HIMT 2267 UPDATED ACTUAL Exam
Questions and CORRECT Answers
capitation - CORRECT ANSWER - reimbursement system under which provider is paid
specific amount of money to look after all the healthcare needs of a given population;
reimbursement based on so much "per head"
tribal knowledge - CORRECT ANSWER - there are early warning cues about conflict,
change, and opportunity
total system - CORRECT ANSWER - work per se, the workers, the clients, the internal
and external mandates and requirements, and the interaction of the public-at-large with the
organization
open system - CORRECT ANSWER - the organization receives inputs from its
environment, acts on them and is acted on by them, and produces outputs such as goods and
services
classical organizational theory - CORRECT ANSWER - provides manager with
examination of its characteristics and components through a typology of organization; analysis of
its clientele network, and review of its life cycle
Taylor, Barth and Gantt - CORRECT ANSWER - made scientific study of workers,
machines, and the workplace originating modern industrial practices of standardization of parts,
uniformity of work methods, and the assembly line
Gilbreth's - CORRECT ANSWER - developed a classification system, thank to Taylor, for
fundamental motions to facilitate the study of work methods; developed a promotion plan based
on employee's work with behavioral science
Hawthorne Effect - CORRECT ANSWER - positive change in productivity, reduction of
conflict and the like are attributed to the increase in human interaction as much as they are to
streamlining the work and introducing efficiency measures
,behavioral science and human relations - CORRECT ANSWER - emphasize the worker's
social and psychological needs and stress group dynamics, psychology, and sociology
structuralism - CORRECT ANSWER - given particular attention to line and staff
relationships, authority structure, the decision-making process, and the effect of organizational
life on the individual worker
management process school - CORRECT ANSWER - the work of the chief executive and
those in leadership-authority roles
Henri Fayol - CORRECT ANSWER - credited with having developed the concept of the
functions of the manager
Quantitative or Operations Research Approach - CORRECT ANSWER - problem solving
and decision making with the aid of math models and the use of probability and statistical
inference characterize this approach to management; aka management science school
Systems Approach - CORRECT ANSWER - each school of management thought tends to
emphasize one major feature of organization; this ties them all together
Scientific management - CORRECT ANSWER - focuses on work
human relations and behavioralism - CORRECT ANSWER - stress the worker and
worker-manager relationship
structuralism - CORRECT ANSWER - emphasizes organizational design
management process theory - CORRECT ANSWER - focuses on the function of the
manager
, management science theory - CORRECT ANSWER - adds computer technology to the
scientific approach
the organization or formal institution - CORRECT ANSWER - is considered an entity that
lives in a specific environment and has essential parts that are interdependent
system - CORRECT ANSWER - an assemblage or combination of things or pats forming
a complex or unitary whole -a set of interaction units
4 basic components of systems approach - CORRECT ANSWER - inputs, throughputs or
processes, outputs, and feedback
inputs - CORRECT ANSWER - the elements the system must accept because they are
imposed by outside forces; raw materials processed to produce some object or service; ex)
deadlines, priorities, or conflicting pressures, goodwill and general support
systemic review of inputs - CORRECT ANSWER - characteristics of the clients (average
length of stay, diagnostic categories, payment status), legal and accrediting agency requirements
(federal Medicare provisions, institutional licensure, certification of practitioners ), federal and
state laws concerning employment (collective bargaining legislation, the occupational safety and
health act, workers comp, civil rights act), and multiple goals (patient care, teaching, research)
outputs - CORRECT ANSWER - goods and services that the organization must produce;
maintenance of licensure and accreditation status, compliance w/ special federal programs
concerning quality assurance, provisions of acute care for medical, surgical, obstetrics, and
pediatric patients, and provision of comprehensive wellness and preventative health services for
clients in a specific area
outputs with time and quality factors - CORRECT ANSWER - 100% follow up on patients
who fail to keep appointments; processing of lab tests with (n) hours of specimen; retrieval of
hard copy record from remote storage within (n) minutes of receipt of request
Questions and CORRECT Answers
capitation - CORRECT ANSWER - reimbursement system under which provider is paid
specific amount of money to look after all the healthcare needs of a given population;
reimbursement based on so much "per head"
tribal knowledge - CORRECT ANSWER - there are early warning cues about conflict,
change, and opportunity
total system - CORRECT ANSWER - work per se, the workers, the clients, the internal
and external mandates and requirements, and the interaction of the public-at-large with the
organization
open system - CORRECT ANSWER - the organization receives inputs from its
environment, acts on them and is acted on by them, and produces outputs such as goods and
services
classical organizational theory - CORRECT ANSWER - provides manager with
examination of its characteristics and components through a typology of organization; analysis of
its clientele network, and review of its life cycle
Taylor, Barth and Gantt - CORRECT ANSWER - made scientific study of workers,
machines, and the workplace originating modern industrial practices of standardization of parts,
uniformity of work methods, and the assembly line
Gilbreth's - CORRECT ANSWER - developed a classification system, thank to Taylor, for
fundamental motions to facilitate the study of work methods; developed a promotion plan based
on employee's work with behavioral science
Hawthorne Effect - CORRECT ANSWER - positive change in productivity, reduction of
conflict and the like are attributed to the increase in human interaction as much as they are to
streamlining the work and introducing efficiency measures
,behavioral science and human relations - CORRECT ANSWER - emphasize the worker's
social and psychological needs and stress group dynamics, psychology, and sociology
structuralism - CORRECT ANSWER - given particular attention to line and staff
relationships, authority structure, the decision-making process, and the effect of organizational
life on the individual worker
management process school - CORRECT ANSWER - the work of the chief executive and
those in leadership-authority roles
Henri Fayol - CORRECT ANSWER - credited with having developed the concept of the
functions of the manager
Quantitative or Operations Research Approach - CORRECT ANSWER - problem solving
and decision making with the aid of math models and the use of probability and statistical
inference characterize this approach to management; aka management science school
Systems Approach - CORRECT ANSWER - each school of management thought tends to
emphasize one major feature of organization; this ties them all together
Scientific management - CORRECT ANSWER - focuses on work
human relations and behavioralism - CORRECT ANSWER - stress the worker and
worker-manager relationship
structuralism - CORRECT ANSWER - emphasizes organizational design
management process theory - CORRECT ANSWER - focuses on the function of the
manager
, management science theory - CORRECT ANSWER - adds computer technology to the
scientific approach
the organization or formal institution - CORRECT ANSWER - is considered an entity that
lives in a specific environment and has essential parts that are interdependent
system - CORRECT ANSWER - an assemblage or combination of things or pats forming
a complex or unitary whole -a set of interaction units
4 basic components of systems approach - CORRECT ANSWER - inputs, throughputs or
processes, outputs, and feedback
inputs - CORRECT ANSWER - the elements the system must accept because they are
imposed by outside forces; raw materials processed to produce some object or service; ex)
deadlines, priorities, or conflicting pressures, goodwill and general support
systemic review of inputs - CORRECT ANSWER - characteristics of the clients (average
length of stay, diagnostic categories, payment status), legal and accrediting agency requirements
(federal Medicare provisions, institutional licensure, certification of practitioners ), federal and
state laws concerning employment (collective bargaining legislation, the occupational safety and
health act, workers comp, civil rights act), and multiple goals (patient care, teaching, research)
outputs - CORRECT ANSWER - goods and services that the organization must produce;
maintenance of licensure and accreditation status, compliance w/ special federal programs
concerning quality assurance, provisions of acute care for medical, surgical, obstetrics, and
pediatric patients, and provision of comprehensive wellness and preventative health services for
clients in a specific area
outputs with time and quality factors - CORRECT ANSWER - 100% follow up on patients
who fail to keep appointments; processing of lab tests with (n) hours of specimen; retrieval of
hard copy record from remote storage within (n) minutes of receipt of request
