MANA 3320 EXAM 1 QUESTIONS AND
ANSWERS
Low cost provider - ANSWER-Keeping costs low to offer an attractive price to
customers (relative to competitors).
Cost Containment - ANSWER-As companies see rising costs for transportation,
healthcare, and other benefits, they might consider cost savings strategies.
Outsourcing, Offshoring, are examples
Strategic Human Resource Management - ANSWER-Pattern of human resources
developments and activities that enable an organization to achieve its strategic
goals.
Strategy formulation - ANSWER-providing input as to what is possible given the
types and numbers of people available.
Strategy implementation - ANSWER-making primary resource allocation decisions
about structure, processes, and human resources.
Strategic Planning - ANSWER-Procedures for making decisions about the
organization's long term goals and strategies.
HR Planning - ANSWER-Process of anticipating and making provision for the
movement of people into, within, and out of an organization.
Equal Pay Act 1963 - ANSWER-aimed at abolishing wage disparity based on sex
Title VII Civil Rights Act of 1964 - ANSWER-federal law that prohibits employers
from discriminating against employees on the basis of sex, race, color, national
origin, and religion. It generally applies to employers with 15 or more employees,
including federal, state, and local governments
Protected Classes - ANSWER-Race, color, religion, sex and national origin; Age and
disability (added through ADA and ADEA)
Disparate Treatment - ANSWER-A situation in which protected class members
receive unequal treatment or are evaluated by different standards.
Adverse Impact - ANSWER-Concept that refers to employment practices that appear
neutral but have a discriminatory effect on a protected group
Prima Facie - ANSWER-based on the first impression
, 4/5s rule - ANSWER-A rule of thumb followed by the EEOC in determining adverse
impact for use in enforcement proceedings.
Equal opportunity - ANSWER-the policy of treating employees and others without
discrimination, especially on the basis of their sex, race, or age.
Affirmative action - ANSWER-an action or policy favoring those who tend to suffer
from discrimination, especially in relation to employment or education
Civil rights act of 1991 - ANSWER-prohibits race norming of tests. Includes changing
test scores based on protected classes. Requires employers to demonstrate that job
practices are job-related and consistent with business necessity
Immigration Reform and Control Act - ANSWER-Cant employ illegal aliens, and
cannot discriminate base on ethnicity or country of origin
Age Discrimination act of 1967 - ANSWER-US labor law that forbids employment
discrimination against anyone at least 40 years of age in the United States
Griggs vs. Duke Power - ANSWER-Supreme Court ruled that the company's
employment requirements did not pertain to applicants' ability to perform the job, and
so were discriminating against black employees. Griggs tried to apply for a job but
was rejected since he did not graduate high school. He argued that a GED was not
required for working the job
Sexual Harassment - ANSWER-(typically of a woman) in a workplace, or other
professional or social situation, involving the making of unwanted sexual advances
or obscene remark
Hostile Work Environment - ANSWER-a work environment that a reasonable person
would consider intimidating, hostile, or abusive.
Environmental Scanning - ANSWER-a process that systematically surveys and
interprets relevant data to identify external opportunities and threats of a company.
Employee Empowerment - ANSWER-Granting employees power to initiate change,
thereby encouraging them to take charge of what they do.
Uniform Guidelines on Employee Selection - ANSWER-procedural document
published by the government with federal regulations against discriminatory actions
during a selection process
quid pro quo - ANSWER-This for that favors
undue Hardship - ANSWER-significant difficult or expense to change within a
company in order to meet regulations
American with Disabilities Act - ANSWER-law that prohibits discrimination against
individuals with disabilities in all areas of public life, including jobs, schools,
transportation, and all public places
ANSWERS
Low cost provider - ANSWER-Keeping costs low to offer an attractive price to
customers (relative to competitors).
Cost Containment - ANSWER-As companies see rising costs for transportation,
healthcare, and other benefits, they might consider cost savings strategies.
Outsourcing, Offshoring, are examples
Strategic Human Resource Management - ANSWER-Pattern of human resources
developments and activities that enable an organization to achieve its strategic
goals.
Strategy formulation - ANSWER-providing input as to what is possible given the
types and numbers of people available.
Strategy implementation - ANSWER-making primary resource allocation decisions
about structure, processes, and human resources.
Strategic Planning - ANSWER-Procedures for making decisions about the
organization's long term goals and strategies.
HR Planning - ANSWER-Process of anticipating and making provision for the
movement of people into, within, and out of an organization.
Equal Pay Act 1963 - ANSWER-aimed at abolishing wage disparity based on sex
Title VII Civil Rights Act of 1964 - ANSWER-federal law that prohibits employers
from discriminating against employees on the basis of sex, race, color, national
origin, and religion. It generally applies to employers with 15 or more employees,
including federal, state, and local governments
Protected Classes - ANSWER-Race, color, religion, sex and national origin; Age and
disability (added through ADA and ADEA)
Disparate Treatment - ANSWER-A situation in which protected class members
receive unequal treatment or are evaluated by different standards.
Adverse Impact - ANSWER-Concept that refers to employment practices that appear
neutral but have a discriminatory effect on a protected group
Prima Facie - ANSWER-based on the first impression
, 4/5s rule - ANSWER-A rule of thumb followed by the EEOC in determining adverse
impact for use in enforcement proceedings.
Equal opportunity - ANSWER-the policy of treating employees and others without
discrimination, especially on the basis of their sex, race, or age.
Affirmative action - ANSWER-an action or policy favoring those who tend to suffer
from discrimination, especially in relation to employment or education
Civil rights act of 1991 - ANSWER-prohibits race norming of tests. Includes changing
test scores based on protected classes. Requires employers to demonstrate that job
practices are job-related and consistent with business necessity
Immigration Reform and Control Act - ANSWER-Cant employ illegal aliens, and
cannot discriminate base on ethnicity or country of origin
Age Discrimination act of 1967 - ANSWER-US labor law that forbids employment
discrimination against anyone at least 40 years of age in the United States
Griggs vs. Duke Power - ANSWER-Supreme Court ruled that the company's
employment requirements did not pertain to applicants' ability to perform the job, and
so were discriminating against black employees. Griggs tried to apply for a job but
was rejected since he did not graduate high school. He argued that a GED was not
required for working the job
Sexual Harassment - ANSWER-(typically of a woman) in a workplace, or other
professional or social situation, involving the making of unwanted sexual advances
or obscene remark
Hostile Work Environment - ANSWER-a work environment that a reasonable person
would consider intimidating, hostile, or abusive.
Environmental Scanning - ANSWER-a process that systematically surveys and
interprets relevant data to identify external opportunities and threats of a company.
Employee Empowerment - ANSWER-Granting employees power to initiate change,
thereby encouraging them to take charge of what they do.
Uniform Guidelines on Employee Selection - ANSWER-procedural document
published by the government with federal regulations against discriminatory actions
during a selection process
quid pro quo - ANSWER-This for that favors
undue Hardship - ANSWER-significant difficult or expense to change within a
company in order to meet regulations
American with Disabilities Act - ANSWER-law that prohibits discrimination against
individuals with disabilities in all areas of public life, including jobs, schools,
transportation, and all public places
