HIMT 2267 EXAM TEST BANK QUESTIONS & CORRECT
ANSWERS A+ GRADE PASS
capitation - CORRECT ANSWER >>>reimbursement system under which provider is paid specific
amount of money to look after all the healthcare needs of a given population; reimbursement
based on so much "per head"
tribal knowledge - CORRECT ANSWER >>>there are early warning cues about conflict, change,
and opportunity
total system - CORRECT ANSWER >>>work per se, the workers, the clients, the internal and
external mandates and requirements, and the interaction of the public-at-large with the
organization
open system - CORRECT ANSWER >>>the organization receives inputs from its environment,
acts on them and is acted on by them, and produces outputs such as goods and services
classical organizational theory - CORRECT ANSWER >>>provides manager with examination of
its characteristics and components through a typology of organization; analysis of its clientele
network, and review of its life cycle
Taylor, Barth and Gantt - CORRECT ANSWER >>>made scientific study of workers, machines, and
the workplace originating modern industrial practices of standardization of parts, uniformity of
work methods, and the assembly line
Gilbreth's - CORRECT ANSWER >>>developed a classification system, thank to Taylor, for
fundamental motions to facilitate the study of work methods; developed a promotion plan
based on employee's work with behavioral science
1|Page
,Hawthorne Effect - CORRECT ANSWER >>>positive change in productivity, reduction of conflict
and the like are attributed to the increase in human interaction as much as they are to
streamlining the work and introducing efficiency measures
behavioral science and human relations - CORRECT ANSWER >>>emphasize the worker's social
and psychological needs and stress group dynamics, psychology, and sociology
structuralism - CORRECT ANSWER >>>given particular attention to line and staff relationships,
authority structure, the decision-making process, and the effect of organizational life on the
individual worker
management process school - CORRECT ANSWER >>>the work of the chief executive and those
in leadership-authority roles
Henri Fayol - CORRECT ANSWER >>>credited with having developed the concept of the
functions of the manager
Quantitative or Operations Research Approach - CORRECT ANSWER >>>problem solving and
decision making with the aid of math models and the use of probability and statistical inference
characterize this approach to management; aka management science school
Systems Approach - CORRECT ANSWER >>>each school of management thought tends to
emphasize one major feature of organization; this ties them all together
Scientific management - CORRECT ANSWER >>>focuses on work
human relations and behavioralism - CORRECT ANSWER >>>stress the worker and
workermanager relationship
2|Page
, structuralism - CORRECT ANSWER >>>emphasizes organizational design
management process theory - CORRECT ANSWER >>>focuses on the function of the manager
management science theory - CORRECT ANSWER >>>adds computer technology to the scientific
approach
the organization or formal institution - CORRECT ANSWER >>>is considered an entity that lives
in a specific environment and has essential parts that are interdependent
system - CORRECT ANSWER >>>an assemblage or combination of things or pats forming a
complex or unitary whole -a set of interaction units
4 basic components of systems approach - CORRECT ANSWER >>>inputs, throughputs or
processes, outputs, and feedback
inputs - CORRECT ANSWER >>>the elements the system must accept because they are imposed
by outside forces; raw materials processed to produce some object or service; ex) deadlines,
priorities, or conflicting pressures, goodwill and general support
systemic review of inputs - CORRECT ANSWER >>>characteristics of the clients (average length
of stay, diagnostic categories, payment status), legal and accrediting agency requirements
(federal Medicare provisions, institutional licensure, certification of practitioners ), federal and
state laws concerning employment (collective bargaining legislation, the occupational safety and
health act, workers comp, civil rights act), and multiple goals (patient care, teaching, research)
outputs - CORRECT ANSWER >>>goods and services that the organization must produce;
maintenance of licensure and accreditation status, compliance w/ special federal programs
concerning quality assurance, provisions of acute care for medical, surgical, obstetrics, and
3|Page
ANSWERS A+ GRADE PASS
capitation - CORRECT ANSWER >>>reimbursement system under which provider is paid specific
amount of money to look after all the healthcare needs of a given population; reimbursement
based on so much "per head"
tribal knowledge - CORRECT ANSWER >>>there are early warning cues about conflict, change,
and opportunity
total system - CORRECT ANSWER >>>work per se, the workers, the clients, the internal and
external mandates and requirements, and the interaction of the public-at-large with the
organization
open system - CORRECT ANSWER >>>the organization receives inputs from its environment,
acts on them and is acted on by them, and produces outputs such as goods and services
classical organizational theory - CORRECT ANSWER >>>provides manager with examination of
its characteristics and components through a typology of organization; analysis of its clientele
network, and review of its life cycle
Taylor, Barth and Gantt - CORRECT ANSWER >>>made scientific study of workers, machines, and
the workplace originating modern industrial practices of standardization of parts, uniformity of
work methods, and the assembly line
Gilbreth's - CORRECT ANSWER >>>developed a classification system, thank to Taylor, for
fundamental motions to facilitate the study of work methods; developed a promotion plan
based on employee's work with behavioral science
1|Page
,Hawthorne Effect - CORRECT ANSWER >>>positive change in productivity, reduction of conflict
and the like are attributed to the increase in human interaction as much as they are to
streamlining the work and introducing efficiency measures
behavioral science and human relations - CORRECT ANSWER >>>emphasize the worker's social
and psychological needs and stress group dynamics, psychology, and sociology
structuralism - CORRECT ANSWER >>>given particular attention to line and staff relationships,
authority structure, the decision-making process, and the effect of organizational life on the
individual worker
management process school - CORRECT ANSWER >>>the work of the chief executive and those
in leadership-authority roles
Henri Fayol - CORRECT ANSWER >>>credited with having developed the concept of the
functions of the manager
Quantitative or Operations Research Approach - CORRECT ANSWER >>>problem solving and
decision making with the aid of math models and the use of probability and statistical inference
characterize this approach to management; aka management science school
Systems Approach - CORRECT ANSWER >>>each school of management thought tends to
emphasize one major feature of organization; this ties them all together
Scientific management - CORRECT ANSWER >>>focuses on work
human relations and behavioralism - CORRECT ANSWER >>>stress the worker and
workermanager relationship
2|Page
, structuralism - CORRECT ANSWER >>>emphasizes organizational design
management process theory - CORRECT ANSWER >>>focuses on the function of the manager
management science theory - CORRECT ANSWER >>>adds computer technology to the scientific
approach
the organization or formal institution - CORRECT ANSWER >>>is considered an entity that lives
in a specific environment and has essential parts that are interdependent
system - CORRECT ANSWER >>>an assemblage or combination of things or pats forming a
complex or unitary whole -a set of interaction units
4 basic components of systems approach - CORRECT ANSWER >>>inputs, throughputs or
processes, outputs, and feedback
inputs - CORRECT ANSWER >>>the elements the system must accept because they are imposed
by outside forces; raw materials processed to produce some object or service; ex) deadlines,
priorities, or conflicting pressures, goodwill and general support
systemic review of inputs - CORRECT ANSWER >>>characteristics of the clients (average length
of stay, diagnostic categories, payment status), legal and accrediting agency requirements
(federal Medicare provisions, institutional licensure, certification of practitioners ), federal and
state laws concerning employment (collective bargaining legislation, the occupational safety and
health act, workers comp, civil rights act), and multiple goals (patient care, teaching, research)
outputs - CORRECT ANSWER >>>goods and services that the organization must produce;
maintenance of licensure and accreditation status, compliance w/ special federal programs
concerning quality assurance, provisions of acute care for medical, surgical, obstetrics, and
3|Page
