NAHQ PRACTICE CPHQ QUESTIONS AND ANSWERS 2025/2026
LATEST UPDATED A COMPLETE EXAM SOLUTION ALL ANSWERS
100% CORRECT VERIFIED/DETAILED BEST GRADED A+ FOR
SUCCESS
2011 MOQ
34- A hospital is working to reduce readmissions. Which of the following is the best approach to
accomplish this goal?
A.
giving an education sheet on patient medication to the patient and family
B.
having the patient provide return demonstration of the knowledge provided
C.
showing a video to a patient and their family
D.
requesting the home health nurse provide patient instruction
EXPLANATIONS: - CORRECT ANSWERS EXPLANATIONS:
A. Providing an education sheet without an opportunity for dialogue is not sufficient.
B. Return demonstration is an evidence-based approach for learning.
C. Showing a video does not ensure that learning has occurred.
D. Delaying instruction until the patient reaches homecare is not appropriate.
35- The evaluation of the quality and appropriateness of patient care in the radiology
department is the responsibility of the
A.
medical director of radiology.
B.
chief medical officer.
C.
,NAHQ PRACTICE CPHQ QUESTIONS AND ANSWERS 2025/2026
LATEST UPDATED A COMPLETE EXAM SOLUTION ALL ANSWERS
100% CORRECT VERIFIED/DETAILED BEST GRADED A+ FOR
SUCCESS
medical director of the quality department.
D.
administrator of clinical services. - CORRECT ANSWERS EXPLANATIONS:
A. The medical director of a department has the ultimate responsibility for everything within
that department (care, quality, technology, etc.).
B. The chief medical officer is responsible for facility-wide medical staff operations.
C. The medical director of the quality department is responsible for activities within the quality
department.
D. The administrator of clinical services is responsible for facility-wide clinical activities.
36- Benchmarking is based on identifying which of the following?
A.
best practices
B.
competition
C.
deficiencies
D.
statistical control - CORRECT ANSWERS EXPLANATIONS:
A. Benchmarking is the comparison of results against a reference point, which is a best practice.
B. See explanation A.
C. See explanation A.
D. See explanation A.
,NAHQ PRACTICE CPHQ QUESTIONS AND ANSWERS 2025/2026
LATEST UPDATED A COMPLETE EXAM SOLUTION ALL ANSWERS
100% CORRECT VERIFIED/DETAILED BEST GRADED A+ FOR
SUCCESS
37- Which of the following sampling techniques involves selecting the medical record of every
fifth patient undergoing cardiovascular bypass?
A.
convenience
B.
systematic
C.
stratified
D.
simple random - CORRECT ANSWERS EXPLANATIONS:
A. Convenience sampling allows the use of any arbitrarily selected medical record and while
selecting every fifth record may be convenient, systematic sampling is the best answer.
B. Systematic sampling is the selection of every nth element from a
population.
C. Stratified sampling allows for two or more populations, which is not appropriate in this
situation.
D. Simple random sampling allows every record an equal chance of being selected.
38- An effective facilitator should be skilled in process evaluation and the tools of performance
evaluation, and must
A.
not have a vested interest in the content.
B.
be in a salaried position.
C.
, NAHQ PRACTICE CPHQ QUESTIONS AND ANSWERS 2025/2026
LATEST UPDATED A COMPLETE EXAM SOLUTION ALL ANSWERS
100% CORRECT VERIFIED/DETAILED BEST GRADED A+ FOR
SUCCESS
not speak unless directed by the team leader.
D.
be a front-line employee. - CORRECT ANSWERS EXPLANATIONS:
A. The role of the facilitator is to be the process expert and remain objective.
B. See explanation A.
C. See explanation A.
D. See explanation A.
39- Which of the following patient safety goals is applicable to everyone in a healthcare facility?
A.
hand-off communication
B.
medication safety
C.
hand hygiene
D.
prevention of falls - CORRECT ANSWERS EXPLANATIONS:
A. Hand-off communication is about communication among caregivers, not all healthcare
workers.
B. Medication safety primarily affects pharmacy and nursing units.
C. Good hand hygiene is appropriate for everyone, whether in direct contact with patients or
not.
D. Prevention of falls primarily affects caregivers, housekeeping, and maintenance.
LATEST UPDATED A COMPLETE EXAM SOLUTION ALL ANSWERS
100% CORRECT VERIFIED/DETAILED BEST GRADED A+ FOR
SUCCESS
2011 MOQ
34- A hospital is working to reduce readmissions. Which of the following is the best approach to
accomplish this goal?
A.
giving an education sheet on patient medication to the patient and family
B.
having the patient provide return demonstration of the knowledge provided
C.
showing a video to a patient and their family
D.
requesting the home health nurse provide patient instruction
EXPLANATIONS: - CORRECT ANSWERS EXPLANATIONS:
A. Providing an education sheet without an opportunity for dialogue is not sufficient.
B. Return demonstration is an evidence-based approach for learning.
C. Showing a video does not ensure that learning has occurred.
D. Delaying instruction until the patient reaches homecare is not appropriate.
35- The evaluation of the quality and appropriateness of patient care in the radiology
department is the responsibility of the
A.
medical director of radiology.
B.
chief medical officer.
C.
,NAHQ PRACTICE CPHQ QUESTIONS AND ANSWERS 2025/2026
LATEST UPDATED A COMPLETE EXAM SOLUTION ALL ANSWERS
100% CORRECT VERIFIED/DETAILED BEST GRADED A+ FOR
SUCCESS
medical director of the quality department.
D.
administrator of clinical services. - CORRECT ANSWERS EXPLANATIONS:
A. The medical director of a department has the ultimate responsibility for everything within
that department (care, quality, technology, etc.).
B. The chief medical officer is responsible for facility-wide medical staff operations.
C. The medical director of the quality department is responsible for activities within the quality
department.
D. The administrator of clinical services is responsible for facility-wide clinical activities.
36- Benchmarking is based on identifying which of the following?
A.
best practices
B.
competition
C.
deficiencies
D.
statistical control - CORRECT ANSWERS EXPLANATIONS:
A. Benchmarking is the comparison of results against a reference point, which is a best practice.
B. See explanation A.
C. See explanation A.
D. See explanation A.
,NAHQ PRACTICE CPHQ QUESTIONS AND ANSWERS 2025/2026
LATEST UPDATED A COMPLETE EXAM SOLUTION ALL ANSWERS
100% CORRECT VERIFIED/DETAILED BEST GRADED A+ FOR
SUCCESS
37- Which of the following sampling techniques involves selecting the medical record of every
fifth patient undergoing cardiovascular bypass?
A.
convenience
B.
systematic
C.
stratified
D.
simple random - CORRECT ANSWERS EXPLANATIONS:
A. Convenience sampling allows the use of any arbitrarily selected medical record and while
selecting every fifth record may be convenient, systematic sampling is the best answer.
B. Systematic sampling is the selection of every nth element from a
population.
C. Stratified sampling allows for two or more populations, which is not appropriate in this
situation.
D. Simple random sampling allows every record an equal chance of being selected.
38- An effective facilitator should be skilled in process evaluation and the tools of performance
evaluation, and must
A.
not have a vested interest in the content.
B.
be in a salaried position.
C.
, NAHQ PRACTICE CPHQ QUESTIONS AND ANSWERS 2025/2026
LATEST UPDATED A COMPLETE EXAM SOLUTION ALL ANSWERS
100% CORRECT VERIFIED/DETAILED BEST GRADED A+ FOR
SUCCESS
not speak unless directed by the team leader.
D.
be a front-line employee. - CORRECT ANSWERS EXPLANATIONS:
A. The role of the facilitator is to be the process expert and remain objective.
B. See explanation A.
C. See explanation A.
D. See explanation A.
39- Which of the following patient safety goals is applicable to everyone in a healthcare facility?
A.
hand-off communication
B.
medication safety
C.
hand hygiene
D.
prevention of falls - CORRECT ANSWERS EXPLANATIONS:
A. Hand-off communication is about communication among caregivers, not all healthcare
workers.
B. Medication safety primarily affects pharmacy and nursing units.
C. Good hand hygiene is appropriate for everyone, whether in direct contact with patients or
not.
D. Prevention of falls primarily affects caregivers, housekeeping, and maintenance.
