AM
2025 ETHICS AND COMPLIANCE ASSESSMENT -
MC EXAM ACTUAL QUESTIONS AND ANSWERS
WITH COMPLETE SOLUTIONS VERIFIED GRADED
A+ 2025/2026
Terms in this set (72)
On October 20, Aries He may be able to use a Special Election Period
decides to switch his to change plans if he qualifies for one.
PDP to a Medicare
Advantage plan. Aries
would like this change
to be effective
November 1. Which
statement is true for
Aries?
Annual Election Period Consumers can elect to switch to a different
(AEP) is a time when. . plan or join a Medicare Advantage plan or
Prescription Drug Plan.
Which statement Medicare uses a 5-star rating system to illustrate a
regarding Star Ratings is plan's performance and quality.
true?
Which of the following is Mailing a marketing brochure to the consumer via
not considered postal mail.
unsolicited contact with a
Medicare eligible
consumer according to
1/
24
,9/1/25, 8:05
AM
CMS regulations
and UnitedHealthcare's
rules, policies, and
procedures?
What information should Their current health care coverage, including
be obtained from the what they like about it and what they don't.
consumer when The providers they see and medications they
conducting a thorough take to determine network and formulary
needs assessment? status.
(Select 2)
Whose email address Only the consumer's email (or leave it blank).
may the agent enter
into the applicant
information section of
LEAN enrollment
application?
2/
24
, 9/1/25, 8:05
AM
The___ensures that when Statement of Understanding
consumers
provide their verbal
agreement during the
telephonic enrollment,
they acknowledge and
understand they are
actually enrolling, in
which plan they are
enrolling, as well as the
standard disclosures.
Which of the following Scope of Appointment
must an agent
obtain from the
consumer no less than
48 hours (unless an
exception applies)
before an in-person,
online, or telephonic
marketing appointment?
Which statement is If the POA signs the Enrollment Application, they must
accurate when a be able to provide
consumer has a Power of documentation upon request by the Plan that
Attorney (POA)? indicates authority under state law to enroll
the consumer.
What happens on the
plan effective date when
a member enrolled in a
3/
24