Tips
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,Chapter 1 what is organizational behavior?
1. Defi ne organizational behavior (OB).
Organizational behavior investigates the impact that individuals, groups, and structure
have on behavior within organizations (with the goal) to improve an organization’s
effectiveness.
To understand, explain, predict.
Change (improve) human behavior as it occurs in the organizational context.
Organizational Goals direct behavior of individuals and groups within an organization.
Organizational behavior helps to understand how goals are:
Set
communicated
integrated
reinforced
achieved
Who’s in the world of work?
Worker: an individual who contributes to the accomplishment of work goals
manager: someone who ensures that other people contribute towards the
organizational goal. He achieves goals through other people.
Four different management activities:
1. planning
2. organizing
3. leading
4. controlling
Management skills
1. technical skills ability to apply specialized knowledge or expertise.
2. people skills the ability to work with, understand and motivate other people,
both individually and in groups.
3. conceptual skills the mental ability to analyze and diagnose complex situations.
,Effective versus successful managerial activities
1. traditional management
2. communication
3. Human resources management
4. Networking
Organization: a consciously coordinated social unit, composed of two or more people
that functions on a relatively continuous basis to achieve a common goal or set of goals.
, Skills to get things done.
communicator
broker
mentor
motivator
visionary
leader
Micro OB
behaviors of individuals.
o what motivates them?
o How do they develop perceptions of their workplace and how do these
perceptions influence their behavior?
Meso OB
The behaviors of people working together in teams or groups.
o What mic of skills among team members increases team performance?
Macro OB
The behaviors of entire organizations and its impact on lower levels of analysis.
o What type of culture is optimal for performance?