Matt, a new junior lawyer at a law firm, was closely supervised and monitored by Juan, a senior
lawyer. Juan reviewed everything that Matt did and made modifications to Matt's work.
However, lately, Juan has stopped monitoring Matt and supervising his work. He has also given
Matt the freedom to make decisions related to his work. The given scenario is an example of
_____.
a. job rotation
b. job enrichment
c. job embeddedness
d. job enlargement - Answers b. job enrichment
Telework is not feasible for all kinds of jobs. Which of the following jobs would be best suited
for telework?
a. The job of a construction worker
b. The job of a hotel grounds and maintenance supervisor
c. The job of a data entry and analysis consultant
d. The job of a lifeguard - Answers c. the job of data entry and analysis consultant
The__________section of a job description for a psychiatrist might state the following: Applicants
should have a valid medical license and medical degree from an accredited school, and they
should have strong critical thinking skills and knowledge of biology, medicine, and various
counseling techniques. - Answers Job specifications
Yvonne wants to use Hackman and Oldham's job characteristics model to redesign jobs in her
department to improve employee motivation, performance, and satisfaction. Which of the
following redesign actions would be the most helpful in achieving Yvonne's goals?
a. Creating jobs with a very narrow focus so that employees can focus on utilizing just one or
two of their skills
b. Reducing task identity and significance so that employees have minimal work pressure and
can work in a way that suits them
, c. Limiting the amount of feedback Yvonne provides to her employees about their performance
so that they can learn through their own experience
d. Asking employees to take personal responsibility for their work and allowing them greater
freedom in how they complete certain aspects of their jobs - Answers d. Asking employees to
take personal responsibility for their work and allowing them greater freedom in how they
complete certain aspects of their jobs
Which of the following is a difference between special-purpose teams and self-directed work
teams?
a. Unlike special-purpose teams, self-directed work teams are short lived and do not need
particularly to fit the underlying culture of the organization.
b. Unlike self-directed work teams, special-purpose teams are formed to execute a specific task
and do not require diverse perspectives.
c. Unlike special-purpose teams, self-directed work teams use regular internal decision-making
processes.
d. Unlike self-directed work teams, special-purpose teams consist of managers from the same
hierarchal level. - Answers c. Unlike special-purpose teams, self-directed work teams use
regular internal decision-making processes.
Jaylyn works as a cashier at a grocery retail store. To relieve the monotony of the job, his
manager asks him to perform other duties such as stocking the shelves and helping customers
locate products and answering customers' queries. The given scenario exemplifies - Answers
Job rotation
Which of the following is a difference between skill variety and multitasking?
a. Skill variety is the extent to which the work requires several activities for successful
completion, whereas multitasking involves doing several tasks at the same time.
b. More skill variety leads to a greater knowledge of results, whereas more multitasking leads to
a greater feeling of personal responsibility for the work.
c. Unlike skill variety, multitasking is one of the five characteristics of job design identified by
Hackman and Oldham in their job characteristics model.
d. Unlike multitasking, skill variety is one of the desired outcomes identified by Hackman and
Oldham in their job characteristics model. - Answers a. Skill variety is the extent to which the
work requires several activities for successful completion, whereas multitasking involves doing