INTRODUCTION TO COMMUNICATION
- C464 PRE-ASSESSMENT EXAM 2025
QUESTIONS AND ANSWERS
Lee and Jordan are co-workers who joke around at work. Lee has invited Jordan for dinner with
Lee's family at their home. Jordan says something funny, but slightly inappropriate, and is
intently observing the reaction of everyone in Lee's family in order to determine what kind of
humor is acceptable in Lee's home.Which of the 4 primary challenges to communication does
Jordan's behaviors address? - ANS Effective communication requires significant intellectual
and psychological resources
Peyton works part time at a local software company and attends classes full time at a
university. In order to stay connected, Peyton communicates with colleagues, classmates,
family, and friends using multiple social media websites, email, and texts every day. Peyton
often feels overwhelmed by the volume of communication she encounters. Which of the 4
primary challenges to communication does this scenario demonstrate? - ANS We over-rely
1
Page
on digitally mediated communication
@COPYRIGHT SIRJOEL 2025/2026
, Juanita is an instructor for a communication class at a state university. At the beginning of the
first class, she goes over her expectations and explains that she expects everyone to be on time
and participate and that part of their final grade is based on participation. She notices a look of
concern on a couple of students' faces, and she wonders if they just don't like the idea of being
on time, participating, or something else. The two students, who have come from a different
school environment that never encouraged in-class participation are worried that their grades
will suffer due to their shyness. Which of the 4 primary challenges to communication does this
scenario demonstrate? - ANS Intercultural understanding can be difficult
Blake, who has just graduated from college, is looking for a job. Blake emails the same cover
letter and résumé to about 20 different companies but does not receive any replies. Blake
concludes that this is because those companies do not recognize good talent.Which concept
below explains Blake's conclusion? - ANS Self-serving bias
Which example represents a complete and successful communication in the linear model? -
ANS You recognize the team logo on a garment worn by someone you encounter in public.
2
Page
@COPYRIGHT SIRJOEL 2025/2026
, What is an example of the transactional model of communication? - ANS You saw someone
smile at you to indicate they like the team jersey that you are wearing.
John opens his mailbox and finds a letter from a friend. John is on his way to an appointment so
he places the letter on a table so he can read it when he returns home. Which phase of the
linear model of communication is being illustrated in the scenario? - ANS Perceiving
Two friends go to a baseball game. They spend the entire game talking instead of watching the
game. They enjoy their conversation and do not notice the score of the game and do not realize
that their team lost the game.Which principle of perception is illustrated in this scenario? -
ANS Selective attention
A college student is searching the Internet for sources for a research project and comes across a
website that does not support their thesis so the student immediately dismisses the website as
something not worth reading.Which stage of perception is illustrated in this scenario? -
ANS Selection
Joe sees Blake coming out of the synagogue. Joe wonders if Blake is Jewish.Which method of
3
Page
organizing stimuli is illustrated in this scenario? - ANS Proximity
@COPYRIGHT SIRJOEL 2025/2026
- C464 PRE-ASSESSMENT EXAM 2025
QUESTIONS AND ANSWERS
Lee and Jordan are co-workers who joke around at work. Lee has invited Jordan for dinner with
Lee's family at their home. Jordan says something funny, but slightly inappropriate, and is
intently observing the reaction of everyone in Lee's family in order to determine what kind of
humor is acceptable in Lee's home.Which of the 4 primary challenges to communication does
Jordan's behaviors address? - ANS Effective communication requires significant intellectual
and psychological resources
Peyton works part time at a local software company and attends classes full time at a
university. In order to stay connected, Peyton communicates with colleagues, classmates,
family, and friends using multiple social media websites, email, and texts every day. Peyton
often feels overwhelmed by the volume of communication she encounters. Which of the 4
primary challenges to communication does this scenario demonstrate? - ANS We over-rely
1
Page
on digitally mediated communication
@COPYRIGHT SIRJOEL 2025/2026
, Juanita is an instructor for a communication class at a state university. At the beginning of the
first class, she goes over her expectations and explains that she expects everyone to be on time
and participate and that part of their final grade is based on participation. She notices a look of
concern on a couple of students' faces, and she wonders if they just don't like the idea of being
on time, participating, or something else. The two students, who have come from a different
school environment that never encouraged in-class participation are worried that their grades
will suffer due to their shyness. Which of the 4 primary challenges to communication does this
scenario demonstrate? - ANS Intercultural understanding can be difficult
Blake, who has just graduated from college, is looking for a job. Blake emails the same cover
letter and résumé to about 20 different companies but does not receive any replies. Blake
concludes that this is because those companies do not recognize good talent.Which concept
below explains Blake's conclusion? - ANS Self-serving bias
Which example represents a complete and successful communication in the linear model? -
ANS You recognize the team logo on a garment worn by someone you encounter in public.
2
Page
@COPYRIGHT SIRJOEL 2025/2026
, What is an example of the transactional model of communication? - ANS You saw someone
smile at you to indicate they like the team jersey that you are wearing.
John opens his mailbox and finds a letter from a friend. John is on his way to an appointment so
he places the letter on a table so he can read it when he returns home. Which phase of the
linear model of communication is being illustrated in the scenario? - ANS Perceiving
Two friends go to a baseball game. They spend the entire game talking instead of watching the
game. They enjoy their conversation and do not notice the score of the game and do not realize
that their team lost the game.Which principle of perception is illustrated in this scenario? -
ANS Selective attention
A college student is searching the Internet for sources for a research project and comes across a
website that does not support their thesis so the student immediately dismisses the website as
something not worth reading.Which stage of perception is illustrated in this scenario? -
ANS Selection
Joe sees Blake coming out of the synagogue. Joe wonders if Blake is Jewish.Which method of
3
Page
organizing stimuli is illustrated in this scenario? - ANS Proximity
@COPYRIGHT SIRJOEL 2025/2026
