PN 2002 FINAL REVIEW EXAM WITH
CORRECT QUESTIONS AND ANSWERS
2025
Perception - CORRECT-ANSWERSa cognitive process by which a person transforms external
sensory data into personalized images of reality
Problem solving - CORRECT-ANSWERSa comprehensive, sequential, cognitive process used to
solve a problem by reducing the difference between current and desired condit
Problem solving process- scientific method - CORRECT-ANSWERS· Define the problem
· Gather data
· Analyze data
· Develop solutions
· Implement solutions
· Evaluate solutions
,Decision-making - CORRECT-ANSWERSis a process that chooses a preferred option or course
of actions from among a set of alternatives based on given criteria or strategies.
Decision Making Process - CORRECT-ANSWERS· Define problem
· Set goals/ identify evaluation criteria
· Identify alternatives for each outcome.
· Evaluate alternatives for each outcome
Choose the preferred alternative
Critical Thinking - CORRECT-ANSWERSanalytical process in which you purposefully use
specific thinking skills to make clinical decisions.
What is conflict? - CORRECT-ANSWERSAn opportunity to understand opposing preferences
and values
Selective attention - CORRECT-ANSWERSis the process of focusing on a particular object in
the environment for a certain period.
,negative self - CORRECT-ANSWERS-talk is any inner dialogue you have with yourself that may
be limiting your ability to believe in yourselfand your own abilities, and to reach your potential.
Conflict Resolution - CORRECT-ANSWERSidentifying sources of conflict, set goals, implement
solutions.
Conflict Resolution
Step 1: - CORRECT-ANSWERS: make the approach
· Reflect before you begin
· Invite the other party to a conversation
· Be clear about your intentions
· State your goal - a positive resolution
Conflict Resolution Step 2: share perspectives - CORRECT-ANSWERS· Ask for the other
persons perspective
· Paraphrase what you hear
, · Acknowledge their contribution
· Describe your perspective
Name the issue
· Identify topics that others view as important
· Use concise and neutral language
· Avoid pronouns (she is, you are, he is)
· Use issues to create the agenda
Conflict Resolution Step 3: Build understanding - CORRECT-ANSWERSDiscuss one issue at a
time
· Clarify assumptions
· Explore interests and feelings
CORRECT QUESTIONS AND ANSWERS
2025
Perception - CORRECT-ANSWERSa cognitive process by which a person transforms external
sensory data into personalized images of reality
Problem solving - CORRECT-ANSWERSa comprehensive, sequential, cognitive process used to
solve a problem by reducing the difference between current and desired condit
Problem solving process- scientific method - CORRECT-ANSWERS· Define the problem
· Gather data
· Analyze data
· Develop solutions
· Implement solutions
· Evaluate solutions
,Decision-making - CORRECT-ANSWERSis a process that chooses a preferred option or course
of actions from among a set of alternatives based on given criteria or strategies.
Decision Making Process - CORRECT-ANSWERS· Define problem
· Set goals/ identify evaluation criteria
· Identify alternatives for each outcome.
· Evaluate alternatives for each outcome
Choose the preferred alternative
Critical Thinking - CORRECT-ANSWERSanalytical process in which you purposefully use
specific thinking skills to make clinical decisions.
What is conflict? - CORRECT-ANSWERSAn opportunity to understand opposing preferences
and values
Selective attention - CORRECT-ANSWERSis the process of focusing on a particular object in
the environment for a certain period.
,negative self - CORRECT-ANSWERS-talk is any inner dialogue you have with yourself that may
be limiting your ability to believe in yourselfand your own abilities, and to reach your potential.
Conflict Resolution - CORRECT-ANSWERSidentifying sources of conflict, set goals, implement
solutions.
Conflict Resolution
Step 1: - CORRECT-ANSWERS: make the approach
· Reflect before you begin
· Invite the other party to a conversation
· Be clear about your intentions
· State your goal - a positive resolution
Conflict Resolution Step 2: share perspectives - CORRECT-ANSWERS· Ask for the other
persons perspective
· Paraphrase what you hear
, · Acknowledge their contribution
· Describe your perspective
Name the issue
· Identify topics that others view as important
· Use concise and neutral language
· Avoid pronouns (she is, you are, he is)
· Use issues to create the agenda
Conflict Resolution Step 3: Build understanding - CORRECT-ANSWERSDiscuss one issue at a
time
· Clarify assumptions
· Explore interests and feelings
