NAHQ Prac ce CPHQ Ques ons and answers RATED A+
2025/2026 WITH COMPLETE SOLUTION NEW!!
2025/2026 MOQ
1- In evalua ng "long wai ng mes," a healthcare quality professional best demonstrates
components related to staffing, methods, measures, materials, and equipment u lizing
A.
a run chart.
B.
a histogram.
C.
a pie chart.
D.
an Ishikawa diagram. - Answers EXPLANATIONS:
A. Run charts are used to track data over me.
B. Histograms and bar charts are used to show distribu on.
C. Pie charts are used to compare parts of a whole.
D. An Ishikawa (cause and effect) diagram helps to analyze poten al causes.
2- Which of the following are the primary reasons for developing drug formularies?
A.
manage pharmacy costs, promote pa ent safety
B.
reduce medica on errors, educate physicians
C.
encourage the appropriate use of medica ons, educate physicians
D.
,decrease food and drug interac ons, promote pa ent safety - Answers EXPLANATIONS:
A. A drug formulary is an approved list of medica ons, clinical indica ons, and doses that helps
manage pharmacy costs and pa ent safety.
B. Reduced medica on errors may result from having a drug formulary, but is not the primary
reason for having one. It is also not intended to educate physicians.
C. A formulary may encourage the appropriate use of medica ons, but it is not intended to
educate physicians.
D. A formulary is intended to promote pa ent safety, but the primary purpose is not intended to
decrease food and drug interac ons.
3- Management using quality improvement principles should emphasize the importance of
A.
staff orienta on.
B.
customers' expecta ons.
C.
quarterly sta s cal reports.
D.
team selec on. - Answers EXPLANATIONS:
A. Staff orienta on is only one component of quality improvement principles.
B. The basis of quality improvement is knowing what the customer needs and wants.
C. Quarterly sta s cal reports are only one component of quality improvement principles.
D. Team selec on is only one component of quality improvement principles.
4- Quality improvement teams are beneficial because they
A.
improve managerial control.
,B.
promote compe on and pride among members.
C.
maximize exper se and perspec ves.
D.
authorize solu ons to problems. - Answers EXPLANATIONS:
A. Quality improvement teams do not affect managerial control.
B. Promo ng compe on is not a func on of quality improvement teams.
C. A diverse team, including members with different experience and backgrounds, provides a
broader knowledge base and outcomes.
D. Authorizing solu ons to problems is a func on of management.
5- Which of the following is an essen al component in a performance improvement report?
A.
governing body approval
B.
data analysis and display
C.
individual performance review
D.
team composi on and aBendance - Answers EXPLANATIONS:
A. The governing body is accountable for the performance improvement program, but their
approval is not a component of a performance improvement report.
B. The report has no value without having the data displayed and analyzed.
C. An individual performance review is not an essen al part of a performance improvement
report.
, D. Team composi on and aBendance are not usually included in a performance improvement
report.
6- Which of the following is the primary goal of risk management?
A.
Iden fy and manage risks to promote pa ent safety.
B.
Maintain an effec ve incident repor ng system.
C.
Perform failure mode and effects analyses.
D.
Eliminate financial loss associated with legal ac ons. - Answers EXPLANATIONS:
A. Improving pa ent safety is the primary goal of risk management.
B. Incident repor ng is a tool that may be used in risk management, but is not the primary goal.
C. A failure mode and effects analysis is a proac ve method used to help iden fy problems.
D. Risk management programs help protect an organiza on from financial loss, but it is not the
primary goal.
7-
7- The rela onship between pa ent sa sfac on and hours per pa ent day on a medical unit
was found to be (r = 0.60, p < 0.05). What is the correla on between these two values?
A.
0.05
B.
0.36
C.
0.55
2025/2026 WITH COMPLETE SOLUTION NEW!!
2025/2026 MOQ
1- In evalua ng "long wai ng mes," a healthcare quality professional best demonstrates
components related to staffing, methods, measures, materials, and equipment u lizing
A.
a run chart.
B.
a histogram.
C.
a pie chart.
D.
an Ishikawa diagram. - Answers EXPLANATIONS:
A. Run charts are used to track data over me.
B. Histograms and bar charts are used to show distribu on.
C. Pie charts are used to compare parts of a whole.
D. An Ishikawa (cause and effect) diagram helps to analyze poten al causes.
2- Which of the following are the primary reasons for developing drug formularies?
A.
manage pharmacy costs, promote pa ent safety
B.
reduce medica on errors, educate physicians
C.
encourage the appropriate use of medica ons, educate physicians
D.
,decrease food and drug interac ons, promote pa ent safety - Answers EXPLANATIONS:
A. A drug formulary is an approved list of medica ons, clinical indica ons, and doses that helps
manage pharmacy costs and pa ent safety.
B. Reduced medica on errors may result from having a drug formulary, but is not the primary
reason for having one. It is also not intended to educate physicians.
C. A formulary may encourage the appropriate use of medica ons, but it is not intended to
educate physicians.
D. A formulary is intended to promote pa ent safety, but the primary purpose is not intended to
decrease food and drug interac ons.
3- Management using quality improvement principles should emphasize the importance of
A.
staff orienta on.
B.
customers' expecta ons.
C.
quarterly sta s cal reports.
D.
team selec on. - Answers EXPLANATIONS:
A. Staff orienta on is only one component of quality improvement principles.
B. The basis of quality improvement is knowing what the customer needs and wants.
C. Quarterly sta s cal reports are only one component of quality improvement principles.
D. Team selec on is only one component of quality improvement principles.
4- Quality improvement teams are beneficial because they
A.
improve managerial control.
,B.
promote compe on and pride among members.
C.
maximize exper se and perspec ves.
D.
authorize solu ons to problems. - Answers EXPLANATIONS:
A. Quality improvement teams do not affect managerial control.
B. Promo ng compe on is not a func on of quality improvement teams.
C. A diverse team, including members with different experience and backgrounds, provides a
broader knowledge base and outcomes.
D. Authorizing solu ons to problems is a func on of management.
5- Which of the following is an essen al component in a performance improvement report?
A.
governing body approval
B.
data analysis and display
C.
individual performance review
D.
team composi on and aBendance - Answers EXPLANATIONS:
A. The governing body is accountable for the performance improvement program, but their
approval is not a component of a performance improvement report.
B. The report has no value without having the data displayed and analyzed.
C. An individual performance review is not an essen al part of a performance improvement
report.
, D. Team composi on and aBendance are not usually included in a performance improvement
report.
6- Which of the following is the primary goal of risk management?
A.
Iden fy and manage risks to promote pa ent safety.
B.
Maintain an effec ve incident repor ng system.
C.
Perform failure mode and effects analyses.
D.
Eliminate financial loss associated with legal ac ons. - Answers EXPLANATIONS:
A. Improving pa ent safety is the primary goal of risk management.
B. Incident repor ng is a tool that may be used in risk management, but is not the primary goal.
C. A failure mode and effects analysis is a proac ve method used to help iden fy problems.
D. Risk management programs help protect an organiza on from financial loss, but it is not the
primary goal.
7-
7- The rela onship between pa ent sa sfac on and hours per pa ent day on a medical unit
was found to be (r = 0.60, p < 0.05). What is the correla on between these two values?
A.
0.05
B.
0.36
C.
0.55
