Sergeant Exam NFLST
Sergeant Exam NFLST Questions and
Answers
Question 1
Supervisors must be given the training and skills needed to create a working milieu
that
Correct Answer
Energizes each member and allows for a multiskilled response
Question 2
Task of a supervisor is
Correct Answer
To assist employees to become productive members of the organization
Question 3
The goal of accountability is
Correct Answer
Maximizing achievement though goal attainment
Question 4
Five levels of accountability
Correct Answer
Personal, individual, team, organizational, stakeholders (PITOS)
Question 5
To have an accountability environment you must have
Correct Answer
Trust
Page 1 of 61
, Sergeant Exam NFLST
Question 6
Hu- TACK is
Correct Answer
Human skills, tactical skills, affective skills, conceptual skills, knowledge based skills
Question 7
Human skills
Correct Answer
Human skills involve interpersonal relations and communication.
Question 8
Tactical Skills
Correct Answer
Tactical Skills pertain to operational procedures.
Question 9
Affective Skills
Correct Answer
Affective Skills focus on managing emotions and attitudes
Question 10
Conceptual Skills
Correct Answer
Conceptual skills relate to the ability to understand the broader context of work,
make strategic decisions, and see how different parts of the law enforcement
system fit together
Page 2 of 61
, Sergeant Exam NFLST
Question 11
Knowledge Skills
Correct Answer
Understanding of Policies, procedures and law, as well as the ability to apply such
effectively.
Question 12
Network management is
Correct Answer
Combining different approaches/ supervisory philosophy's
Question 13
Individuals who think positively are
Correct Answer
Results oriented
Question 14
One specific behavioral outcome expected of first line supervisors is
Correct Answer
Loyalty
Question 15
Primary reason for the existence of a supervisor position is
Correct Answer
The need for work to be effectively accomplished
Question 16
How many percent of employees will respond positively to efforts of a supervisor
Correct Answer
85 (15% negative)
Page 3 of 61
, Sergeant Exam NFLST
Question 17
Qualities subordinates look for in a supervisor
Correct Answer
Calmness, trust, positive role model
Question 18
Affirmative action mandates have changed hiring practices and Diversity
Correct Answer
Corrects imbalance of ethnic minorities to more represent the community at large
Question 19
As authoritarian leadership is discarded it must be replaced with
Correct Answer
Deeper understanding and insight into human needs and expectations
Question 20
73% of a supervisors time is doing what
Correct Answer
Resolving conflict
Question 21
What is an excellent characteristic identified by management in supervisors
Correct Answer
Their communication
Question 22
Supervisors Communication task percentage
Correct Answer
Subordinates (55%),Superiors (26%),citizens(15%),other supervisors (4%)
Page 4 of 61
Sergeant Exam NFLST Questions and
Answers
Question 1
Supervisors must be given the training and skills needed to create a working milieu
that
Correct Answer
Energizes each member and allows for a multiskilled response
Question 2
Task of a supervisor is
Correct Answer
To assist employees to become productive members of the organization
Question 3
The goal of accountability is
Correct Answer
Maximizing achievement though goal attainment
Question 4
Five levels of accountability
Correct Answer
Personal, individual, team, organizational, stakeholders (PITOS)
Question 5
To have an accountability environment you must have
Correct Answer
Trust
Page 1 of 61
, Sergeant Exam NFLST
Question 6
Hu- TACK is
Correct Answer
Human skills, tactical skills, affective skills, conceptual skills, knowledge based skills
Question 7
Human skills
Correct Answer
Human skills involve interpersonal relations and communication.
Question 8
Tactical Skills
Correct Answer
Tactical Skills pertain to operational procedures.
Question 9
Affective Skills
Correct Answer
Affective Skills focus on managing emotions and attitudes
Question 10
Conceptual Skills
Correct Answer
Conceptual skills relate to the ability to understand the broader context of work,
make strategic decisions, and see how different parts of the law enforcement
system fit together
Page 2 of 61
, Sergeant Exam NFLST
Question 11
Knowledge Skills
Correct Answer
Understanding of Policies, procedures and law, as well as the ability to apply such
effectively.
Question 12
Network management is
Correct Answer
Combining different approaches/ supervisory philosophy's
Question 13
Individuals who think positively are
Correct Answer
Results oriented
Question 14
One specific behavioral outcome expected of first line supervisors is
Correct Answer
Loyalty
Question 15
Primary reason for the existence of a supervisor position is
Correct Answer
The need for work to be effectively accomplished
Question 16
How many percent of employees will respond positively to efforts of a supervisor
Correct Answer
85 (15% negative)
Page 3 of 61
, Sergeant Exam NFLST
Question 17
Qualities subordinates look for in a supervisor
Correct Answer
Calmness, trust, positive role model
Question 18
Affirmative action mandates have changed hiring practices and Diversity
Correct Answer
Corrects imbalance of ethnic minorities to more represent the community at large
Question 19
As authoritarian leadership is discarded it must be replaced with
Correct Answer
Deeper understanding and insight into human needs and expectations
Question 20
73% of a supervisors time is doing what
Correct Answer
Resolving conflict
Question 21
What is an excellent characteristic identified by management in supervisors
Correct Answer
Their communication
Question 22
Supervisors Communication task percentage
Correct Answer
Subordinates (55%),Superiors (26%),citizens(15%),other supervisors (4%)
Page 4 of 61
