Interview Q&A; – AML/KYC Roles (SPE & SME)
1. SPE – Senior Process Executive
Q1: What is Customer Due Diligence (CDD)?
Customer Due Diligence is the process of verifying a customer’s identity and assessing the risk they
pose before establishing a business relationship. It includes collecting KYC documents,
understanding the customer’s source of funds, nature of business, and ensuring the client is not on
any sanctions or PEP list.
Q2: What steps do you follow when reviewing a new client onboarding request?
1. Collect and validate KYC documents (PAN, Aadhaar, business proof, etc.) 2. Verify identity and
address using public databases or internal systems 3. Check against sanctions lists (OFAC, UN,
EU) and PEP databases 4. Assess the client’s risk profile 5. Escalate any discrepancies or red flags
6. Approve or recommend further due diligence if required
Q3: What would you do if you find a mismatch in client documentation?
Raise a discrepancy case, request additional or corrected documents from the front-office team or
client, and put the onboarding on hold. If it's a potential red flag, escalate it to the SME or
Compliance.
Q4: What do you understand by sanctions screening?
Sanctions screening is the process of checking whether a client or counterparty appears on
international or domestic sanction lists like OFAC, UN, EU, or SEBI’s list.
Q5: How do you ensure data accuracy and compliance with SLAs?
By cross-verifying documentation, using internal checklists, maintaining proper audit trails, and
completing tasks within SLA timelines.
2. SME – Subject Matter Expert
Q1: How do you support junior team members in AML/KYC processes?
By providing technical guidance, reviewing complex cases, ensuring SOP adherence, conducting
trainings, and helping troubleshoot workflow issues.
Q2: How do you handle a case flagged for potential money laundering?
Review alert details and customer profile, examine transaction pattern, source of funds, conduct
screening, and escalate for STR filing if required.
Q3: How do you stay updated with AML regulations?
Follow FATF, RBI, SEBI, FIU-IND updates, attend webinars, internal trainings, and industry
publications.
Q4: What steps do you take to ensure process quality and compliance?
Conduct case reviews, quality audits, feedback sessions, and track QA metrics.
1. SPE – Senior Process Executive
Q1: What is Customer Due Diligence (CDD)?
Customer Due Diligence is the process of verifying a customer’s identity and assessing the risk they
pose before establishing a business relationship. It includes collecting KYC documents,
understanding the customer’s source of funds, nature of business, and ensuring the client is not on
any sanctions or PEP list.
Q2: What steps do you follow when reviewing a new client onboarding request?
1. Collect and validate KYC documents (PAN, Aadhaar, business proof, etc.) 2. Verify identity and
address using public databases or internal systems 3. Check against sanctions lists (OFAC, UN,
EU) and PEP databases 4. Assess the client’s risk profile 5. Escalate any discrepancies or red flags
6. Approve or recommend further due diligence if required
Q3: What would you do if you find a mismatch in client documentation?
Raise a discrepancy case, request additional or corrected documents from the front-office team or
client, and put the onboarding on hold. If it's a potential red flag, escalate it to the SME or
Compliance.
Q4: What do you understand by sanctions screening?
Sanctions screening is the process of checking whether a client or counterparty appears on
international or domestic sanction lists like OFAC, UN, EU, or SEBI’s list.
Q5: How do you ensure data accuracy and compliance with SLAs?
By cross-verifying documentation, using internal checklists, maintaining proper audit trails, and
completing tasks within SLA timelines.
2. SME – Subject Matter Expert
Q1: How do you support junior team members in AML/KYC processes?
By providing technical guidance, reviewing complex cases, ensuring SOP adherence, conducting
trainings, and helping troubleshoot workflow issues.
Q2: How do you handle a case flagged for potential money laundering?
Review alert details and customer profile, examine transaction pattern, source of funds, conduct
screening, and escalate for STR filing if required.
Q3: How do you stay updated with AML regulations?
Follow FATF, RBI, SEBI, FIU-IND updates, attend webinars, internal trainings, and industry
publications.
Q4: What steps do you take to ensure process quality and compliance?
Conduct case reviews, quality audits, feedback sessions, and track QA metrics.
