AM
LEADERSHIP NUR 4120 CHAPTER 3 EXAM
QUESTIONS AND ANSWERS WITH COMPLETE
SOLUTIONS VERIFIED UPDATED 2025/2026
Terms in this set (30)
What action by a nurse- A
manager best
demonstrates servant
leadership?
a. Prioritizing the
interests of others
over the manager's
own interests
b. Cultivating a personal
relationship with each
subordinate
c. Making decisions
on the basis of
customer service
d. Communicating a clear
vision for the
future and asking
subordinates to share it
The nurse-manager who C
seeks to exemplify
emotional intelligence
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should:
a. attempt to
remove emotion
from decision
making.
b. prioritize emotion
over reason when
making decisions.
c. regulate his or her
own emotions and
those of others.
d. effectively
manipulate the
emotions of others to
achieve goals.
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The leader-manager A
provides oversight on a
busy medical-surgical
unit. There has
recently
been an incident where
two nurses were not
honest about
neglecting a
controversial new
protocol and misled
the leader. How can
the leader-manager
best prevent similar
episodes?
a. Support employees'
right to disagree with
proposed changes.
b. Ensure that
employees know the
consequences of
misleading the
manager.
c. Avoid making
decisions that
displease large
numbers of
employees.
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