Devoted Health Agent Certification Test
nn nn nn nn
(Latest 2025/ 2026 Update) Questions
nn nn nn nn nn
And Answers | Grade A| 100% Correct
nn nn nn nn nn nn nn
(Verified Answers)
nn nn nn
nn
What nntype nnof nnevents nnmust nnan nnagent nnreport nnto nnUnitedHealthcare? nn- nnCORRECT
nnANSWER-
nn
Only nnthe nnmarketing/sales nnevents, nnboth nnformal nnand nninformal.
nn(WRONG)
nn
While nnusing nnLEAN nnto nncomplete nnan nnenrollment nnapplication nnwith nna nnconsumer,
nnAgent nnJeff nn
nn
learns nnthe nnconsumer nndoes nnnot nnhave nnan nnemail nnaddress. nnWhat nnshould
nnJeff nndo? nn-
nn
CORRECT nnANSWER-Leave nnany nnfield nnrequesting nna nnconsumer nnemail nnaddress
nnblank.
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Which nnelection nnperiod nnoccurs nnfrom nnOctober nn15 nnto nnDecember nn7? nn- nnCORRECT
nnANSWER-
nn
AEP nnAnnual nnElection
nnPeriod
nn
Agent nnKim nnis nnconducting nnan nnevent nnthat nnhas nnbeen nnadvertised nnas nneducational.
nnWhich nnactivities nnare nnpermitted nnat nnan nneducational nnevent? nn- nnCORRECT
nnANSWER-Displaying nnand nndistributing nnbusiness nncards nnand nnlead nncards,
nnscheduling nnone-on-one nnmarketing nnappointments, nnand nnobtaining nnscope nnof
nnappointment nnforms. nn
nn
Kira nnhas nnscheduled nnan nnappointment nnand nnobtained nna nnScope nnof nnAppointment
nn(SOA) nnform nnto nndiscuss nnMedicare nnAdvantage nnPlans nnwith nna nnconsumer. nnWhen
nnshe nnarrives nnat nnthe nnappointment, nna nnfriend nnof nnthe nnconsumer nnwho nnis nnMedicare-
eligible nnis nnpresent nnto nnhear nnyour nnpresentation. nnWhat nnshould nnKira nndo? nn-
nnCORRECT nnANSWER-Before nnKira nncan nnstart nnthe nnappointment nnwith nnboth
nnconsumers, nnshe nnmust nnask nnthe nnconsumer's nnfriend nnto nncomplete nnan nnSOA. nn
nn
Educational nnevents nnallow nnfor nnwhich nnof nnthe nnfollowing nnto nnoccur? nn- nnCORRECT
nnANSWERProvide nnobjective nninformation nnabout nnthe nnMedicare nnprogram nnand/or
nnhealth nnimprovement nnand nnwellness. nn
nn
How nnshould nnagent nnErin nnrespond nnwhen nnconsumer nnMrs. nnRose nnnotices nnthat nnthe
nnpresented nnMA nnPlan nnhas nna nnStar nnRating nnof nn2 nnstars? nn- nnCORRECT nnANSWER-
nn nn nn nn
(Latest 2025/ 2026 Update) Questions
nn nn nn nn nn
And Answers | Grade A| 100% Correct
nn nn nn nn nn nn nn
(Verified Answers)
nn nn nn
nn
What nntype nnof nnevents nnmust nnan nnagent nnreport nnto nnUnitedHealthcare? nn- nnCORRECT
nnANSWER-
nn
Only nnthe nnmarketing/sales nnevents, nnboth nnformal nnand nninformal.
nn(WRONG)
nn
While nnusing nnLEAN nnto nncomplete nnan nnenrollment nnapplication nnwith nna nnconsumer,
nnAgent nnJeff nn
nn
learns nnthe nnconsumer nndoes nnnot nnhave nnan nnemail nnaddress. nnWhat nnshould
nnJeff nndo? nn-
nn
CORRECT nnANSWER-Leave nnany nnfield nnrequesting nna nnconsumer nnemail nnaddress
nnblank.
nn
Which nnelection nnperiod nnoccurs nnfrom nnOctober nn15 nnto nnDecember nn7? nn- nnCORRECT
nnANSWER-
nn
AEP nnAnnual nnElection
nnPeriod
nn
Agent nnKim nnis nnconducting nnan nnevent nnthat nnhas nnbeen nnadvertised nnas nneducational.
nnWhich nnactivities nnare nnpermitted nnat nnan nneducational nnevent? nn- nnCORRECT
nnANSWER-Displaying nnand nndistributing nnbusiness nncards nnand nnlead nncards,
nnscheduling nnone-on-one nnmarketing nnappointments, nnand nnobtaining nnscope nnof
nnappointment nnforms. nn
nn
Kira nnhas nnscheduled nnan nnappointment nnand nnobtained nna nnScope nnof nnAppointment
nn(SOA) nnform nnto nndiscuss nnMedicare nnAdvantage nnPlans nnwith nna nnconsumer. nnWhen
nnshe nnarrives nnat nnthe nnappointment, nna nnfriend nnof nnthe nnconsumer nnwho nnis nnMedicare-
eligible nnis nnpresent nnto nnhear nnyour nnpresentation. nnWhat nnshould nnKira nndo? nn-
nnCORRECT nnANSWER-Before nnKira nncan nnstart nnthe nnappointment nnwith nnboth
nnconsumers, nnshe nnmust nnask nnthe nnconsumer's nnfriend nnto nncomplete nnan nnSOA. nn
nn
Educational nnevents nnallow nnfor nnwhich nnof nnthe nnfollowing nnto nnoccur? nn- nnCORRECT
nnANSWERProvide nnobjective nninformation nnabout nnthe nnMedicare nnprogram nnand/or
nnhealth nnimprovement nnand nnwellness. nn
nn
How nnshould nnagent nnErin nnrespond nnwhen nnconsumer nnMrs. nnRose nnnotices nnthat nnthe
nnpresented nnMA nnPlan nnhas nna nnStar nnRating nnof nn2 nnstars? nn- nnCORRECT nnANSWER-
