CIGNA 2025 - SELLING WITH INTEGRITY ACTUAL EXAM |UPDATED QUESTIONS AND VERIFIED ANSWERS

CIGNA 2025 - SELLING WITH INTEGRITY ACTUAL EXAM |UPDATED QUESTIONS AND VERIFIED ANSWERS Which of the following should you discuss with your customer to help them understand their prescription drug coverage? Drug list or formulary. Preferred and standard pharmacies. Co-pays and phases of coverage. All of these. - Correct Answer All of these. Which of the following is applicable when discussing the benefits of any of our plans? Use either the Summary of Benefits of the plan or one that is similar to the plan being discussed. Use the Summary of Benefits and cover all the benefits the customer is interested in. Use the Summary of Benefits and cover all the benefits of the plan. Discussing the Summary of Benefits during the enrollment is not a requirement. - Correct Answer Use the Summary of Benefits and cover all the benefits of the plan.