Auvik Cert Exam Questions & Answers, Well
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What Resources does auvik provide to ensure your experience with the product
goes well? - (ANSWER)All of These
what does this symbol represent? - (ANSWER)https://support.auvik.com/hc/en-
us/articles/209729023-Auvik-map-icons-and-what-they-represent
go to this website for symbols.
in which of the following cases would you use a multi-client (multi-site) instead of
a client (site) when adding a new customer or contract to Auvik? - (ANSWER)-
Your customer is a university campus with several buildings you need to manage
the equipment for.
- Your Customer owns and manages a small chain of hotels that serve clients near
several tourist attractions.
While Auvik has an alerting function, in order to use this feature you must
configure all the alerts you want once you have the collector installed and
deployed correctly. - (ANSWER)- True
You and colleague just finish setting up a new site with Auvik. However, this new
customer has different SLA's compared to your standard offerings as part of there
contract. To help compensate for this, you and your colleague change serveral
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alert thresholds to be more sensitive for this particular client. Once you are done,
you're colleague turns to you and ask how you should deal with the change
management alerts going forward, because whenever the boss decides to change
an alert setting for all your customers from the MSP dashboard it may undo all
the customization you just did for the customer. What should you say to your
colleague? - (ANSWER)- we dont need to worry about this, as Auvik alert
inheritance doesn't overwrite alerts once a custom alert is set for a specific client.
If no notification channel is set for an alert, then the alert will never trigger? -
(ANSWER)- False
How could you setup your alerts so that critical alerts go to all technicians, but
warning alerts only go to lvl 1 and lvl 2 techs? - (ANSWER)- set critical alerts to go
to PSA that all techs can see or get sent to a company wide email address. Then
set warning alerts to only notify lvl1 & lvl2 techs via group email.
what are the core use cases for integrating Auvik into your PSA? - (ANSWER)-
Syncing of configurations for documentation.
- Ticket creation on services boards/ticket queues
An alert can have multiple notification channels. - (ANSWER)- True
Where would you generate your Auvik user's API Key? - (ANSWER)- The users
profile page.