(100% CORRECT) | LATEST EXAM UPDATE
Before handling food, utensils, or food contact equipment, you must: - CORRECT
ANSWER - Thoroughly wash your hands and fingernails
The uniforms black pants must be worn with a belt when: - CORRECT
ANSWER - The pants have belt loops.
One way to minimize cross-contamination in the BOH is: - CORRECT
ANSWER - Scrape and clean the grill between uses or after certain recipes as
directed
What are the 8 mot common food allergens? - CORRECT ANSWER - Milk,
wheat, eggs, soybean, fish, peanuts, shellfish and tree nuts.
Length of facial hair cannot exceed: - CORRECT ANSWER - 1/2 an inch
When is the ideal time to mop the floors in the restaurant? - CORRECT
ANSWER - During slow or low business periods
Always wash your hands for at least: - CORRECT ANSWER - 20 seconds
The safety of everybody in the restaurant is the responsibility of: - CORRECT
ANSWER - All managers and team members
, Provide a warm greeting to each guest within: - CORRECT ANSWER - 30
seconds
Include this information when entering a carry-out phone order into the POS: -
CORRECT ANSWER - Name, "To-Go" order designation, phone number, pick-
up time
A wait list includes the guest's: - CORRECT ANSWER - Name, number in party,
table preference, and any special needs
A circle around an X on the Zone Chart indicates the table: - CORRECT
ANSWER - Will soon be available/needs to be cleaned
An X over a table in the Zone Chart indicates that the table is: - CORRECT
ANSWER - Occupied
The best way to determine a table that will meet the guests needs is to: -
CORRECT ANSWER - Ask appropriate questions
While guests are waiting to be seated, they should be provided with: - CORRECT
ANSWER - Menus
when a guest brings a complaint to your attention: - CORRECT ANSWER -
Make eye contact, listen thoroughly without assigning blame, and empathize with
the guest
Answer the phone within: - CORRECT ANSWER - 3 rings