8/26/25, 9:42
AM
LEADERSHIP NUR 4120 CHAPTER 12 EXAM
QUESTIONS AND ANSWERS WITH COMPLETE
SOLUTIONS VERIFIED UPDATED 2025/2026
Terms in this set (30)
After starting a new job, A
a nurse-manager has
been surprised at the
amount of
grapevine
communication that
happens. The manager
should recognize what
characteristic of this
type
of communication?
a. It is difficult to control or
stop.
b. It always involves
verbal, face-to-face
communication.
c. It consists of
negative and
subversive
messages.
d. Strong organizations
have policies that
1/
27
,8/26/25, 9:42
AM
prohibit it.
Max Weber, as part of the A, C, D
scientific
management era,
contributed immensely
to the
development of
organizational theory.
Which statements are
representative of his
beliefs?
Select all that apply.
a. Bureaucracy could
provide a rational
basis for
administrative
decisions.
b. Worker satisfaction
was integral to
productivity.
c. Organization charts
could depict the
hierarchy of
authority.
d. Impersonality of
relationships should
exist in
organizations.
e. Advancement and
placement should be
2/
27
, 8/26/25, 9:42
AM
based on
relationships.
A nurse has begun D
working in a new
health-care facility and
is beginning to
understand the
organizational culture.
When seeking to
understand the
organizational culture,
the nurse
should:
a. carefully examine
the demographic
characteristics of
the workforce.
b. ask the middle-
and upper level
managers about
the potential for
advancement.
c. ask coworkers at
various levels to
interpret the
organizational
chart.
d. try to perceive the
dominant values,
3/
27
AM
LEADERSHIP NUR 4120 CHAPTER 12 EXAM
QUESTIONS AND ANSWERS WITH COMPLETE
SOLUTIONS VERIFIED UPDATED 2025/2026
Terms in this set (30)
After starting a new job, A
a nurse-manager has
been surprised at the
amount of
grapevine
communication that
happens. The manager
should recognize what
characteristic of this
type
of communication?
a. It is difficult to control or
stop.
b. It always involves
verbal, face-to-face
communication.
c. It consists of
negative and
subversive
messages.
d. Strong organizations
have policies that
1/
27
,8/26/25, 9:42
AM
prohibit it.
Max Weber, as part of the A, C, D
scientific
management era,
contributed immensely
to the
development of
organizational theory.
Which statements are
representative of his
beliefs?
Select all that apply.
a. Bureaucracy could
provide a rational
basis for
administrative
decisions.
b. Worker satisfaction
was integral to
productivity.
c. Organization charts
could depict the
hierarchy of
authority.
d. Impersonality of
relationships should
exist in
organizations.
e. Advancement and
placement should be
2/
27
, 8/26/25, 9:42
AM
based on
relationships.
A nurse has begun D
working in a new
health-care facility and
is beginning to
understand the
organizational culture.
When seeking to
understand the
organizational culture,
the nurse
should:
a. carefully examine
the demographic
characteristics of
the workforce.
b. ask the middle-
and upper level
managers about
the potential for
advancement.
c. ask coworkers at
various levels to
interpret the
organizational
chart.
d. try to perceive the
dominant values,
3/
27
