WGU C981
Process Innovation Strategy
Worksheet (Assignment 3)
Verified Submission
, Instructions:
In keeping with step 5 of McKenzie & Pinger's six-step model described in An Introduction to
Community & Public Health, you must select a focus for your process innovation based on
the information gathered so far. This focus will provide the first criterion for narrowing
process innovation options. Use this worksheet to decide which process innovation might be
the most successful in Chinle.
1. Formulate process innovation options. Describe your purpose for the process innovation
and the reason for selecting it. Refer to the Community Needs Assessment Worksheet
and the Chinle Service Unit Profile provided in the course to inform your answer.
Based on the information gathered thus far, I have found that the purpose for the process
innovation is to assess, identify, and strategize a way to integrate improvements in the
way health and wellness is viewed in the Chinle population. At this time, obesity and other
comorbidities within the community are significant. It is detrimental to target a strong
program and understand what could be improved in order to help the community maintain
their cultural traditions while obtaining healthier routines and an overall healthier lifestyle.
2. Describe three process innovations. Describe three options for improving the healthcare
delivery process for addressing obesity issues in Chinle. Draw on the case studies
provided in the course to find ideas. Use the "Five Imperatives for Improving
Healthcare" resource provided in the course to select high-impact approaches. Use
Health care disruption: Thinking broadly about regulation and innovation provided in the
course to direct your innovations toward creating a culture of innovation and utilizing
ideas from other industries.
1. Integrating new approaches into established organizations (Nobel, C., 2013) – While
traditions are incredibly important to the Navajo population, it is also important to
integrate processes that are tried and true. Doing so will help disease and health
management. For example, the task team could create exercise and nutrition plans that
are easy to follow and manage for the community. Health coaches and nutrition coaches
could distribute at community meetings.
2. Making consumerism really work (Nobel, C., 2013) – It will be necessary to get the
buy-in from the Chinle community and offer incentives or other opportunities to help
encourage healthy behavior. Words along are not going to be effective to get a whole
community to change the way it operates, so it will be important for the project team to
understand what incentives will help motivate the people. A process innovation would be
giving healthy eating incentives in schools and in the community. If healthy eating is
utilized, the community could be given incentives like coupons or drawings into a prize
pool.
3. Decentralizing approaches to problem solving (Nobel, C., 2013) – Not all problems are
solved equally. In this case, innovations that might work in a large city or in a different
population would not work in a traditional community like Chinle. It will be important to
individualize the care plan and process to this community. For example, utilizing a
community-based resource website could be incredibly helpful. Community members
would recognize that this portal/website is for Chinle only and could access it for
educational purposes and for other resources. The educational leaders in the community
could work alongside other members of the task team to help upload and run the website.
3. Compare the three options by describing how each meets the following criteria:
• addresses urgent need (relevant)
Process Innovation Strategy
Worksheet (Assignment 3)
Verified Submission
, Instructions:
In keeping with step 5 of McKenzie & Pinger's six-step model described in An Introduction to
Community & Public Health, you must select a focus for your process innovation based on
the information gathered so far. This focus will provide the first criterion for narrowing
process innovation options. Use this worksheet to decide which process innovation might be
the most successful in Chinle.
1. Formulate process innovation options. Describe your purpose for the process innovation
and the reason for selecting it. Refer to the Community Needs Assessment Worksheet
and the Chinle Service Unit Profile provided in the course to inform your answer.
Based on the information gathered thus far, I have found that the purpose for the process
innovation is to assess, identify, and strategize a way to integrate improvements in the
way health and wellness is viewed in the Chinle population. At this time, obesity and other
comorbidities within the community are significant. It is detrimental to target a strong
program and understand what could be improved in order to help the community maintain
their cultural traditions while obtaining healthier routines and an overall healthier lifestyle.
2. Describe three process innovations. Describe three options for improving the healthcare
delivery process for addressing obesity issues in Chinle. Draw on the case studies
provided in the course to find ideas. Use the "Five Imperatives for Improving
Healthcare" resource provided in the course to select high-impact approaches. Use
Health care disruption: Thinking broadly about regulation and innovation provided in the
course to direct your innovations toward creating a culture of innovation and utilizing
ideas from other industries.
1. Integrating new approaches into established organizations (Nobel, C., 2013) – While
traditions are incredibly important to the Navajo population, it is also important to
integrate processes that are tried and true. Doing so will help disease and health
management. For example, the task team could create exercise and nutrition plans that
are easy to follow and manage for the community. Health coaches and nutrition coaches
could distribute at community meetings.
2. Making consumerism really work (Nobel, C., 2013) – It will be necessary to get the
buy-in from the Chinle community and offer incentives or other opportunities to help
encourage healthy behavior. Words along are not going to be effective to get a whole
community to change the way it operates, so it will be important for the project team to
understand what incentives will help motivate the people. A process innovation would be
giving healthy eating incentives in schools and in the community. If healthy eating is
utilized, the community could be given incentives like coupons or drawings into a prize
pool.
3. Decentralizing approaches to problem solving (Nobel, C., 2013) – Not all problems are
solved equally. In this case, innovations that might work in a large city or in a different
population would not work in a traditional community like Chinle. It will be important to
individualize the care plan and process to this community. For example, utilizing a
community-based resource website could be incredibly helpful. Community members
would recognize that this portal/website is for Chinle only and could access it for
educational purposes and for other resources. The educational leaders in the community
could work alongside other members of the task team to help upload and run the website.
3. Compare the three options by describing how each meets the following criteria:
• addresses urgent need (relevant)
