GRIFFIN HILL CERTIFICATION EXAM
2025 QUESTIONS AND ANSWERS
During the Case Open, we qualify the suspect for which of the following? (Select all that apply.)
- ANS Interest
Which of the following are plays in the Case Open Routine? (Select all that apply.)
Benefit
Service Levels and Pricing
Proof
Rapport
Positioning
Schedule the Next Event (or Permission)
Feature - ANS Benefit
proof
Rapport
Positioning
Schedule next event
Which of the following Rapport Plays is the most effective way of building rapport?
Hello Ms. Smith, I am Sarah Stoddard with XYZ Corporation. I met you at the Chamber of
Commerce meeting.
1
Page
Mr. Clemens, it's Doug Jackson. I read your article in the Harvard Business Review.
@COPYRIGHT SIRJOEL 2025/2026
, Hello, my name is Sarah James with Johnson Consulting— you might have heard of us.
Mr. Jones, I am Doug Smith with Acme Corporation. Lydia Adams suggested I meet with you. -
ANS Mr. Jones, I am Doug Smith with Acme Corporation. Lydia Adams suggested I meet with
you.
Which of the following are principles of the Rapport Play?
Execute with confidence.
Make a connection.
Stake a claim.
Keep it short. - ANS Execute with confidence
Make a connection
Keep it short
Which of the following are purposes of the Positioning Play? (Select all that apply.)
Stake a claim
Occupy a location
Establish your role
Tell a suspect what you do - ANS Stake a claim
Occupy a location
Establish your role
Tell a suspect what you do
True or false: The Positioning Play should be narrow and focused on a niche market. -
ANS False
Which of the plays in the Case Open transitions the focus on the self-interest of the suspect?
Benefit
2
Proof
Page
@COPYRIGHT SIRJOEL 2025/2026
2025 QUESTIONS AND ANSWERS
During the Case Open, we qualify the suspect for which of the following? (Select all that apply.)
- ANS Interest
Which of the following are plays in the Case Open Routine? (Select all that apply.)
Benefit
Service Levels and Pricing
Proof
Rapport
Positioning
Schedule the Next Event (or Permission)
Feature - ANS Benefit
proof
Rapport
Positioning
Schedule next event
Which of the following Rapport Plays is the most effective way of building rapport?
Hello Ms. Smith, I am Sarah Stoddard with XYZ Corporation. I met you at the Chamber of
Commerce meeting.
1
Page
Mr. Clemens, it's Doug Jackson. I read your article in the Harvard Business Review.
@COPYRIGHT SIRJOEL 2025/2026
, Hello, my name is Sarah James with Johnson Consulting— you might have heard of us.
Mr. Jones, I am Doug Smith with Acme Corporation. Lydia Adams suggested I meet with you. -
ANS Mr. Jones, I am Doug Smith with Acme Corporation. Lydia Adams suggested I meet with
you.
Which of the following are principles of the Rapport Play?
Execute with confidence.
Make a connection.
Stake a claim.
Keep it short. - ANS Execute with confidence
Make a connection
Keep it short
Which of the following are purposes of the Positioning Play? (Select all that apply.)
Stake a claim
Occupy a location
Establish your role
Tell a suspect what you do - ANS Stake a claim
Occupy a location
Establish your role
Tell a suspect what you do
True or false: The Positioning Play should be narrow and focused on a niche market. -
ANS False
Which of the plays in the Case Open transitions the focus on the self-interest of the suspect?
Benefit
2
Proof
Page
@COPYRIGHT SIRJOEL 2025/2026
