BPM Exam 2 Questions with Verified
Solutions12
Quality-Improving Re-design Heuristics - ANSWERS -Triage: Divide a general task into two or
more alternative tasks - Better alignment between resources and tasks.
Case assignment: Let an actor perform as many steps as possible.
Flexibility-Improving Re-design Heuristics - ANSWERS -Flexible assignment: Keep a Jack-of-all-
trades generalist free for as long as possible; send a specialist out first.
Pro Tips for Writing (2) - ANSWERS -1. Use Active Voice
2. Be meticulous in detail
Structured Repetition Blocks - ANSWERS -one entry point + one exit point (Loop Symbol can be
used)
Unstructured repetition block - ANSWERS -has more than one entry point and/or more than
one exit point (Loop Symbol cannot be used)
Parallel Multiinstance (MI) (III) - ANSWERS -represents a set of similar things. Ex: Getting 10
quotes before moving forward. Ex2:- going through all applications for one task, and then
moving on to the next task with all applications
ad-hoc activity marker - ANSWERS --There may be occasions where an activity may be repeated
multiple times until a condition is met, and the occurrence might have no specific order, or, it
does NOT have to occur at all.
-sub-process does not need a start or end event.
, -Use sequence flows only if needed.
For some situations - ANSWERS -You can have two activity markers. (Ad Hoc and Multi Instant)
intermediate event - ANSWERS --It looks like a double, thin circle
-There are 3 new types of events in this chapter: Message events, Timer events, & Racing events
Message Events - ANSWERS -Any form of a message
catching events - ANSWERS --Blank/Empty ones
-They catch a trigger originating from someone outside the pool.
throwing events - ANSWERS -- Filled one
-The throw a trigger from within the process to someone outside the pool.
Temporal Events - ANSWERS -Temporal events are related to the timing of something.
- Wedding prep begins 7 months ahead
- Wait for 48 hrs to report a missing. person.
- Payroll processing kicks in every 2 weeks.
Timer can also be used during the process to show the required time lapse before the next step
can be taken
Racing Events (Event-Based Gateway) - ANSWERS -You may have a scenario in which two or
more external events race against one another. The event that occurs first will determine the
path of the token.
Solutions12
Quality-Improving Re-design Heuristics - ANSWERS -Triage: Divide a general task into two or
more alternative tasks - Better alignment between resources and tasks.
Case assignment: Let an actor perform as many steps as possible.
Flexibility-Improving Re-design Heuristics - ANSWERS -Flexible assignment: Keep a Jack-of-all-
trades generalist free for as long as possible; send a specialist out first.
Pro Tips for Writing (2) - ANSWERS -1. Use Active Voice
2. Be meticulous in detail
Structured Repetition Blocks - ANSWERS -one entry point + one exit point (Loop Symbol can be
used)
Unstructured repetition block - ANSWERS -has more than one entry point and/or more than
one exit point (Loop Symbol cannot be used)
Parallel Multiinstance (MI) (III) - ANSWERS -represents a set of similar things. Ex: Getting 10
quotes before moving forward. Ex2:- going through all applications for one task, and then
moving on to the next task with all applications
ad-hoc activity marker - ANSWERS --There may be occasions where an activity may be repeated
multiple times until a condition is met, and the occurrence might have no specific order, or, it
does NOT have to occur at all.
-sub-process does not need a start or end event.
, -Use sequence flows only if needed.
For some situations - ANSWERS -You can have two activity markers. (Ad Hoc and Multi Instant)
intermediate event - ANSWERS --It looks like a double, thin circle
-There are 3 new types of events in this chapter: Message events, Timer events, & Racing events
Message Events - ANSWERS -Any form of a message
catching events - ANSWERS --Blank/Empty ones
-They catch a trigger originating from someone outside the pool.
throwing events - ANSWERS -- Filled one
-The throw a trigger from within the process to someone outside the pool.
Temporal Events - ANSWERS -Temporal events are related to the timing of something.
- Wedding prep begins 7 months ahead
- Wait for 48 hrs to report a missing. person.
- Payroll processing kicks in every 2 weeks.
Timer can also be used during the process to show the required time lapse before the next step
can be taken
Racing Events (Event-Based Gateway) - ANSWERS -You may have a scenario in which two or
more external events race against one another. The event that occurs first will determine the
path of the token.
