TCOLE Telecommunicator Module Practice
Questions and Answers Verified A+
The license of a person who fails to comply with legislative continuing education requirements may be
suspended up to __________________ days for first-time noncompliance? (1.1.7) - Answer 90 DAYS
The title of Chapter 223 of Title 37 Texas Administrative Code is __________________. (1.1.2) - Answer
ENFORCEMENT
Which of the following are trending topics for training in 2019? (1.3.7) - Answer Critical Incident Training
Active Shooter/Attack Situations
Mental Health and Wellness
An occurrence of damage resulting from an extraordinary natural or man-made cause is a(n)
__________________. (1.2.2) - Answer Emergency
Actions that are taken to ensure standards and procedures are upheld in order to deliver services that
meet performance requirements are part of this performance standard process. (1.3.1) - Answer
QUALITY ASSURANCE
Which of the following persons processes incoming calls by analyzing, prioritizing, and disseminating
information to aid in the safety of the public and responders? (1.2.5) - Answer Public Safety Call Taker
The entity responsible for receiving and processing 9-1-1 calls directly from the 9-1-1 Control Office is
the __________________. (1.2.4) - Answer Primary PSAP
Before a law enforcement agency may appoint a licensee as a telecommunicator, the agency head must
obtain which of the following? (1.1.6) - Answer Licensee consent to view employment records
Copy of the licensee Personal Status Report (PSR)
Computerized Criminal History from TCIC and NCIC
, The PSAP to which a call would normally be routed is the __________________. (1.2.4) - Answer
SERVING PSAP
According to Texas Administrative Code Section 218, telecommunicators will complete at least 20 hours
of continuing education per __________________ year(s). (1.1.4) - Answer two
The Commission shall issue a license to an applicant who possess: (1.1.3) - Answer High school diploma
An applicant who has never been convicted of an offense above a Class __________________
misdemeanor within the last ten years shall be issued a license by the Commission? - Answer CLASS B
An officer decides to separate from her employing agency. Within seven days of the separation, the
agency must submit which form to the Commission? - Answer Form F5
Which of these would be considered a continuing education training course according to the
Commission? - Answer Training developed by the Commission
Training in excess of basic licensing courses
Training consistent with assigned duties
According to §218.3 (b), telecommunicators shall be provided with a continuing education program at
least once every __________________ month training unit. - Answer 24
An off-duty officer in the neighboring town was found guilty of murder. As a licensee who has
committed a felony and will be imprisoned, how long will the Commission suspend his license? - Answer
Immediate revocation until revocation is negated
A licensee who has failed to complete the legislatively required continuing education for a second time
may have their license suspended for how long? - Answer 180 days
If a licensee commits a felony and is placed on community supervision, how long could the Commission
suspend their license? - Answer 30 years
Questions and Answers Verified A+
The license of a person who fails to comply with legislative continuing education requirements may be
suspended up to __________________ days for first-time noncompliance? (1.1.7) - Answer 90 DAYS
The title of Chapter 223 of Title 37 Texas Administrative Code is __________________. (1.1.2) - Answer
ENFORCEMENT
Which of the following are trending topics for training in 2019? (1.3.7) - Answer Critical Incident Training
Active Shooter/Attack Situations
Mental Health and Wellness
An occurrence of damage resulting from an extraordinary natural or man-made cause is a(n)
__________________. (1.2.2) - Answer Emergency
Actions that are taken to ensure standards and procedures are upheld in order to deliver services that
meet performance requirements are part of this performance standard process. (1.3.1) - Answer
QUALITY ASSURANCE
Which of the following persons processes incoming calls by analyzing, prioritizing, and disseminating
information to aid in the safety of the public and responders? (1.2.5) - Answer Public Safety Call Taker
The entity responsible for receiving and processing 9-1-1 calls directly from the 9-1-1 Control Office is
the __________________. (1.2.4) - Answer Primary PSAP
Before a law enforcement agency may appoint a licensee as a telecommunicator, the agency head must
obtain which of the following? (1.1.6) - Answer Licensee consent to view employment records
Copy of the licensee Personal Status Report (PSR)
Computerized Criminal History from TCIC and NCIC
, The PSAP to which a call would normally be routed is the __________________. (1.2.4) - Answer
SERVING PSAP
According to Texas Administrative Code Section 218, telecommunicators will complete at least 20 hours
of continuing education per __________________ year(s). (1.1.4) - Answer two
The Commission shall issue a license to an applicant who possess: (1.1.3) - Answer High school diploma
An applicant who has never been convicted of an offense above a Class __________________
misdemeanor within the last ten years shall be issued a license by the Commission? - Answer CLASS B
An officer decides to separate from her employing agency. Within seven days of the separation, the
agency must submit which form to the Commission? - Answer Form F5
Which of these would be considered a continuing education training course according to the
Commission? - Answer Training developed by the Commission
Training in excess of basic licensing courses
Training consistent with assigned duties
According to §218.3 (b), telecommunicators shall be provided with a continuing education program at
least once every __________________ month training unit. - Answer 24
An off-duty officer in the neighboring town was found guilty of murder. As a licensee who has
committed a felony and will be imprisoned, how long will the Commission suspend his license? - Answer
Immediate revocation until revocation is negated
A licensee who has failed to complete the legislatively required continuing education for a second time
may have their license suspended for how long? - Answer 180 days
If a licensee commits a felony and is placed on community supervision, how long could the Commission
suspend their license? - Answer 30 years
