QUESTIONS AND ANSWERS LATEST 2025-2026
EXAM UPDATE | EXCELLENCY ALL THE WAY
homeostasis - Answer-equilibrium
self-disclosure - Answer-sharing information with another person to
establish or enhance relationships
Intrinsic reward - Answer-When we communicate based on the simple
reward of communicating.
Performing social rituals - Answer-a purpose of communication that is
done because of tradition.
ex:shaking hands
Expressing feelings - Answer-a purpose of communication that is done
to get an emotion across.
Informing - Answer-a purpose of communication that is used to provide
information
expressing imagination - Answer-purpose of communication to display
creativity and imagination.
, Negotiation - Answer-process of using a win-win strategy to arrive at a
solution that doesn't force either side to settle
compromise - Answer-an accommodation in which both sides make
concessions (win-lose win-lose approach)
open ended question - Answer-prepared question that allows for
discussion in the interviewing process. Who What When Where Why &
How
Introduction - Answer-contains the main points of a speech and the
thesis and purpose
Inductive reasoning - Answer-begins with the facts then make a general
conclusion. Specific to general.
deductive reasoning - Answer-begins with a general observation moves
to a specific conclusion. General to specific
Pseudolistening - Answer-pretending to listen
Selective listening - Answer-a listening style in which the receiver
responds only to messages that interest him or her
, topical speech format - Answer-topic specific, has one big main point,
supported by subpoints
chronological format - Answer-presented in the order which things
happened (in order of time)
spatial format - Answer-general to specific organized by how things are
related in space (proximity, nearness)
problem-solution format - Answer-presents a problem then offers
solutions
accommodation - Answer-negotiation strategy in which differences are
minimized, smoothed over, or suppressed (lose-win approach)
acronym - Answer-a word formed from the initial letter of each of the
major parts of the compound term.
ex: A.I.D.S.
active listening - Answer-a listening role in which the listener
participates and shares in the communication process by guiding the
speaker towards common interests
adjourn - Answer-the final action of the group, to close a meeting