T WELF T H EDIT ION
OPER AT IONS
M A NAGEMEN T
Sustainability and Supply Chain Management
JAY HEIZER | BARRY RENDER | CHUCK MUNSON
, O P E R AT I O N S
MANAGEMENT
Sustainability and Supply Chain Management
A01_HEIZ0422_12_SE_FM.indd i 29/12/15 4:08
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561590_MILL_MICRO_FM_ppi-xxvi.indd 2 24/11/14 5:26
, TWELFTH EDITION
O P E R AT I O N S
MANAGEMENT
Sustainability and Supply Chain Management
J AY
HEIZER
Jesse H. Jones Professor of Business Administration
Texas Lutheran University
B A R RY
RENDER
Charles Harwood Professor of Operations Management
Graduate School of Business
Rollins College
C H U C K
MUNSON
Professor of Operations Management
Carson College of Business
Washington State University
Boston Columbus Indianapolis New York San Francisco
Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto
Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo
A01_HEIZ0422_12_SE_FM.indd iii 29/12/15 4:08
OPER AT IONS
M A NAGEMEN T
Sustainability and Supply Chain Management
JAY HEIZER | BARRY RENDER | CHUCK MUNSON
, O P E R AT I O N S
MANAGEMENT
Sustainability and Supply Chain Management
A01_HEIZ0422_12_SE_FM.indd i 29/12/15 4:08
, This page intentionally left blank
561590_MILL_MICRO_FM_ppi-xxvi.indd 2 24/11/14 5:26
, TWELFTH EDITION
O P E R AT I O N S
MANAGEMENT
Sustainability and Supply Chain Management
J AY
HEIZER
Jesse H. Jones Professor of Business Administration
Texas Lutheran University
B A R RY
RENDER
Charles Harwood Professor of Operations Management
Graduate School of Business
Rollins College
C H U C K
MUNSON
Professor of Operations Management
Carson College of Business
Washington State University
Boston Columbus Indianapolis New York San Francisco
Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto
Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo
A01_HEIZ0422_12_SE_FM.indd iii 29/12/15 4:08
