CAPSTONE HRM 6698 EXAM 2025
QUESTIONS AND ANSWERS
Strategic Management - ANS the processes and activities used to formulate HR objectives,
practices, and policies to meet the short and long-range organizational needs and
opportunities, to guide and lead the change process and to evaluate HR's contributions to
organizational effectiveness.
Workforce Planning and Employment - ANS the process of planning, developing,
implementing, administering and performing ongoing evaluation of recruiting, hiring,
orientation and organizational exit, to ensure that the workforce will meet the organization's
goals and objectives.
Human Resource Development - ANS the processes of ensuring that the skills, knowledge,
abilities, and performance of the workforce meet current and future organizational and
individual needs through developing, implementing and evaluating activities and programs
addressing employee training and development, change and performance management and
the unique needs of particular employee groups.
Compensation and Benefits - ANS the processes of analyzing, developing, implementing,
administering, and performing ongoing evaluation of a total compensation and benefits system
for all employee groups consistent with human resource management goals.
Employee and Labor Relations - ANS the processes of analyzing, developing, implementing,
administering and performing ongoing evaluation of the workplace relationship between
employer and employee (including collective bargaining process and union relationships), in
1
order to maintain effective relationships and working conditions that balance the employer's
Page
needs with the employees' rights in support of the organizations strategic objectives.
@COPYRIGHT SIRJOEL 2025/2026
, Occupational Health, Safety and Security - ANS The processes of analyzing, developing,
implementing, administering and performing ongoing evaluation of programs, practices and
services to promote the physical and mental well-being of individuals in the workplace and to
protect individuals and the workplace from unsafe acts, unsafe working conditions and
violence.
What is the study of employee relations? - ANS Managing the relationship of employees with
the organization and each other
What aspects of the workplace are impacted by employee relations? - ANS -Organizational
Culture
-Conflict resolutions and workplace investigations
-Employee discipline and engagement
What are the core concepts of employee relations? - ANS Fairness and consistency, effective
communication; documentation
Organizational culture consists of - ANS Shared values and assumptions of. how members
will behave
Organizational benefits of engaged employees? - ANS Loyalty
Motivation
Improved organizational performance
What is the relationship between employee engagement and satisfaction? -
ANS Engagement is about being interested in the work; satisfaction is about being happy in
the job
2
Which factors impact employee engagement and productivity? - ANS Teamwork, trust, and
Page
information sharing
@COPYRIGHT SIRJOEL 2025/2026
QUESTIONS AND ANSWERS
Strategic Management - ANS the processes and activities used to formulate HR objectives,
practices, and policies to meet the short and long-range organizational needs and
opportunities, to guide and lead the change process and to evaluate HR's contributions to
organizational effectiveness.
Workforce Planning and Employment - ANS the process of planning, developing,
implementing, administering and performing ongoing evaluation of recruiting, hiring,
orientation and organizational exit, to ensure that the workforce will meet the organization's
goals and objectives.
Human Resource Development - ANS the processes of ensuring that the skills, knowledge,
abilities, and performance of the workforce meet current and future organizational and
individual needs through developing, implementing and evaluating activities and programs
addressing employee training and development, change and performance management and
the unique needs of particular employee groups.
Compensation and Benefits - ANS the processes of analyzing, developing, implementing,
administering, and performing ongoing evaluation of a total compensation and benefits system
for all employee groups consistent with human resource management goals.
Employee and Labor Relations - ANS the processes of analyzing, developing, implementing,
administering and performing ongoing evaluation of the workplace relationship between
employer and employee (including collective bargaining process and union relationships), in
1
order to maintain effective relationships and working conditions that balance the employer's
Page
needs with the employees' rights in support of the organizations strategic objectives.
@COPYRIGHT SIRJOEL 2025/2026
, Occupational Health, Safety and Security - ANS The processes of analyzing, developing,
implementing, administering and performing ongoing evaluation of programs, practices and
services to promote the physical and mental well-being of individuals in the workplace and to
protect individuals and the workplace from unsafe acts, unsafe working conditions and
violence.
What is the study of employee relations? - ANS Managing the relationship of employees with
the organization and each other
What aspects of the workplace are impacted by employee relations? - ANS -Organizational
Culture
-Conflict resolutions and workplace investigations
-Employee discipline and engagement
What are the core concepts of employee relations? - ANS Fairness and consistency, effective
communication; documentation
Organizational culture consists of - ANS Shared values and assumptions of. how members
will behave
Organizational benefits of engaged employees? - ANS Loyalty
Motivation
Improved organizational performance
What is the relationship between employee engagement and satisfaction? -
ANS Engagement is about being interested in the work; satisfaction is about being happy in
the job
2
Which factors impact employee engagement and productivity? - ANS Teamwork, trust, and
Page
information sharing
@COPYRIGHT SIRJOEL 2025/2026
