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California Alarm Company Qualified Manager Practice Exam – Set 1
1. Which California law primarily regulates alarm companies and their employees?
A. Penal Code
B. Civil Code
C. Business & Professions Code, Chapter 11.5
D. Health & Safety Code
Rationale: The California Alarm Company Act, under Business & Professions Code
Chapter 11.5, governs alarm companies, including licensing requirements and
qualifications for managers.
2. A Qualified Manager (QM) must have which of the following?
A. Only technical skills
B. Both managerial and technical knowledge of alarm systems
C. Sales experience only
D. Security guard license
Rationale: A QM must demonstrate both technical expertise in alarm systems and the
ability to manage company operations per state regulations.
3. How often must a California alarm company license be renewed?
A. Every year
B. Every two years
C. Every three years
D. Every five years
Rationale: California alarm company licenses require renewal every two years to
maintain compliance.
4. Which document outlines the responsibilities of a Qualified Manager?
A. Company Policy Manual
B. California Code of Regulations (CCR) Title 16, Division 8
C. Employee Handbook
D. Alarm System Installation Manual
Rationale: The CCR Title 16, Division 8 provides detailed regulations defining QM
responsibilities for compliance and operational oversight.
5. Before installing an alarm system, a technician must:
A. Begin installation immediately
B. Obtain written permission from the property owner
C. Notify local police
D. Submit a system design to the state
, Rationale: California law requires written authorization from the property owner before
any alarm system installation.
6. What is the minimum age for an alarm company employee to work as a Qualified
Manager?
A. 18
B. 21
C. 25
D. 30
Rationale: A Qualified Manager must be at least 21 years old per state licensing
requirements.
7. An alarm company must notify the Bureau of Security and Investigative Services
(BSIS) within how many days of a QM change?
A. 5 days
B. 10 days
C. 30 days
D. 60 days
Rationale: BSIS requires written notification within 30 days when a company changes
its Qualified Manager.
8. Which of the following is NOT required for QM licensure?
A. Criminal background check
B. Work experience verification
C. College degree
D. Passing an exam
Rationale: While experience and passing the state exam are required, a college degree is
not necessary to become a QM.
9. California regulations require alarm companies to maintain records for how many
years?
A. 1 year
B. 2 years
C. 3 years
D. 5 years
Rationale: CCR Title 16 requires maintaining installation, service, and monitoring
records for at least three years.
10. A false alarm is defined as:
A. Any alarm caused by weather
B. An alarm signal to law enforcement without actual emergency
C. Alarm testing by the company
D. Malfunctioning due to power outage
Rationale: False alarms are signals to law enforcement without a legitimate emergency,
which can result in fines.
11. Who is responsible for ensuring that employees comply with state alarm
regulations?
A. Qualified Manager
B. Individual technicians
C. Customers
D. Local police
, Rationale: The QM oversees compliance with all state laws for company operations and
employee conduct.
12. Which type of alarm system requires a permit from the local government?
A. Silent alarm
B. Fire alarm in a private home
C. Burglar alarm connected to law enforcement
D. Personal medical alert
Rationale: Burglar or security alarms that notify law enforcement often require a local
permit before operation.
13. Alarm company advertisements must be:
A. Creative and catchy
B. Truthful and not misleading
C. Approved by the QM only
D. Published in a newspaper
Rationale: California law prohibits misleading or false advertising for alarm companies.
14. A QM must complete continuing education every:
A. 6 months
B. 1 year
C. 2 years
D. 5 years
Rationale: To maintain licensure, continuing education is required biennially to stay
current with laws and technology.
15. What action must a QM take if an employee is convicted of a crime?
A. Ignore it
B. Report only if requested
C. Notify BSIS immediately
D. Terminate the employee immediately
Rationale: California law requires the QM to report criminal convictions affecting
employee eligibility to BSIS.
16. Which system is designed to detect smoke or fire?
A. Fire alarm system
B. Burglar alarm system
C. Medical alert system
D. Access control system
Rationale: Fire alarm systems are specifically designed to detect smoke or fire hazards
and alert occupants.
17. Who can perform alarm system inspections in California?
A. Any technician
B. Licensed Qualified Manager or under QM supervision
C. Property owner
D. Local police
Rationale: Only a licensed QM or personnel supervised by the QM can legally perform
inspections per CCR Title 16.
18. An alarm company can be disciplined for:
A. Installing alarms
, B. Repeated false alarms causing law enforcement response
C. Offering discounts
D. Providing customer training
Rationale: Repeated false alarms or non-compliance can result in fines, license
suspension, or revocation.
19. Which of the following describes a “central station”?
A. Police headquarters
B. Fire department
C. Facility that monitors alarms for multiple clients
D. Residential security office
Rationale: A central station receives and monitors alarm signals from client installations.
20. Alarm signals must be transmitted using:
A. Only cellular service
B. Only landline
C. Approved, reliable transmission method
D. Internet exclusively
Rationale: Transmission methods must meet reliability standards approved by the state
to ensure alarm signals reach responders.
21. What should a QM do if a system malfunctions during a test?
A. Ignore it
B. Correct the problem before activation
C. Notify police immediately
D. Disconnect the system
Rationale: Proper procedures require resolving malfunctions to prevent false alarms and
ensure system reliability.
22. Which of the following is required for employee background checks?
A. Credit score
B. Criminal history and fingerprinting
C. Driving record only
D. Personal references
Rationale: California requires criminal history checks and fingerprinting for alarm
company employees.
23. Alarm system design plans must be:
A. Destroyed after installation
B. Kept at the local fire station
C. Maintained in company records for at least 3 years
D. Sent to the police
Rationale: Design plans are part of the required documentation and must be kept for
regulatory review.
24. A QM is responsible for:
A. Installing alarms personally
B. Ensuring company compliance with laws and regulations
C. Writing software for alarms
D. Police monitoring