication
10. Using "why" questions Correct Answers makes the
interviewer sound judgmental
the client must provide reasoning behind their actions
2.) giving unwanted advice Correct Answers avoid advice
based on personal opinion because it is inappropriate
never use: "If i were you.."
3.) using authority Correct Answers diminishing the client's
concerns and cutting off communication
"your nurse always knows best"
4.) using avoidance language Correct Answers euphemisms
when discussing unpleasant topics
"passed on" instead of died
the best way to deal with these frightening or uncomfortable
topics is to use DIRECT language
5 types of nonverbal behaviors Correct Answers 1. Vocal
cues- pitch, tone, quality of voice, including moaning, crying,
and groaning
2. Action cues: posture, facial expression, gestures
,3. Object cues: clothing, jewelry, hair styles
4. Personal space: interpersonal transactions and care of
belongings (around 4 feet is optimal personal space, too much
personal space can come off as distant)
5. Touch: Involves use of personal space and action
5.) distancing Correct Answers the use of impersonal speech
to put space between a threat and self
"there is a lump in the left breast"
6. Using professional jargon Correct Answers adjust
vocabulary to ensure understanding without sounding
condescending
jargon can lead to misinterpretation
7.) using leading or biased questions Correct Answers "you
don't smoke do you?"
implies that one answer is better than the other
8. Talking too much Correct Answers listen more than you
talk
helpfulness is not associated with verbal productivity
9.) interrupting Correct Answers signals impatience or
boredom
not being a good listener
, A: assessment Correct Answers what do I think the issues is?
how sever the problem is? a professional conclusion based on
your knowledge
vitals
advantages of the EHR Correct Answers Time savings
Increased care coordination
Reduced risk
More efficiency
Less unnecessary tests
Better research
More secure than paper health record
Assessing Health Literacy Correct Answers ask standardized
questions: what is the last grade level you completed? do you
have any limitations in learning?
can give specific assessment tools
B: Background Correct Answers state the pertinent medical
history to this moment's problem
admitting diagnosis, when admitted
barriers to therapeutic communication Correct Answers 1.)
providing false assurance
2.) giving unwanted advice
3.) using authority
4.) avoidance language
5.) engaging in distancing
6.) using professional jargon
