, TESTBANK for The Phlebotomy Textbook 4th
Edition Susan King Strasinger
Notes
1- The file is chapter after chapter.
2- We have shown you few pages sample.
3- The file contains all Appendix and Excel sheet
if it exists.
4- We have all what you need, we make update
at every time. There are many new editions
waiting you.
5- If you think you purchased the wrong file You
can contact us at every time, we can replace it
with true one.
Our email:
,Chapter 1: Phlebotomy and the Health-care Field
Multiple Choice
1. Phlebotomy is defined as:
A. the collection of blood specimens.
B. a technique for performing venipuncture.
C. an incision into a vein.
D. the practice of “bloodletting.”
ANS: C
KEY: Topic: Phlebotomy general
DIF: Level 1
Learning Objective: 1.2
2. Duties of a phlebotomist include all of the following except:
A. transporting specimens.
B. interacting with hospital personnel.
C. transporting patients.
D. processing specimens.
ANS: C
KEY: Topic: Phlebotomy general
DIF: Level 1
Learning Objective: 1.1
3. The specimen collected by a phlebotomist is:
A. amniotic fluid.
B. cerebrospinal fluid.
C. synovial fluid.
D. blood.
ANS: D
KEY: Topic: Phlebotomy general
DIF: Level 1
Learning Objective: 1.9
Copyright © 2019 by F. A. Davis Company
,4. A phlebotomist who is teaching members of the nursing service how to correctly perform
phlebotomy is participating in:
A. accreditation.
B. certification.
C. cross-training.
D. both A and C.
ANS: C
KEY: Topic: Phlebotomy general
DIF: Level 2
Learning Objective: 1.1
5. The goal of patient-focused care is to:
A. facilitate collection of acceptable blood specimens.
B. increase the efficiency of personnel.
C. provide additional phlebotomy training.
D. increase the number of personnel on the nursing unit.
ANS: B
KEY: Topic: Phlebotomy work settings
DIF: Level 1
Learning Objective: 1.1
6. The health-care setting in which most phlebotomists are employed is:
A. blood donor center.
B. physician office laboratory.
C. reference laboratory.
D. hospital.
ANS: D
KEY: Topic: Phlebotomy work settings
DIF: Level 1
Learning Objective: 1.12
7. A phlebotomist working in a laboratory that has decentralized the phlebotomy department may
be required to:
A. work primarily on a patient-care unit.
B. transport patients from a hospital unit to the laboratory.
C. perform point-of-care testing.
Copyright © 2019 by F. A. Davis Company
,D. both A and C.
ANS: D
KEY: Topic: Phlebotomy work settings
DIF: Level 2
Learning Objective: 1.1
8. Additional duties a phlebotomist may perform due to decentralization include all of the
following except:
A. performing an electrocardiogram.
B. measuring a patient’s blood pressure.
C. collecting arterial blood specimens.
D. performing patient coding and billing procedures.
ANS: D
KEY: Topic: Phlebotomy work settings
DIF: Level 2
Learning Objective: 1.1
9. A laboratory that performs highly specialized laboratory testing is a:
A. reference laboratory.
B. physician’s office.
C. wellness clinic.
D. long-term care facility.
ANS: A
KEY: Topic: Phlebotomy work settings
DIF: Level 2
Learning Objective: 1.12
10. All of the following are components of communication except:
A. body language.
B. verbal skills.
C. technical skills.
D. listening skills.
ANS: C
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.4
Copyright © 2019 by F. A. Davis Company
,11. Before placing a call on hold, a phlebotomist should:
A. record the caller’s name.
B. check to see if it is an emergency.
C. transfer the call to the phlebotomy supervisor.
D. tell the caller his or her name.
ANS: B
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.7
12. A phlebotomist who takes an examination offered by a professional phlebotomy organization
is seeking:
A. certification.
B. registration.
C. accreditation.
D. licensure.
ANS: A
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.2
13. A phlebotomist who is authorized to place the initials “PBT(ASCP)” after his or her name
has been:
A. licensed.
B. accredited.
C. registered.
D. certified.
ANS: D
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.2
14. When communicating with a patient who is hearing impaired, it is important to:
A. use medical terminology.
Copyright © 2019 by F. A. Davis Company
,B. look directly at the patient and speak clearly.
C. locate a family member.
D. perform the procedure without talking.
ANS: B
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.3
15. The most important characteristic to ensure job security and advancement in phlebotomy is:
A. speaking slowly and clearly.
B. flexibility.
C. smiling.
D. speaking a second language.
ANS: B
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.2
16. All of the following organizations provide a phlebotomist certification examination except:
A. American Society of Clinical Pathology (ASCP).
B. American Medical Technologists (AMT).
C. American Society of Phlebotomy Technicians (ASPT).
D. The Joint Commission (TJC).
ANS: D
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.2
17. A competent professional demeanor is shown by:
A. neatness and cleanliness.
B. courtesy and cheerfulness.
C. pleasantness.
D. all of the above.
ANS: D
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Copyright © 2019 by F. A. Davis Company
,Learning Objective: 1.2
18. A patient calls the laboratory to schedule an appointment for a chest x-ray. The phlebotomist
should:
A. record the patient’s name and phone number.
B. tell the patient to call radiology.
C. put the call on hold and call radiology.
D. give the caller radiology’s number and transfer the call.
ANS: D
KEY: Topic: Phlebotomist characteristics
DIF: Level 2
Learning Objective: 1.7
19. The hospital department that performs computerized axial tomography is:
A. physical therapy.
B. radiology.
C. nuclear medicine.
D. cardiovascular testing.
ANS: B
KEY: Topic: Healthcare organization
DIF: Level 1
Learning Objective: 1.11
20. The department of the hospital that performs electrocardiograms (ECGs) and stress tests is:
A. respiratory therapy.
B. radiology.
C. electrocardiography.
D. pharmacy.
ANS: C
KEY: Topic: Healthcare organization
DIF: Level 1
Learning Objective: 1.11
21. The department of the hospital that treats breathing disorders is:
A. nuclear medicine.
Copyright © 2019 by F. A. Davis Company
,B. physical therapy.
C. occupational therapy.
D. respiratory therapy.
ANS: D
KEY: Topic: Healthcare organization
DIF: Level 1
Learning Objective: 1.11
22. The physical therapy department specializes in:
A. treating with water, heat, and exercise.
B. performing arterial blood gases.
C. dispensing medications and drugs.
D. performing biopsies.
ANS: A
KEY: Topic: Healthcare organization
DIF: Level 1
Learning Objective: 1.11
24. The hospital department that uses radionucleotides in diagnosing and treating disease is:
A. radiation therapy.
B. nuclear medicine.
C. pharmacy.
D. electroencephalography.
ANS: B
KEY: Topic: Healthcare organization
DIF: Level 1
Learning Objective: 1.11
25. The department of the hospital that is the consultant on drug therapy is:
A. radiology.
B. physical therapy.
C. electrocardiography.
D. pharmacy.
ANS: D
KEY: Topic: Healthcare organization
DIF: Level 1
Copyright © 2019 by F. A. Davis Company
, Learning Objective: 1.11
26. The health-care professional who provides rehabilitating activities for patients with physical
and mental disabilities is a(an):
A. oncologist.
B. occupational therapist.
C. respiratory therapist.
D. nuclear medicine therapist.
ANS: B
KEY: Topic: Healthcare organization
DIF: Level 1
Learning Objective: 1.11
27. Phlebotomists should observe radiation precautions in all of the following departments
except:
A. physical therapy.
B. nuclear medicine.
C. radiation therapy.
D. diagnostic imaging.
ANS: A
KEY: Topic: Healthcare organization
DIF: Level 2
Learning Objective: 1.11
28. In which of the following patient care areas would the phlebotomist encounter the youngest
patient?
A. Pediatrics.
B. Dialysis unit.
C. Nursery.
D. Neonatal nursery.
ANS: D
KEY: Topic: Healthcare organization
DIF: Level 2
Learning Objective: 1.11
Copyright © 2019 by F. A. Davis Company
Edition Susan King Strasinger
Notes
1- The file is chapter after chapter.
2- We have shown you few pages sample.
3- The file contains all Appendix and Excel sheet
if it exists.
4- We have all what you need, we make update
at every time. There are many new editions
waiting you.
5- If you think you purchased the wrong file You
can contact us at every time, we can replace it
with true one.
Our email:
,Chapter 1: Phlebotomy and the Health-care Field
Multiple Choice
1. Phlebotomy is defined as:
A. the collection of blood specimens.
B. a technique for performing venipuncture.
C. an incision into a vein.
D. the practice of “bloodletting.”
ANS: C
KEY: Topic: Phlebotomy general
DIF: Level 1
Learning Objective: 1.2
2. Duties of a phlebotomist include all of the following except:
A. transporting specimens.
B. interacting with hospital personnel.
C. transporting patients.
D. processing specimens.
ANS: C
KEY: Topic: Phlebotomy general
DIF: Level 1
Learning Objective: 1.1
3. The specimen collected by a phlebotomist is:
A. amniotic fluid.
B. cerebrospinal fluid.
C. synovial fluid.
D. blood.
ANS: D
KEY: Topic: Phlebotomy general
DIF: Level 1
Learning Objective: 1.9
Copyright © 2019 by F. A. Davis Company
,4. A phlebotomist who is teaching members of the nursing service how to correctly perform
phlebotomy is participating in:
A. accreditation.
B. certification.
C. cross-training.
D. both A and C.
ANS: C
KEY: Topic: Phlebotomy general
DIF: Level 2
Learning Objective: 1.1
5. The goal of patient-focused care is to:
A. facilitate collection of acceptable blood specimens.
B. increase the efficiency of personnel.
C. provide additional phlebotomy training.
D. increase the number of personnel on the nursing unit.
ANS: B
KEY: Topic: Phlebotomy work settings
DIF: Level 1
Learning Objective: 1.1
6. The health-care setting in which most phlebotomists are employed is:
A. blood donor center.
B. physician office laboratory.
C. reference laboratory.
D. hospital.
ANS: D
KEY: Topic: Phlebotomy work settings
DIF: Level 1
Learning Objective: 1.12
7. A phlebotomist working in a laboratory that has decentralized the phlebotomy department may
be required to:
A. work primarily on a patient-care unit.
B. transport patients from a hospital unit to the laboratory.
C. perform point-of-care testing.
Copyright © 2019 by F. A. Davis Company
,D. both A and C.
ANS: D
KEY: Topic: Phlebotomy work settings
DIF: Level 2
Learning Objective: 1.1
8. Additional duties a phlebotomist may perform due to decentralization include all of the
following except:
A. performing an electrocardiogram.
B. measuring a patient’s blood pressure.
C. collecting arterial blood specimens.
D. performing patient coding and billing procedures.
ANS: D
KEY: Topic: Phlebotomy work settings
DIF: Level 2
Learning Objective: 1.1
9. A laboratory that performs highly specialized laboratory testing is a:
A. reference laboratory.
B. physician’s office.
C. wellness clinic.
D. long-term care facility.
ANS: A
KEY: Topic: Phlebotomy work settings
DIF: Level 2
Learning Objective: 1.12
10. All of the following are components of communication except:
A. body language.
B. verbal skills.
C. technical skills.
D. listening skills.
ANS: C
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.4
Copyright © 2019 by F. A. Davis Company
,11. Before placing a call on hold, a phlebotomist should:
A. record the caller’s name.
B. check to see if it is an emergency.
C. transfer the call to the phlebotomy supervisor.
D. tell the caller his or her name.
ANS: B
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.7
12. A phlebotomist who takes an examination offered by a professional phlebotomy organization
is seeking:
A. certification.
B. registration.
C. accreditation.
D. licensure.
ANS: A
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.2
13. A phlebotomist who is authorized to place the initials “PBT(ASCP)” after his or her name
has been:
A. licensed.
B. accredited.
C. registered.
D. certified.
ANS: D
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.2
14. When communicating with a patient who is hearing impaired, it is important to:
A. use medical terminology.
Copyright © 2019 by F. A. Davis Company
,B. look directly at the patient and speak clearly.
C. locate a family member.
D. perform the procedure without talking.
ANS: B
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.3
15. The most important characteristic to ensure job security and advancement in phlebotomy is:
A. speaking slowly and clearly.
B. flexibility.
C. smiling.
D. speaking a second language.
ANS: B
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.2
16. All of the following organizations provide a phlebotomist certification examination except:
A. American Society of Clinical Pathology (ASCP).
B. American Medical Technologists (AMT).
C. American Society of Phlebotomy Technicians (ASPT).
D. The Joint Commission (TJC).
ANS: D
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.2
17. A competent professional demeanor is shown by:
A. neatness and cleanliness.
B. courtesy and cheerfulness.
C. pleasantness.
D. all of the above.
ANS: D
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Copyright © 2019 by F. A. Davis Company
,Learning Objective: 1.2
18. A patient calls the laboratory to schedule an appointment for a chest x-ray. The phlebotomist
should:
A. record the patient’s name and phone number.
B. tell the patient to call radiology.
C. put the call on hold and call radiology.
D. give the caller radiology’s number and transfer the call.
ANS: D
KEY: Topic: Phlebotomist characteristics
DIF: Level 2
Learning Objective: 1.7
19. The hospital department that performs computerized axial tomography is:
A. physical therapy.
B. radiology.
C. nuclear medicine.
D. cardiovascular testing.
ANS: B
KEY: Topic: Healthcare organization
DIF: Level 1
Learning Objective: 1.11
20. The department of the hospital that performs electrocardiograms (ECGs) and stress tests is:
A. respiratory therapy.
B. radiology.
C. electrocardiography.
D. pharmacy.
ANS: C
KEY: Topic: Healthcare organization
DIF: Level 1
Learning Objective: 1.11
21. The department of the hospital that treats breathing disorders is:
A. nuclear medicine.
Copyright © 2019 by F. A. Davis Company
,B. physical therapy.
C. occupational therapy.
D. respiratory therapy.
ANS: D
KEY: Topic: Healthcare organization
DIF: Level 1
Learning Objective: 1.11
22. The physical therapy department specializes in:
A. treating with water, heat, and exercise.
B. performing arterial blood gases.
C. dispensing medications and drugs.
D. performing biopsies.
ANS: A
KEY: Topic: Healthcare organization
DIF: Level 1
Learning Objective: 1.11
24. The hospital department that uses radionucleotides in diagnosing and treating disease is:
A. radiation therapy.
B. nuclear medicine.
C. pharmacy.
D. electroencephalography.
ANS: B
KEY: Topic: Healthcare organization
DIF: Level 1
Learning Objective: 1.11
25. The department of the hospital that is the consultant on drug therapy is:
A. radiology.
B. physical therapy.
C. electrocardiography.
D. pharmacy.
ANS: D
KEY: Topic: Healthcare organization
DIF: Level 1
Copyright © 2019 by F. A. Davis Company
, Learning Objective: 1.11
26. The health-care professional who provides rehabilitating activities for patients with physical
and mental disabilities is a(an):
A. oncologist.
B. occupational therapist.
C. respiratory therapist.
D. nuclear medicine therapist.
ANS: B
KEY: Topic: Healthcare organization
DIF: Level 1
Learning Objective: 1.11
27. Phlebotomists should observe radiation precautions in all of the following departments
except:
A. physical therapy.
B. nuclear medicine.
C. radiation therapy.
D. diagnostic imaging.
ANS: A
KEY: Topic: Healthcare organization
DIF: Level 2
Learning Objective: 1.11
28. In which of the following patient care areas would the phlebotomist encounter the youngest
patient?
A. Pediatrics.
B. Dialysis unit.
C. Nursery.
D. Neonatal nursery.
ANS: D
KEY: Topic: Healthcare organization
DIF: Level 2
Learning Objective: 1.11
Copyright © 2019 by F. A. Davis Company
