UPDATED ACTUAL Exam Questions and
CORRECT Answers
Window - CORRECT ANSWER - Exam availability period: May 5 - May 8
Question Types - CORRECT ANSWER - Includes multiple choice, true/false, matching,
essay, fill-in-blank
Weighted Grading Scale - CORRECT ANSWER - Final exam worth 20% of the total
grade
Management Functions - CORRECT ANSWER - Classic functions: planning, organizing,
leading, controlling
Resistance to Change - CORRECT ANSWER - Causes include fear, lack of trust,
uncertainty
Formal Authority - CORRECT ANSWER - Legitimate power derived from a position
Leadership Styles - CORRECT ANSWER - Autocratic, democratic, laissez-faire
Decision-Making Tools - CORRECT ANSWER - Include decision tree, factor analysis
matrix
Organizational Life Cycle - CORRECT ANSWER - Phases: birth, growth, maturity,
decline